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Novotel Madrid Campo de las Naciones

4.0 star property

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Photo gallery for Novotel Madrid Campo de las Naciones

Terrace/patio
Lunch and dinner served, Mediterranean cuisine
Lunch and dinner served, Mediterranean cuisine
Reception
Seasonal outdoor pool, open noon to 9:00 PM, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Room service
  • Gym
  • Laundry

Explore the area

Map
Calle de Amsterdam, 3, Madrid, Madrid, 28042
  • Juan Carlos I Park
    ‪1 min walk‬
  • IFEMA
    ‪3 min walk‬
  • Centro Comercial Campo de las Naciones
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel Madrid Campo de las Naciones

Family-friendly hotel with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Novotel Madrid Campo de las Naciones offers 246 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Cable televisions are provided. Bathrooms include baths or showers and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Madrid Campo de las Naciones. During your stay, you're just a quick walk from Juan Carlos I Park. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Claravia
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Just a 3-minute walk from IFEMA and a 4-minute drive from Riyadh Air Metropolitano
  • Pets welcome for a fee
Novotel Madrid Campo de las Naciones offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 3810 square feet (354 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Novotel Madrid Campo de las Naciones. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Claravia – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Bar Novotel – This gastropub serves breakfast, lunch and dinner. Open daily.
Pool Bar – This gastropub is located by the pool. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 23 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19.70 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar Novotel
  • Claravia
  • Pool Bar

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (3,810 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 September to 16 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 21 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.70 per person
  • Self-parking fee: EUR 23 per day
  • Pet fee: EUR 21 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 12 June and close on 15 September.
  • Pool access available from noon to 9:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

las Naciones Madrid
Madrid Novotel
Novotel Campo las Naciones
Novotel Campo las Naciones Hotel
Novotel Campo las Naciones Hotel Madrid
Novotel Campo Madrid
Novotel Campo Naciones
Novotel Madrid
Novotel Madrid Campo
Novotel Madrid Campo las Naciones
Novotel Madrid Campo De Las Naciones Hotel Madrid
Novotel Madrid Campo las Naciones Hotel
Novotel Madrid Campo de las Naciones Hotel
Novotel Madrid Campo de las Naciones Madrid
Novotel Madrid Campo de las Naciones Hotel Madrid

Novotel Madrid Campo de las Naciones Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 268 out of 465 reviews
Rating 8 - Good. 147 out of 465 reviews
Rating 6 - Okay. 35 out of 465 reviews
Rating 4 - Poor. 9 out of 465 reviews
Rating 2 - Terrible. 6 out of 465 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Gonzalo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms need multiple fixes (lamps, plugs, etc.)
Stayed 1 night in Nov 2024

10/10 Excellent

sylwia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, clean and fragrant
Stayed 2 nights in Nov 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una toalla de baño estaba rota
Stayed 6 nights in Nov 2024

6/10 Okay

Michelle Oneida

Stayed 3 nights in Oct 2024

8/10 Good

leyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, the only complaint that I have the room was too hot.
Stayed 3 nights in Oct 2024

6/10 Okay

Yilliam

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The place was ok but the roof was cracked, the toilets are small, the place was HOT. The AC does not go lower than 25 degrees Celsius…. I won’t be staying here next time I travel.
Stayed 4 nights in Oct 2024

6/10 Okay

Michelle Oneida

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was just okay. The room air conditioning was terrible even with the EU laws on room temperature it was too hot. The fridge did not cool down the drinks in it. The room did not have an iron you had to request one. The staff at the restaurant were terribly rude.

6/10 Okay

Epifanio, Yonkers

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
For me the biggest issue was that there was no Air conditioner !! OMG after you come from a long day walking, so getting into your it feels like a sauna. It was very hard to sleep. There was few things broken in the bedroom too. I probably would not stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lionel

Liked: Amenities
Good
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Armine, yeghvard

Stayed 2 nights in Aug 2024

10/10 Excellent

Ivonne

Stayed 2 nights in Aug 2024

8/10 Good

Gerald, jersey city

Travelled with family
Liked: Cleanliness, staff & service, amenities
staff was friendly and rooms were clean. Not many choices to eat nearby. The gym needs a thorough cleaning. was very musky smelling
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The placement of the lobby os confusing anf the staff seems to be still in training. After waiting for about 20 minutes for checkout the lady in the front desk let people bypass the line and go straight to her for checkout after complaining I was informed that for checkout is only required to leave the key. It will be helpful and time saving if a sign indicating the process for checkout is placed at front desk
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Blah!
This hotel was decent! Garage is very secure, Room was a decent size, and staff was friendly. I think those are the only positives! Hotel is far from center. About 20-30€ one way into center. Bar is the only place to eat a sandwich or hamburger. Dinner buffet is 21€ for adults and 15€ for children and all I ate was salad. Everything else did not look appealing! Then there was wine just sitting on a table ( no sign or anything) so I went to take a glass thinking it was included, and a staff member came over to tell me that was for another group. The only thing you get with dinner is water. No one even came to ask us if we wanted anything else! 4€ for a glass of wine and 21€ for a dinner I didn’t eat…left hungry! Ate better on my flight back to USA than I did that night. Very big disappointment! Also, bed was very uncomfortable so hungry and tired does not make for a great stay!
Stayed 2 nights in Aug 2024

8/10 Good

Caitriona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice but the breakfast was really poor.. Staff at breakfast were extremely helpful and friendly but the actual food was a huge letdown. The cooked breakfast was fully cold both days of our stay. The gluten free bread provided both days was rock hard and so dry. I almost choked on it. I tried again the second day incase it was a one off but it was exactly the same. Its such a shame as Spain is incredible for gluten free food. We didnt get a chance to use to pool. If you need to be in the area its a nice hotel with lovely friendly staff and decent sized rooms but i recommend to eat elsewhere. .
Stayed 2 nights in Aug 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a good place for the visitors from other countries to close to the airport’s and to get the train or public transportation.There staff are helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Thea

Travelled with family, Travelled with family and small children
Liked: Amenities
Very easy to get to from airport and beautiful pool, which the kids loved.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and pleasant at every opportunity.
Stayed 1 night in Aug 2024

8/10 Good

salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly, the room are great and new. The location is far from any attraction but the metro station is close making it easy to get around
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria j

Stayed 1 night in Aug 2024

10/10 Excellent

Zoraida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kay, Dora

Stayed 1 night in Jul 2024

10/10 Excellent

EDUARDO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was pretty conveniently located for the purpose of my trip. I went to a concert at the Estadio Civitas Metropolitano and I also visited Madrid. There is a metro station and restaurants close to the hotel. The hotel personnel was very kind and the breakfast buffet was delicious.
Stayed 4 nights in Jul 2024