Sercotel Madrid Aeropuerto

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sercotel Madrid Aeropuerto

Lobby
Terrace/patio
Property entrance
Seasonal outdoor pool
Classic Twin Room | Memory-foam beds, minibar, in-room safe, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Pool

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • El Capricho Park
    ‪14 min walk‬
  • Juan Carlos I Park
    ‪16 min walk‬
  • Plenilunio Shopping Mall
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪6 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Room (Familiar)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Classic Room

  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Sercotel Madrid Aeropuerto

Pet-friendly hotel connected to the convention centre in Barajas with free airport shuttle
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The breakfast at Sercotel Madrid Aeropuerto gets high marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of El Capricho Park. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of El Capricho Park and Castillo de la Alameda
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sercotel Madrid Aeropuerto offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 10:30 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 5 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Covered self-parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Pool access available from 9:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1005 reviews" "
Rating 8 - Good. 264 out of 1005 reviews" "
Rating 6 - Okay. 78 out of 1005 reviews" "
Rating 4 - Poor. 31 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria do Carmo, Hallandale Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern hotel and 5 min from airport. Very convenient of you have a flight out there next day. Great breakfast service. Very convenient with shuttle airport. The only thing is it's not easy to get to with public transportation but that's a minor issue.
Stayed 1 night in Oct 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

Rosa Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were extremely comfortable and luxurious.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian, Bristol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in, nice local restaurants and bars within walking distance, super close to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ran

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Bhupen, Hightstown

Travelled with partner
Surrounded by local apprtments and no were to go after you in
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convienient location to the airport and the metro to downtown. the shuttle service to the airport was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable hotel located near airport with free shuttle service. It made getting to the airport for our flight home very easy. Hotel restaurant was great as was staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrice, ROSEVILLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. We needed a place close to the airport for our early morning flight.
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The AC was turned off due to season we are not used to sleeping in this type of temperature other than that everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed a lovely night at Sercotel Madrid Aeropuerto. The ambiance was fancy, and the amenities were top-notch. The only issue was that the air conditioner took a while to be fixed, but the staff was responsive and accommodating. The shuttle service to the airport was very convenient. Overall, I had a great experience and would recommend it!
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

oka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lobby and staff were great. Staff was very nice letting us in early. The staff is the reason I give this hotel 2 stars. Very friendly. However, the room was gross. Dirty walls, sticky floors, towels just thrown everywhere in the bathroom. The room was loud, could hear everything on the floor, doors shutting, people talking.. Windows let the dogs bark all night. The restaurant has a small limited menu that is over priced for the value. The meals are not good at all, we had pizza and the burger and were not impressed. I would not stay here again for the price. Disappointed.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Stayed 1 night in Sep 2024

4/10 Poor

Taylor

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Airport
The front desk staff was extremely friendly and helpful. The lobby has been updated and the breakfast and coffee offerings were really good. The room itself was clean, but it was smaller than I was anticipating. We only stayed for one night, but with two kids and two adults (bunk beds + what felt like larger than a full but smaller than a queen bed) it would have been tough to stay longer than that. They also seem to limit how low you can put the air conditioning - about 72F/22C. To sleep, we like it a few degrees cooler and it was a little uncomfortable. The hotel offers a free shuttle to the airport which was on time and very helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
An airport hotel but we arrived at midnight to no food, no tea/coffee or other beverages. Mini bar had one bag of nuts & a can of olives. No restaurant open before our shuttle left in the morning. Staff good but no amenities available. Not his fault.
Stayed 1 night in Oct 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Shauna

Close to airport
Chosen for proximity to airport and shuttle bus. Staff was efficient, but not overly friendly. Restaurant has limited menu, but food was good. Room adjoined children’s playground and was noisy.
Stayed 1 night in Sep 2024

8/10 Good

Trini

Stayed 1 night in Sep 2024

6/10 Okay

ana, Auburn

Liked: Staff & service, property conditions & facilities
The receptionists was very friendly so that was the best part of my stay, room clean, spacious and comfy. The downside for me was options of food if you check in late , no even a vendor machine and the mini bar in room was no full stock
Stayed 1 night in Sep 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a brief stay.
We stayed here one night prior to plane travel. Just to note that you have to call the hotel for the airport shuttle upon arrival at Barajas. The hotel is about a 15 minute drive from the airport but there can be heavy traffic. The hotel is modern and the room is comfortable and quiet. The pool is not heated. The little commercial area has some good restaurants. The metro is a short walk through a residential area.
Stayed 1 night in Sep 2024