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NH Collection Paseo del Prado

5.0 star property
VIP Access

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Photo gallery for NH Collection Paseo del Prado

Exterior
Reception
Terrace/patio
Exterior
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Gym
  • Free WiFi

Explore the area

Map
Plaza Canovas del Castillo, 4, Madrid, Madrid, 28014
  • Paseo del Prado
    ‪1 min walk‬
  • Thyssen-Bornemisza National Museum
    ‪1 min walk‬
  • Prado Museum
    ‪2 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, Courtyard View

Superior Room, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Courtyard View

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room (Prado View)

Premium Room (Prado View) | Premium bedding, minibar, in-room safe, individually decorated

Premium Room (Prado View)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room (Interior)

Superior Room (Interior) | Premium bedding, minibar, in-room safe, individually decorated

Superior Room (Interior)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (XL, Prado View)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room (XL, Prado View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premium Room (XL, Prado View, Extra Bed 2 AD+1CH)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room (XL, Prado View, Extra Bed 2 AD+1CH)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Room, View

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, View

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Bar (on property)

NH Collection Madrid Suecia

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1004)
The price is €208
for 1 room
includes taxes & fees
18 Mar - 19 Mar
NH Collection Madrid Suecia

About this property

NH Collection Paseo del Prado

Luxury hotel connected to the convention centre in Madrid with a fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
NH Collection Paseo del Prado offers 113 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the sightseeing around NH Collection Paseo del Prado. During your stay, you'll be connected to the convention centre and just a quick walk from Prado Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Steps from Prado Museum and 7 minutes on foot from Gran Via
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection Paseo del Prado. The hotel can provide concierge services and wedding services.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
NH Collection Paseo del Prado has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 23 to 32 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 to 32 per person
  • Nearby parking fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Paseo Prado
NH Paseo Prado Hotel
Nh Paseo Del Prado Hotel Madrid
NH Collection Paseo Prado Hotel Madrid
NH Collection Paseo Prado Hotel
NH Collection Paseo Prado Madrid
NH Collection Paseo Prado
NH Collection Paseo del Prado Hotel
NH Collection Paseo del Prado Madrid
NH Collection Paseo del Prado Hotel Madrid

NH Collection Paseo del Prado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1003 reviews
Rating 8 - Good. 283 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful design, bed was a little firm for my taste.
Stayed 1 night in Nov 2024

8/10 Good

Pennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby and check-in was under renovation. One elevator (the only one down to the breakfast area) was not working. Room was beautiful but so chilly, I could not sit and read. Room was colder than the hallways and the elevators. I turned the heat to the max (23 C or 73 F) but it never rose to that temperature. There was no way to make it warmer. I appreciate they are trying to conserve energy, but if the heat is malfunctioning, there should be an option to set it higher, hoping the actual temperature would still be reasonable. Maintenence came, and management also and said they had fixed something centrally, but it never improved. If I had been staying one more night, I would have requested another room, but it wasn't worth it for my 18 hour stay. The room's odd shape and single air vent may have contributed. There was a reasonable sized bedroom with a bathroom leading off at an angle, and an alcove with chair and minibar at another angle. Sort of Y shaped. Another odd design feature was in the bathroom. A makeup mirror was located on the far end of the sink counter. But the only way to get there was between a towel rack that was attached to the counter and a bidet on the other size. There was only a 6 inch wide space to get to the mirror, and I estimate it was 3 or 4 feet long, so you couldn't lean over to reach it. Sometimes, rooms booked through Expedia mean you get the least desirable rooms, and I think this may have been the case. Pluses- stylish, great location staf
Stayed 1 night in Nov 2024

8/10 Good

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Pablo A

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was being remodeled. Thus the Bar was closed, the Front Desk was moved to another area. The staff was extremely friendly. Unfortunately the “superior room with View” room was TINY in the first floor with a “great” view of the trees. When asked about the accommodations they insisted that was the room assigned. Mixed feelings about this Hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Stayed 2 nights in Oct 2024

6/10 Okay

Wallace

Liked: Cleanliness
Disliked: Property conditions & facilities
The room is small, but that's not the real problem. The furniture in the room are clumsy, i.e., not the right types for the limited space, and poorly positioned making the room rather cluttered. For a hotel of this class, it's odd that there is only one elevator.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
An excellent hotel in every way. Bountyful breakfast buffet. Within walking distance of the Prado and other top museums. Just a block from one of the best tapas location in Madrid.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a tourist the location is great, right across the street from the Prado and the first stop on the get on get off bus and a busy taxi area.
Stayed 2 nights in Nov 2024

10/10 Excellent

STEVE SEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service !
The hotel, and staff were excellent ! all great !!! Will return in 3 weeks !
Stayed 2 nights in Oct 2024

6/10 Okay

Guy

Travelled with partner
The hotel room was very small and had none of the typical things you expect in a four star hotel room, like ironing board, iron, free water, toiletries. The location was very good and it made up for these simple missing items. The Breakfast buffet was priced as the only option and it was far too expensive for a light breakfast eater. They should fix these simple problems
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for visiting the Prado and other museums.The breakfast was wonderful. Staff went above and beyond to be helpful with restaurant suggestions, train reservations and more.
Stayed 3 nights in Oct 2024

10/10 Excellent

MARIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Norma

Stayed 2 nights in Sep 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, perfect location, safe and walkable to all major area attractions, nice and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Gym facility was amazing on the roof. Staff very friendly a d efficient.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wayne, thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Highly recommended
Stayed 6 nights in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Jatinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well located close to popular areas and walking distance to a bustling area
Stayed 2 nights in Sep 2024

10/10 Excellent

Roxana, San Antonio

Stayed 4 nights in Sep 2024

10/10 Excellent

Robert H.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect to reach many of the attractions. Area is beautiful and safe. Canceled my reservation to a different hotel for my return to Madrid after city hopping, to stay there again. Staff was helpful and friendly. Sheila
Stayed 3 nights in Sep 2024

6/10 Okay

Milena, fort lee

Travelled with partner
Disliked: Cleanliness
We got in, no VIP treatment. We when tout and found our room all dusted and everything covered in white dust from a construction they have.
Stayed 1 night in Sep 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Milena, fort lee

Travelled with partner
Liked: Staff & service, property conditions & facilities
Breakfast still amazing but not as before. Amenities are minimum don’t receive VIP treatment.
Stayed 3 nights in Sep 2024