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Occidental Castellana Norte

4.0 star property
VIP Access

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Photo gallery for Occidental Castellana Norte

Down duvets, minibar, in-room safe, desk
Exterior
Down duvets, minibar, in-room safe, desk
Daily buffet breakfast (EUR 16 per person)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
Avenida de Manoteras, 20, Madrid, Madrid, 28050
  • Azca Financial District
    ‪4 min drive‬
  • Cuatro Torres Business Area
    ‪4 min drive‬
  • Plaza de Castilla
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room (Superior)

Down duvets, minibar, in-room safe, desk

Family Room (Superior)

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (with extra bed)

Down duvets, minibar, in-room safe, desk

Superior Room (with extra bed)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (Superior)

Down duvets, minibar, in-room safe, desk

Family Room (Superior)

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (with extra bed)

Down duvets, minibar, in-room safe, desk

Superior Room (with extra bed)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room (O! Fitness Room)

Down duvets, minibar, in-room safe, desk

Room (O! Fitness Room)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Down duvets, minibar, in-room safe, desk

Superior Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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Exterior

Exe Madrid Norte

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (791)
Exe Madrid Norte

About this property

Occidental Castellana Norte

Madrid hotel in Hortaleza with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. Housekeeping is available on request.
Occidental Castellana Norte offers 144 accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with cable channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Occidental Castellana Norte. During your stay, you'll be close to Santiago Bernabéu Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute drive from IFEMA and 8 minutes from Santiago Bernabéu Stadium
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Occidental Castellana Norte. An area shuttle within 50 metres is available for a fee. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:30 AM.
Restaurante Neptuno – This restaurant serves breakfast and dinner.
Lobby Bar Cibeles – This lobby lounge only serves light fare. Open selected days.
24-hour room service is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 50 metres
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Cibeles
  • Restaurante Neptuno

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (300 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 01 August and 31 August.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Barceló Castellana Norte
Barceló Castellana Norte Hotel
Barcelo Castellana Norte Hotel Madrid
Barceló Castellana Norte Hotel Madrid
Barceló Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid

Occidental Castellana Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 361 reviews
Rating 8 - Good. 145 out of 361 reviews
Rating 6 - Okay. 23 out of 361 reviews
Rating 4 - Poor. 6 out of 361 reviews
Rating 2 - Terrible. 2 out of 361 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Houssine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean hotel. Unfortunately, the area surrounding this facility offer very limited dining options.
Stayed 1 night in Nov 2024

6/10 Okay

GABRIEL, MIAMI

Travelled with family
Clean overall
Stayed 3 nights in Oct 2024

8/10 Good

Salman, Makkah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC wasn't working, I was sweating inside, and outside was cold.
Stayed 1 night in Oct 2024

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelent!!!
Stayed 10 nights in Oct 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service
..

8/10 Good

Rohit

Stayed 1 night in Sep 2024

10/10 Excellent

Kristin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a quiet part of the city.
It was very nice. In a quiet part of town.
Stayed 3 nights in Jun 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Large room. Dining was very poor but staff very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, can’t wait to go back
Stayed 6 nights in May 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usefully positioned for office, inter-room noise
Great location for the office I was working. Room was nice and a good size, nice breakfast. Shower was not thermostatic and went hot/cold. I could hear noise from adjoining rooms.
Stayed 2 nights in Apr 2024

6/10 Okay

MARICELA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room temperature was at 18C degrees. a poster of the mandatory reduction on the temperature was posted in the elevators, we have stayed in other hotels in Madrid the last 3 months (2 other), never seen the guest have to suffer cold as in this place, is a misfortune, as the hotel was nice for our purpose we need it.
Stayed 3 nights in Mar 2024

6/10 Okay

Lucia

Liked: Cleanliness, staff & service, amenities
Reception staff very friendly. Restaurant was closed because of Easter weekend and there wasn’t really nothing else close by.
Stayed 1 night in Mar 2024

8/10 Good

Luci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely staff. Rooms were basic but had what was needed for a weekend city break. The hotel was a way out. Cheaper option of €1.50 per trip was a 45 min bus trip into the city which was picked up right outside the hotel and dropped off round the corner. Uber was only 20 mins if that and was around €14. Quiet area with a few cafes and restaurants dotted around but you did need to go into the city further for more of an atmosphere. Only downfall was there wasn’t any water or tea/coffee making facilities in the room. Could have also benefited from having the mini bar fridge stocked. Ideal for us as we were first timers to Madrid and was nice to get away from the hustle and the bustle. Great value as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

Naura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shivashankar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for my family! The staff provided an upgrade to our original room which was very nice. The room itself was very nice, clean and cozy. Also about 10 minutes walk to the Metro so convenient as well. Would stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Judd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 8 nights in Feb 2024

8/10 Good

Verified traveller

Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Stayed 1 night in Sep 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place close enough to the airport
Stayed 1 night in Sep 2023

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Teresita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
AC wasn’t working even after fixed but requested different room & was granted. AM desk staff gentleman was accommodating & professional.
Stayed 3 nights in May 2023

6/10 Okay

Mike

Stayed 3 nights in Mar 2023

10/10 Excellent

Bianca

Would stay again!

8/10 Good

Francesco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was amazing

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly hotel with a great bar/bar food
Very nice place to stay. A bit expensive but the rates in Madrid are so high that I guess it is in line with other hotels. The evening meal was great and superb value. Wonderful service from the barman there.
Stayed 2 nights in Oct 2022