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Hotel Princesa Plaza Madrid

4.0 star property
VIP Access

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Photo gallery for Hotel Princesa Plaza Madrid

Panoramic Twin Room, City View | Minibar, in-room safe, desk, laptop workspace
Reception
Panoramic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace
City view from property
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Serrano Jover 3, Madrid, Madrid, 28008
  • Calle de la Princesa
    ‪1 min walk‬
  • Plaza de España - Princesa
    ‪2 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Panoramic Twin Room, City View

Panoramic Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Panoramic Twin Room, City View

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom King

Flat-screen TV, books

Suite, 1 Bedroom King

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom Twin

Flat-screen TV, books

Suite, 1 Bedroom Twin

  • 63 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Panoramic Room, 1 King Bed, City View

Panoramic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Panoramic Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Princesa Plaza Madrid

Hotel with a sauna, a quick walk to Gran Via
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a conference centre and a coffee shop/cafe are on-site.
Hotel Princesa Plaza Madrid offers 423 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool.

Hotel Princesa Plaza Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Coffee Shop, a bistro that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Liria Palace and 5 minutes on foot from Comillas Pontifical University
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A sauna, a terrace, and a vending machine are also featured at the business-friendly Hotel Princesa Plaza Madrid. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Coffee Shop – This bistro specialises in Spanish cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Breakfast Room – This buffet restaurant only serves breakfast. Open daily.
Bar Royal – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Royal
  • Breakfast Room
  • Coffee Shop

Things to do

  • Books
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Self-parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Husa Princesa
Husa Princesa Hotel
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Princesa Husa
Courtyard Marriott Madrid Princesa Hotel
Courtyard Marriott Madrid Princesa
Courtyard Marriott Princesa
Princesa Plaza
Princesa Plaza Madrid Madrid
Hotel Princesa Plaza Madrid Hotel
Hotel Princesa Plaza Madrid Madrid
Courtyard by Marriott Madrid Princesa
Hotel Princesa Plaza Madrid Hotel Madrid

Hotel Princesa Plaza Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1047 reviews
Rating 8 - Good. 239 out of 1047 reviews
Rating 6 - Okay. 118 out of 1047 reviews
Rating 4 - Poor. 53 out of 1047 reviews
Rating 2 - Terrible. 49 out of 1047 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Angela Odil

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nk
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena hotelería y mejor ubicado, la habitación esta muy buena y recomiendo este hotel , lo único es muy complicado usar ascensores en hora pico... Solucionable,
Stayed 3 nights in Nov 2024

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in Oct 2024

8/10 Good

CECILE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ina

Stayed 1 night in Oct 2024

6/10 Okay

MIRNA, LAGUNA NIGUEL

Travelled with partner
Liked: Cleanliness, staff & service
VERY NOISY DIND SLEEP FOR 3 NIGHTS HORRIBLE STAFF WAS NOT HELPFUL
Stayed 2 nights in Oct 2024

4/10 Poor

Meriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fix the lifts, PLEASE!!!!!
We were aware there was work being done to refurbish the hotel but I didn’t realise the scale. there was work being done all through the hotel not just outside or in the reception. Our top floor suite had been refurbished and was lovely. The lifts were a real problem, often just 1 lift to service 14 floors- at breakfast this was a nightmare for everyone trying to go up or down.
Stayed 4 nights in Oct 2024

4/10 Poor

Thierry, Rocky River

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. We stayed there earlier this year, room was much better (corner room) and cheaper. I requested similar room at check in, but was given a plain looking, standard room! I was very upset, especially considering the amount I paid. Good staff though, Hassan was very friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the hotel is very near a metro station and around the corner from El Corte Inglés.
Stayed 2 nights in Oct 2024

10/10 Excellent

Simona, Salem

Stayed 3 nights in Oct 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanna give 5 stars but have to make it 4
I really want to give a 5 star rating because it is a great building with an excellent staff. Problems cause me to instead award four stars. There was some sort of construction going on, the elevators were problematic and the AC was poor.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto.
Stayed 2 nights in Oct 2024

8/10 Good

Fernando Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Magaly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está renovado todo nuevo y todos son muy amables, regresaremos cada año .
Stayed 1 night in Oct 2024

10/10 Excellent

Safiyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was prefect for a short city break. Very clean, space ish and staff were nice. I would highly recommend.
Stayed 3 nights in Oct 2024

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, staff & service
Good place!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Mgeni Queen

Travelled with family and small children
The hotel was lovely and the staff were really nice and friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Will be beautiful wjen construction done
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter enjoyed her stay immensely. The Staff was amazing to her!
Stayed 2 nights in Sep 2024

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice an clean. Although we have flooding in the bathroom and have to change room.
Stayed 2 nights in Oct 2024

8/10 Good

ALIM

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Manjunath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Princes Plaza Hotel Madrid
We had a comfortable stay. The front desk staff was very friendly and provided information about the main attractions in Madrid. The hotel is located at a walking distance from the Royal Palace and othe attractions. We enjoyed our stay at this hotel very much and would highly recommend it.
Stayed 3 nights in Oct 2024