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Room Mate Macarena - Gran Vía

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Room Mate Macarena - Gran Vía

Rooftop terrace
Rooftop terrace
Standard Room (View) | Minibar, in-room safe, desk, laptop workspace
Reception
Rooftop terrace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Vía 43, Madrid, 28013
  • Gran Via
    1 min walk
  • Plaza de Callao
    1 min walk
  • Plaza de España - Princesa
    2 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    21 min drive

Room options

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room (Exterior)

Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Room Mate Macarena - Gran Vía

Central hotel connected to a shopping centre in Madrid with a seasonal outdoor pool
Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Room Mate Macarena - Gran Vía offers 130 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

Our customers tell us that they can't get enough of the helpful staff at Room Mate Macarena - Gran Vía. During your stay, you'll be connected to a shopping centre and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
As a guest of Room Mate Macarena - Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena - Gran Vía also features concierge services, a front desk safe, and pool umbrellas. A complete renovation of Room Mate Macarena - Gran Vía was completed in December 2019.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 May and close on 30 September.
  • Pool access available from 10:30 AM to 6:30 PM

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Via
Room Mate Macarena - Gran Vía Hotel
Room Mate Macarena - Gran Vía Madrid
Room Mate Macarena - Gran Vía Hotel Madrid

Room Mate Macarena - Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 796 out of 1070 reviews" "
Rating 8 - Good. 218 out of 1070 reviews" "
Rating 6 - Okay. 42 out of 1070 reviews" "
Rating 4 - Poor. 4 out of 1070 reviews" "
Rating 2 - Terrible. 10 out of 1070 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. View from rooftop was nice and the hotel staff were friendly and helpful. There was some construction in surrounding area that we could hear in the morning.
Stayed 1 night in Aug 2024

8/10 Good

Juan Ramon

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Louli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra experiencia fue excelente ubicación, servicio, habitacion comoda y muy ñimpio todo. El desayuno fue riquisimo y una gran variedad.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mayelin

Liked: Cleanliness, staff & service, property conditions & facilities
Good place and good location
Stayed 4 nights in Aug 2024

8/10 Good

Dez-Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Magda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elena from the restaurant staff was very welcoming and helpful. Ernesto front desk was welcoming also.
Stayed 7 nights in Aug 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a fabulous location and had an amazing rooftop terrace with a small pool. Super comfy loungers, great after walking the city in the morning. Awesome staff at reception and at the rooftop bar. Unique rooms that evoked a Miami Beach art-deco vibe. Downside was that our toilet area didn’t smell so fresh. Other than that, we highly recommend this hotel for the leisure traveller.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area was perfect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, encantados con el hotel y su atención, llegamos mucho antes de la hora de ingresar y oh sorpresa nuestra habitación estaba lista y nos permitieron entrar ya que veníamos de un vuelo muy largo, desde el balcón de nuestra habitación nos deleitábamos viendo la gran vía. Definitivamente volvería
Stayed 2 nights in Aug 2024

10/10 Excellent

Yadnaly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very happy with my stay at the Macarena, very friendly staff, they make you feel right at home.
Stayed 1 night in Aug 2024

10/10 Excellent

Debanhi Jimenez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is until 12 pm ! You could seelp more and then have a really good breakfast . I didn't like that some people tray you really good and others just depending how you look . That's a little frustrating 😑. Overall the hotel is located in an excellent location close to eveything ! No laundry .That was my only one concern .
Stayed 3 nights in Aug 2024

8/10 Good

Grace

Stayed 3 nights in Jul 2024

10/10 Excellent

Brian, Falls Church

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best! From the doormen, to the receptionists and rooftop staff! Had an amazing time!
Stayed 6 nights in Jul 2024

6/10 Okay

Nathalie

Travelled with partner
Liked: Cleanliness, amenities
Hotel located on the busiest part of Gran Via. We were surprised to be greeted by a doorman who unlocked the elevator for us to reach the reception on the 9th floor! The rooms are spacious, well-decorated, and soundproofed, but the hallways are dark and the access to the elevators feels disconnected from the rest of the building. It gives the impression that some floors are part of the hotel while others are not? The elevators are also very slow. The view from the terrace is magnificent, but the pool is much too small for the number of guests. The hotel is mainly occupied by young people aged 20 to 40, with few/no families. In short, it was okay for one night, but we wouldn't stay longer.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was all good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Barry, Dubai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Disappointed
1. We wanted to change our room to less expensive one, although we saw in the website the hotel had spare rooms like we wanted, they refused to change our type of room. 2. We wanted to drink/eat in the patio with pool, from our own alcohol/food that we bought outside, they didn’t allow it, they said that we have to buy from their bar. I don’t understand, we paid for the stay, and very expensive price, and it includes the patio with the pool (not to drink and eat in the pool of course) why I have to order from your bar? 3. If the towels weren’t on the floor, they wouldn’t replace it, that means, if I hang the towel, it won’t be replaced. Also the glasses, we drunk coffee in it, they covered it instead of bringing new clean ones.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Luz Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing choices for breakfast. Heathy balanced and good food. Places to eat breakfast: inside or outside terrace dinning with excellent city view. Roof top restaurant bar on the 10 th floor late hours for tapas and drinks along with a excellent music and city views daytime or night. Small pool. Much smaller than pictures on the web-side. More for showing than swimming.
Stayed 22 nights in Jun 2024

10/10 Excellent

Julio, TAMPA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Staff. Spectacular location.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alberto E. Rivera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience
Stayed 2 nights in Jun 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location will definitely book here again
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Great staff and a convenient location
Stayed 3 nights in Jul 2024