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Room Mate Macarena - Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena - Gran Vía

Rooftop terrace
Rooftop terrace
Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace
Rooftop terrace
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Vía 43, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Plaza de Callao
    ‪1 min walk‬
  • Plaza de España - Princesa
    ‪2 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room (Exterior)

Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Room Mate Macarena - Gran Vía

Central hotel connected to a shopping centre in Madrid with a seasonal outdoor pool
Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Room Mate Macarena - Gran Vía offers 130 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

Our customers tell us that they can't get enough of the helpful staff at Room Mate Macarena - Gran Vía. During your stay, you'll be connected to a shopping centre and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
As a guest of Room Mate Macarena - Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena - Gran Vía also features concierge services, a front desk safe, and pool umbrellas. A complete renovation of Room Mate Macarena - Gran Vía was completed in December 2019.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 May and close on 30 September.
  • Pool access available from 10:30 AM to 6:30 PM

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Via
Room Mate Macarena - Gran Vía Hotel
Room Mate Macarena - Gran Vía Madrid
Room Mate Macarena - Gran Vía Hotel Madrid

Room Mate Macarena - Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1025 reviews
Rating 8 - Good. 205 out of 1025 reviews
Rating 6 - Okay. 43 out of 1025 reviews
Rating 4 - Poor. 5 out of 1025 reviews
Rating 2 - Terrible. 10 out of 1025 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 3 nights in Oct 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 8 nights in total in a city view room. It was surprisingly quiet and peaceful to sleep at night considering how busy Grand Via is. The pro of being so centrally located also makes it a bit of a con when you’re tired at the end of a busy day exploring and have to dodge waves of people coming at you to get back to your hotel. The breakfast was perfect with plenty of selection. The front desk staff are friendly and helpful. The room was large with plenty of storage. I wouldn’t want to stay here with a friend - there is zero privacy for the bathroom but was fine with a couple. Additionally, housekeeping was a bit inconsistent with time - one day they were knocking on the door just before 8am when we hadn’t left for the day, the next day they were knocking on the door at 3:30pm when we had come back for a nap to prepare for a late night. Our last day there, the didn’t restock the coffee and we had run out of hand soap which didn’t get refilled - non of the containers of toiletries were refilled during our stay of 8 nights. Overall a good stay and we will book with the Room Mate brand again, but will look for a less busy neighborhood which is more our vibe than Grand Via with its global brands and constant crowds.
Stayed 5 nights in Nov 2024

10/10 Excellent

HAGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient
Stayed 4 nights in Nov 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing m! Beautiful hotel, large room
Stayed 2 nights in Nov 2024

10/10 Excellent

alvaro n

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal excelentr desde la puerta hasta arriba. miguel angel y juan carlos inician con una coordial bienvenida.puedo recomendar el hotel. pu
Stayed 5 nights in Nov 2024

10/10 Excellent

Leslie, Katy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean and spacious room! Breakfast was a good add and well worth it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gian Carlo

Stayed 4 nights in Nov 2024

10/10 Excellent

Neus, Wellesley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Excellent location in the city center. The rooftop bar has amazing views of the city. Staff is courteous and very friendly. The breakfast buffet is plentiful. the rooms are spacious and well appointed. I like the mid century modern design of the property. My go to hotel in Madrid.
Stayed 2 nights in Oct 2024

10/10 Excellent

ISP

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique set up and friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

giselle, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

JUAN GABRIEL PENAGOS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio de todo el personal, ubicacion cercana a todo, habitaciones con ventanas que bloquean el ruido y un brutal desayuno….muy recomendable para tu visita en Madrid
Stayed 1 night in Oct 2024

8/10 Good

Cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place ! Great views
Stayed 2 nights in Oct 2024

8/10 Good

Nectario, Doral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything's fine
Stayed 5 nights in Oct 2024

10/10 Excellent

Faviola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time visiting Madrid and this hotel was perfect for the stay for me and my husband. The rooftop is a plus. The rooms were pretty and the bed was very comfortable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lucia

Stayed 1 night in Sep 2024

10/10 Excellent

Kathye, oak park

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Vitor, Guildford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

8/10 Good

Tabitha

It’s clean and very comfortable. In a good location in the theater district and between two metro stops. The breakfast is good. The only downside is the lack of privacy in the bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cristino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and fantastic staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mikey

Stayed 3 nights in Oct 2024