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10 Jun 2023 by Director Hotel l Hotel General Manager l Dirécteur
Sehr geehrter Gianpaolo,wir bedanken uns ganz herzlich für die Bewertung unseres Hotels.Es freut uns sehr, dass Sie mit unserer Lage und unserer Sauberkeit zufrieden waren.Dass Sie Ihr Zimmer als laut wahrgenommen haben, tut uns sehr leid. Unsere Zimmer sind mit schallisolierenden Fenstern ausgestattet. Wenn Sie uns Ihre Zimmernummer verraten, werden wir die Fenster in diesem Zimmer umgehend überprüfen.Wir danken Ihnen erneut dafür, Ihre Erfahrung bei geteilt zu haben und freuen uns, Sie in Kürze wieder begrüßen zu dürfen.Viele Grüße,Director Hotel l Hotel General Manager l Dirécteur Hôtel, Director Hotel l Hotel General Manager l Dirécteur Hôtel
The property is closed between 01 August and 31 August.
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Occidental Castellana Norte. An area shuttle within 50 metres is available for a fee. Parking is available for a fee. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Occidental Castellana Norte offers 144 accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with cable channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:30 AM.
Restaurante Neptuno – This restaurant serves breakfast and dinner.
Lobby Bar Cibeles – This lobby lounge only serves light fare. Open selected days.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
