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"clean but staff service not great " More

By a verified traveller on Tue 31 Aug 2021

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Standard Single Room (New Style)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room (New Style)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NH Madrid Paseo de la Habana. During your stay, you'll be connected to the convention centre and just a quick walk from Paseo de la Castellana. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at La Habana
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 12 minutes by foot from Santiago Bernabéu Stadium and a 2-minute drive from Plaza de Castilla
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee

NH Madrid Paseo de la Habana ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for NH Madrid Paseo de la Habana

Everyone (8) Couples (2) Friends (1) Other (1)
5 out of 5

Posted by on 1 Jul 2023

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Comment from Hotel Management

21 Jul 2023 by Victor M. Fran

Dear Edgar, thank you so much for such a fantastic evaluation regarding your stay in our NH Paseo de La Habana during your visit to Madrid. Longing to see you again any time soon in the next future. Kind regards.

3 out of 5
clean but staff service not great

Posted by on 31 Aug 2021

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4 out of 5
Good, modern & clean. Nice location, near Metro.

Posted by , from Madrid on 21 Feb 2018

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3 out of 5

Enjoyable stay in a pleasant hotel

The hotel itself was perfectly adequate for my purposes and in that respect fulfilled my expectations. As regards the room facilities, my main comment is that the bathroom fitments seemed rather dated. My main grouse was about the breakfast. Although I paid extra, I felt as though they thought they were doing me a favour . There was a variety of food and I enjoyed what was provided. However, the times of the breakfast varied between 7/8am. This is not what I want when I am on holiday. Also because the breakfast was at the later time on the Saturday, I had to miss it to ensure that I got to the airport in time for my flight. The time should be fixed at 7am whatever the day.

Posted by on 23 May 2013

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4 out of 5
hinta-laatutaso. ihan hyvä sijanti myös, ja suht lähellä metroasemaa

Posted by on 1 Oct 2019

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4 out of 5

Posted by on 1 Jun 2019

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4 out of 5

Posted by on 23 Apr 2019

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4 out of 5

Posted by on 15 Apr 2019

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4 out of 5
I had a newly refurbished room and it was nicely designed , clean and with balcony. I liked the breakfast very much, I have lots of food restrictions, but I was able to meat a great choice of foods. Very nice dishes to room service served quickly, excellent quality and well presented.

Posted by on 28 Feb 2019

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3 out of 5
Das Hotel ist eher schmudelig und hat dringend eine Renovation nötig. Das Personal ist freundlih und hilfsbereit. Der Frühstücksraum ist modern und das Frühstück ist sehr gut.

Posted by , from Schweiz on 22 Sep 2018

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About the NH Madrid Paseo de la Habana

Location Paseo de la Habana, 73, Madrid, Madrid 28036

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 6 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Madrid Paseo de la Habana. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 155 guestrooms or units
  • 7 levels
  • 452 sq ft of conference space
  • 42 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Nuevos Ministerios Station (1.7 km / 1.1 mi)
  • Metro station: Colombia Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Madrid Paseo de la Habana offers 155 accommodations with minibars and a safe. A pillow menu is available. Plasma televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

La Habana – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

El Malecon – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self-parking fee: EUR 26.40 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nh Habana
  • Nh Habana Hotel
  • Nh Habana Hotel Madrid
  • Nh Habana Madrid
  • NH Madrid Paseo Habana Hotel
  • NH Madrid Paseo Habana
  • Nh La Habana Hotel Madrid
  • Nh La Habana Madrid
  • Nh Madrid Paseo Habana Madrid
  • NH Madrid Paseo de la Habana Hotel
  • NH Madrid Paseo de la Habana Madrid
  • NH Madrid Paseo de la Habana Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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