This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.
LooP América - Adults Only offers 11 accommodations with air conditioning. This Madrid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. Housekeeping is provided on request.
During your stay at LooP América - Adults Only, you'll be within walking distance of Calle de Alcalá. Enjoy features like free WiFi in public areas and a round-trip airport shuttle (surcharge).
Free Wi-Fi (speed: 50+ Mbps)
Services include a virtual front desk
Just a 4-minute drive from WiZink Center and 5 minutes from Santiago Bernabéu Stadium
Airport shuttle service available for a fee
LooP América - Adults Only offers its guests a water dispenser. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.
This Madrid hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour return airport shuttle on request for a surcharge
Conveniences
Virtual front desk
Water dispenser
Guest services
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
More
Air conditioning
Heating
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: EUR 20 per room (one-way)
Cleaning/housekeeping/linen fee: EUR 10 per stay
Towels fee: EUR 2 per person, per night (or guests may bring their own)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
LooP América - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Property is also known as
Hotel LooP
Loop America Madrid
LooP América - Adults Only Hotel
LooP América - Adults Only Madrid
LooP América - Adults Only Hotel Madrid
LooP América - Adults Only Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 15 out of 76 reviews" "
10 - Excellent
15
Rating 8 - Good. 16 out of 76 reviews" "
8 - Good
16
Rating 6 - Okay. 10 out of 76 reviews" "
6 - Okay
10
Rating 4 - Poor. 11 out of 76 reviews" "
4 - Poor
11
Rating 2 - Terrible. 24 out of 76 reviews" "
2 - Terrible
24
6.4/10
Cleanliness
5.6/10
Staff & service
5.2/10
Amenities
6.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
2/10 Terrible
Tom
4 Jul 2024
Tom
Stayed 1 night in Jul 2024
4/10 Poor
Carlos
23 Apr 2024
Disliked: Staff & service, amenities
For the price they charge you can definitely find something way better
On the Thursday afternoon I was having a nap when I was awoken by a loud argument between a member of staff and another guest. Furthermore, the day before a cleaner was talking on the phone for the majority of their shift and this was also disruptive to my afternoon siesta.
The facilities were fine - the bed was comfortable and the bathroom clean - but these staffing issues spoiled the experience.
I just loved how accommodating the staff was!!! Clean rooms, free wifi, and plenty of places nearby by to eat! 15-20 by car from airport, and about 20 minutes by car from plaza mayor.
Bathroom dirty/wet nasty floor, no mat or rug for water and mud, no customer service; not a person to talk to/ask questions, not even a welcome or greeting from a human
No glasses or anything to drink water, A/C controller wasn’t working. Check-in details sent at the very last minutes before going in. On the positive side, clean and comfortable bedroom, nice area, its quiet.
Didn't like the bath on the outside to share with others !
Larry
Stayed 1 night in Feb 2023
2/10 Terrible
gustavo
Business traveller, Travelled with group
10 Feb 2023
Liked: Cleanliness
Disliked: Staff & service, room comfort
There is no staff at the location. they charged an additional fee for cleaning AFTER I booked the stay.
No frills, shared hallway bathrooms. No TV.
Cheap but not worth it except as a sleep station prior to flying out.
The property is not a hotel. Theres no staff on site and the check in process is convoluted. They want people to pay a €5 cleaning fee on a separate site. When i got there i didn’t know about the cleaning fee and had to argue with a manager over the ring camera because i didn’t have wifi or data to pay the fee. The unit is basic, theres no TV or any other amenities except wifi.
Fue de GRAN ayuda que alguien contestara el timbre y me facilitara las instrucciones para acceder a las instalaciones. Recuerden que algunos venimos de realizar un trayecto largo y lo que queremos es descansar. Gracias por su empatia!!!