TOC Hostel and Suites Madrid

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TOC Hostel and Suites Madrid

Staircase
Property entrance
Triple Room | Soundproofing, free WiFi, bed sheets, wheelchair access
Interior entrance
Lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Plaza Celenque 3-5, Madrid, Madrid, 28013
  • Puerta del Sol
    3 min walk
  • Plaza de Callao
    4 min walk
  • Plaza Mayor
    5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    45 min drive

Room options

Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

  • Sleeps 6
  • 3 Single Bunk Beds

1 bed at mixed dormitory of 8 people, private bathroom

  • Sleeps 1
  • 1 Single Bed

1 Bed at mixed dormitory for 4 people with private bathroom

  • Sleeps 1
  • 1 Single Bed

1 bed in shared dormitory for 4 people, exterior bathroom

  • Sleeps 1
  • 1 Single Bed

1 Bed in dormitory for women, 8 people, private bathroom

  • Sleeps 1
  • 1 Single Bed

1 bed at mixed dormitory of 6 people, private bathroom

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

  • Sleeps 8
  • 4 Single Bunk Beds

1 Bed in dormitory for women, 6 people, private bathroom

  • Sleeps 1
  • 1 Single Bed

1 Bed in shared dormitory for 6 people with exterior barthroom

  • Sleeps 1
  • 1 Single Bed

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

TOC Hostel and Suites Madrid

Hostel with a 24-hour front desk, a short walk to Puerta del Sol
A bar/lounge, a snack bar/deli and a microwave in a common area are available at this smoke-free hostel. WiFi in public areas is free. Other amenities include a fridge in a common area, concierge services and laundry facilities.
TOC Hostel and Suites Madrid offers 55 accommodations with air conditioning. Televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

TOC Hostel and Suites Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Puerta del Sol and 5 minutes on foot from Plaza Mayor
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a vending machine, and an arcade/games room are also featured at TOC Hostel and Suites Madrid.

This Madrid hostel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
On-site venue – bar. Happy hour is offered.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 25 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 30 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
TOC Hostel and Suites Madrid offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

TOC Hostel Madrid
TOC Hostel
TOC Madrid
TOC Hostel Suites Madrid
TOC Hostel and Suites Madrid Madrid
TOC Hostel and Suites Madrid Hostel/Backpacker accommodation

TOC Hostel and Suites Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 409 out of 624 reviews" "
Rating 8 - Good. 156 out of 624 reviews" "
Rating 6 - Okay. 34 out of 624 reviews" "
Rating 4 - Poor. 18 out of 624 reviews" "
Rating 2 - Terrible. 7 out of 624 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel perfecto teniendo en cuenta precio contra valor. Su personal es muy servicial, es la 3era vez que regreso a este mismo hotel y siempre me voy con muy buena opinión. Hacen lo posible por acomodarte antes y ayudarte con los taxis. La habitación es limpia, bien oscura para dormir, el aire acondicionado es un plus, funciona perfecto. El desayuno es variado y de buena calidad, sencillo pero sabroso. Te hacen la habitación todos los días si lo deseas. totalmente recomendado
Stayed 2 nights in Aug 2024

10/10 Excellent

Abraham, Harker Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the heart of Madrid and close to the ‘Puerta del Sol’ subway station. A 10min radius to most bars, historic sites, and shopping. 4 person shared room was manageable with the already ambient noise from the streets as expected. Staff very attentive. The Bar & lounge areas were a big plus to relax. Also the world-class Breakfast; not to be missed. Back again soon.
Stayed 1 night in Aug 2024

6/10 Okay

Man Chung

Travelled with family
Liked: Staff & service
Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great hotel.
Great location, staff were very helpful, and breakfast was great too. Our room was a good size with the bunkbeds giving the children their own space.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mardan

Stayed 3 nights in Jul 2024

10/10 Excellent

Alí

Stayed 2 nights in Jul 2024

10/10 Excellent

Alí

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, I recommend it a lot if you want to stay close to services like metro, shopping, bars, theaters, etc.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Jul 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person in charge of the front desk was very helpful and very nice. He helped me with everything I needed. Only think I would change is the showers. little privacy with the way it's set up
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a great location! The staff is phenomenal! So helpful and knowledgeable! Clean, safe, well appointed place to stay for a great price! Highly recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Shih Hui, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super convenient and surprisingly quiet. We had a great stay.
Stayed 2 nights in Jun 2024

6/10 Okay

Urs Michael

Disliked: Cleanliness, amenities, property conditions & facilities
I was absolutely impressed with TOC in Barcelona, so I booked TOC in Madrid. It’s not the same. The showers are clean but the shower gel bottles were always empty (I stayed 4 nights and I went to all cubicles, both men’s and ladies’ showers). The toilets were also always messy. The WIFI was basically not working, the staff said they have been working on it for some time. The kitchen and bar are standard. Locations and security are fanstastic, though.
Stayed 4 nights in Jun 2024

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great option at a great price. Simple amenities. Everything was clean. Staff was very friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Amalia, Fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place Big room
Stayed 1 night in May 2024

10/10 Excellent

Leo

Stayed 2 nights in Jun 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Carpet was clean but very old and thread-bare in multiple areas around the bed. Other than that, the room was clean and comfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Senqiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Automatically controlled lights are a bit annoying.
Stayed 1 night in Jun 2024

10/10 Excellent

Maritza

Stayed 3 nights in May 2024

10/10 Excellent

MARIA ESCALANTE

Stayed 1 night in May 2024

10/10 Excellent

HAEJUNG

Stayed 3 nights in May 2024

10/10 Excellent

Krishna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the customer service when we checked in. He checked us early probably knowing that we were very tired and sleepy after a long flight. Most of all he personally came to inform us in the lobby when the room was ready. He also helped us get a taxi. God bless him.
Stayed 1 night in May 2024

6/10 Okay

byungho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치는 진짜 너무 좋아요 그래서 문제인게 주말에는 4-5시까지 시끄럽게 노는게 다 들리고 방음도 좋지 않아서 밤귀 밝으신 분들은 잠을 못잘 거 같아요… 그거 외에는 방 화장실 둘 다 깨끗한 편이고 모든 곳 다 걸어다닐 수 있을정도로 위치는 완벽해요!
Stayed 2 nights in May 2024

10/10 Excellent

Timothy

Stayed 1 night in May 2024

10/10 Excellent

Yan Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy and central, good breakfast
Very central walkable to the palace & Plaza Mayor. Room is excellent except not enough clothes hangers. Buffet breakfast has a good variety of choices.
Stayed 2 nights in Apr 2024

6/10 Okay

Youn Seon

Stayed 3 nights in Apr 2024