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SmartRental Collection Gran Vía Capital

4.0 star property
VIP Access

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Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
View from property
Rooftop terrace
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle Gran Vía 14, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Paseo del Prado
    ‪7 min walk‬
  • Puerta del Sol
    ‪7 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Collection

In-room safe, individually decorated, individually furnished

Suite Collection

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

In-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

SmartRental Collection Gran Vía Capital

Hotel with a 24-hour front desk, steps from Gran Via
This smoke-free hotel features an outdoor pool, a restaurant and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of SmartRental Collection Gran Vía Capital's great location. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at SmartRental Collection Gran Vía Capital. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
La Catorce Restaurante & – This restaurant serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 15 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self-parking fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 494 out of 644 reviews
Rating 8 - Good. 98 out of 644 reviews
Rating 6 - Okay. 31 out of 644 reviews
Rating 4 - Poor. 10 out of 644 reviews
Rating 2 - Terrible. 11 out of 644 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were welcoming and polite.
Stayed 2 nights in Nov 2024

8/10 Good

EJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend
Thoroighly enjoyed our 4 night stay. Hotel was clean, staff very friendly. Decent selection at breakfast including cooked menu options. Room was a one bedroom with sofabed and a good size. Only downside was when the sofabed was opened during the night, it was a bit of a squeeze to walk past it to the bathroom. Hotel centrally located with large selection of restaurants and bars nearby. Most attractions also within walkable distance. Would definitely recommend as it was not overly expensive and represented good value for money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful rooftop bar and pool with great views. Clean and great team
Stayed 3 nights in Sep 2024

8/10 Good

Dyke, Fort Mill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early (6:30 am); no rooms (should’ve booked 2 nights). Told we were a priority, then it should be ready by 1:00; got the keys at 2:15. Issue with room was not communicated. Lobby is not a comfortable place to wait.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing, conveniently located.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vereno E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and I like to said thanks to Eduardo,Marta,Javier and Barbara they are amazing people.
Stayed 3 nights in Oct 2024

10/10 Excellent

ron gouge

Liked: Property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

8/10 Good

bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION
Good and convenient location
Stayed 3 nights in Oct 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Excellent room, with all the conforts. On the third night we felt a strange smell; we report it. They sent a team and tried to solve it. Upon returning from the flamenco show, the problem persisted. We moved out the room to a superior suite. They changed the experience completely. The next day the hotel invited all of us (4) to a delicious breakfast. Excellent. Hospitality!. This is my sixth visit to madrid. I had never stayed at this hotel. We will return for sure!
Stayed 4 nights in Sep 2024

10/10 Excellent

Marius

Stayed 3 nights in Oct 2024

8/10 Good

Ricardo, Chicago

Travelled with group
Liked: Cleanliness, staff & service
The hotel is super close to major attractions, shopping, restaurants and my encounters with the staff was always top notch, very friendly. Unfortunately, the bed and sofa bed were so uncomfortable that I hardly slept. The room and bathroom felt clausterphobic but then again it’s European sizes so take this review for what it is.
Stayed 2 nights in Oct 2024

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in process
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberley, Maple Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place. We had a 2 bed 1 bath for 3 people. It came with a full kitchen and had an RV style washer/dryer combination, which was wonderful after almost 3 weeks. There is a restaurant attached but is only open Noon-4:00 PM so we did not use it. Had an elevator which was appreciated and they brought all of our luggage to the room. In the room there was a plate of cheese and crackers with a bottle of champagne and a very nice note. We enjoyed the pool on the rooftop which has a beautiful view of some of the city. One note about the area. Do not go to the 24 hour marts. They charge 4 times as much for everything and are dirty little rooms. Just down the street is DIA which is a nice market and reasonable prices.
Stayed 3 nights in Sep 2024

10/10 Excellent

Irena

Stayed 2 nights in Aug 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, it was a pleasant experience. A clean, comfortable, nice place, friendly staff, excellent location. Good breakfast options. We will repeat in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Glena, salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy ealking or subway access to everywhere we needed to go. Front desk emoloyees very friendly snd helpful. There is luggage storage if needed. Small rooftop pool gets crowded, but a treat in Madrid in the summertime. Our AC was spotty throughout the apartment, but overall a smart choice.
Stayed 3 nights in Aug 2024

6/10 Okay

Nicolas

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel!! ❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it
Stayed 1 night in Jul 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohanad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in central Madrid The room was clean, Customer service was wonderful Staff were professional and attentive
Stayed 4 nights in Sep 2024

8/10 Good

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaikhah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel The staff helpful and kind Safety you can’t use the left without the key Very nice location next to the shops and supper markets
Stayed 6 nights in Aug 2024

10/10 Excellent

YURI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024