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Hotel Princesa Plaza Madrid

4.0 star property
VIP Access

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Photo gallery for Hotel Princesa Plaza Madrid

Panoramic Twin Room, City View | Minibar, in-room safe, desk, laptop workspace
Reception
Panoramic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace
City view from property
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Calle Serrano Jover 3, Madrid, Madrid, 28008
  • Gran Via
    ‪10 min walk‬
  • Royal Palace of Madrid
    ‪18 min walk‬
  • Puerta del Sol
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Panoramic Twin Room, City View

Panoramic Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Panoramic Twin Room, City View

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom King

Flat-screen TV, books

Suite, 1 Bedroom King

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom Twin

Flat-screen TV, books

Suite, 1 Bedroom Twin

  • 63 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Panoramic Room, 1 King Bed, City View

Panoramic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Panoramic Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Princesa Plaza Madrid

Hotel with a sauna, a quick walk to Gran Via
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a conference centre and a coffee shop/cafe are on-site.
Hotel Princesa Plaza Madrid offers 423 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool.

Hotel Princesa Plaza Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Coffee Shop, a bistro that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Liria Palace and 5 minutes on foot from Comillas Pontifical University
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A sauna, a terrace, and a vending machine are also featured at the business-friendly Hotel Princesa Plaza Madrid. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Coffee Shop – This bistro specialises in Spanish cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Breakfast Room – This buffet restaurant only serves breakfast. Open daily.
Bar Royal – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Royal
  • Breakfast Room
  • Coffee Shop

Things to do

  • Books
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Self-parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Husa Princesa
Husa Princesa Hotel
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Princesa Husa
Courtyard Marriott Madrid Princesa Hotel
Courtyard Marriott Madrid Princesa
Courtyard Marriott Princesa
Princesa Plaza
Princesa Plaza Madrid Madrid
Hotel Princesa Plaza Madrid Hotel
Hotel Princesa Plaza Madrid Madrid
Courtyard by Marriott Madrid Princesa
Hotel Princesa Plaza Madrid Hotel Madrid

Hotel Princesa Plaza Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1096 reviews
Rating 8 - Good. 245 out of 1096 reviews
Rating 6 - Okay. 118 out of 1096 reviews
Rating 4 - Poor. 54 out of 1096 reviews
Rating 2 - Terrible. 49 out of 1096 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Camilla

Stayed 3 nights in Dec 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dolli

Liked: Cleanliness, staff & service
Nice
Stayed 6 nights in Nov 2024

8/10 Good

diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivan, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sislany

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic new hotel, gorgeous rooms, really nice staff.
Stayed 2 nights in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Gran Via and metro station. Nice restaurant that is open until late. Great breakfast buffet. Only complaint. Housekeeping comes early to your room to clean (around 9am) It happened twice during my stay, housekeeping knocked on my door (only once) at 9am and opened my door as I was getting out of bed. Had I still been asleep they would have walked in on me sleeping.
Stayed 4 nights in Nov 2024

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! This hotel is amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose, MIAMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inproving
Stayed 5 nights in Nov 2024

8/10 Good

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice room and looks recently renovated although some teething issues - laminate flooring was bowing when walking in the room
Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
aLL
Stayed 1 night in Nov 2024

2/10 Terrible

Kirstie

Liked: Cleanliness
Disliked: Staff & service
The staff was unfriendly. I don’t think they like tourists. They were questioning my family member visa status in Spain.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rhys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good access to Metro fairly quiet area not a lot going on
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no hangers in the closet (room 719) and the floor was uneven outside the closet and from there towards the bed, Would be better to have big soap dispensers by the sink and shower instead of those little bottles. Two elevators, seemingly on separate systems - you needed to call them both to stand the best chance of getting one. None of this spoiled my stay, just little quirks that I hope it's useful to know about! Staff were excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

Miss A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, going through some renovation, but it's clean and feels new. Welcoming staff and rooms were great. Good location, with easy to access Metro
Stayed 3 nights in Nov 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff friendly and helpful, spacious rooms, comfy beds, good bathroom and near to metro buses,and lical shops. There is,also an abundance of taxis
Stayed 3 nights in Nov 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Excellent service.
Stayed 4 nights in Nov 2024

10/10 Excellent

albena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, beautiful spacious room, clean, staff friendly and proficient.
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024