"The property was very clean and well maintained. The rooms were very spacious and modernised. Frankly speaking staying at Slow Suites at Luchana feels ... " More
20 Apr 2019 by Leticia Peñas- Front Desk
Dear Samuel, First of all, I would like to say thank you for choosing our hotel for your recent stay in Madrid, and also for letting us know your impressions about it, as it encourages us a lot in order to keep improving everyday the services we provide to our guests. Thank you for highlighting how dedicated and professional our team is. In the same way, we are very happy to know you enjoyed our comfortable rooms, they all have been specially designed to provide the best rest. Lastly, we would like to overall thank you for the review. We hope to welcome you again in a near future! Best regards,
8 Mar 2019 by Leticia Peñas- Front Desk
Dear guest, Thank you for time, we are really glad to say that comments like yours are the ones the encourage us to keep improving. We promise we won't fail in anything next time. Best Regads.
Slow Suites Luchana offers its guests a lift. Public spaces have free WiFi. This 4-star Madrid apartment is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Slow Suites Luchana offers 19 accommodations with washers/dryers and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature down duvets. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Madrid apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 49-inch flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 7 days before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Guests will receive an email from the property with reservation deposit payment information within 48 hours after booking. The deposit is payable via secure link, due within 72 hours after booking.
This property does not have a front desk. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 7 days before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.