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TOC Hostel and Suites Madrid

2.0 star property

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Photo gallery for TOC Hostel and Suites Madrid

Staircase
Lounge
Interior entrance
Soundproofing, free WiFi, bed sheets, wheelchair access
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Plaza Celenque 3-5, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪45 min drive‬

Room options

View all photos for Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

Soundproofing, free WiFi, bed sheets, wheelchair access

Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for 1 bed at mixed dormitory of 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 8 people, private bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for 1 Bed at mixed dormitory for 4 people with private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed at mixed dormitory for 4 people with private bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for 1 bed in shared dormitory for 4 people, exterior bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed in shared dormitory for 4 people, exterior bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for 1 Bed in dormitory for women, 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 8 people, private bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for 1 bed at mixed dormitory of 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 6 people, private bathroom

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

Soundproofing, free WiFi, bed sheets, wheelchair access

Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

  • Sleeps 8
  • 4 Single Bunk Beds

View all photos for 1 Bed in dormitory for women, 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 6 people, private bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for 1 Bed in shared dormitory for 6 people with exterior barthroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in shared dormitory for 6 people with exterior barthroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Triple Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

TOC Hostel and Suites Madrid

Hostel with a 24-hour front desk, a short walk to Puerta del Sol
A bar/lounge, a snack bar/deli and a microwave in a common area are available at this smoke-free hostel. WiFi in public areas is free. Other amenities include a fridge in a common area, concierge services and laundry facilities.
TOC Hostel and Suites Madrid offers 55 accommodations with air conditioning. Televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

TOC Hostel and Suites Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Puerta del Sol and 5 minutes on foot from Plaza Mayor
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a vending machine, and an arcade/games room are also featured at TOC Hostel and Suites Madrid.

This Madrid hostel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
On-site venue – bar. Happy hour is offered.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 25 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 11 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 per person
  • Airport shuttle fee: EUR 30 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
TOC Hostel and Suites Madrid offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

TOC Hostel Madrid
TOC Hostel
TOC Madrid
TOC Hostel Suites Madrid
TOC Hostel and Suites Madrid Madrid
TOC Hostel and Suites Madrid Hostel/Backpacker accommodation

TOC Hostel and Suites Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 452 out of 688 reviews
Rating 8 - Good. 174 out of 688 reviews
Rating 6 - Okay. 36 out of 688 reviews
Rating 4 - Poor. 18 out of 688 reviews
Rating 2 - Terrible. 8 out of 688 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian Thaddeus Anthony, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The whole area is walkable and numerous restaurants around the hostel. Pizza right beside the hostel. There’s a kitchen on one floor and Cafè style dining room. Automated coffee machine. Overall a good value.
Stayed 1 night in Dec 2024

10/10 Excellent

Ali, cleveland

Stayed 1 night in Nov 2024

6/10 Okay

Cristina

Liked: Cleanliness, property conditions & facilities
One thing I didn’t like, there is no air conditioning during all FALL/WINTER and they have it posted in the listing that they do have. Kind of a lie to customers. We were sweeting during 5 nights and if we opened the windows it was so noisy so thats not fair that we booked a hotel “with air” and they don’t have it. I asked for a partial refund or something and they denied. I suggest them to edit in the amenities and don’t offer air if you know you dont have!!! Be honest!
Stayed 4 nights in Nov 2024

10/10 Excellent

Frida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to stay! All around the corner
Stayed 1 night in Nov 2024

10/10 Excellent

Shaheen, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took a train from Barcelona to Madrid just for the weekend. As a solo traveler this worked out just fine. I stayed in one of the dorm rooms with 3 other strangers. I was initially nervous about this sort of arrangement but I had no issues. The first night was all females and the second night I had one other female and two males. All were nice and respectable. This isn’t a common arrangement in the US but it was like the first couple of days in college dorms. The bar was also a nice place to hang out and relax in the evenings as well. It was a super crowded weekend in Madrid which gave me a little anxiety so the hotel bar was an alternative and the bartender was friendly as well.
Stayed 2 nights in Nov 2024

10/10 Excellent

mery, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hostel to stay in. It has everything you need for a stay in Madrid. Very central to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Everything was near, the staff is very friendly. The family room was very clean and neat.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very convenient location with great staff Customer service 10/10. Definitely a place to stay on my next trip. Hoping to stay at other locations.
Stayed 2 nights in Nov 2024

4/10 Poor

Monica

Travelled with partner
Liked: Cleanliness
Area was so noise
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
In some rooms are very noisy because there are on the street side
Stayed 4 nights in Nov 2024

10/10 Excellent

YANFENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and convenient to visit. Very friendly and helpful staff. Breakfast is decent. Hopefully they can provide more information for tourist. For example, I almost missed the guard change on Wednesday.
Stayed 3 nights in Nov 2024

8/10 Good

franci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was out of service several times and I was in the six floor….
Stayed 5 nights in Nov 2024

8/10 Good

Maria, reno

Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second TOC hostel this week. It was incredible. Huge, spacious room and separate large bathroom. Gorgeous facilities. Not like a hostel at all!
Stayed 1 night in Oct 2024

2/10 Terrible

Muharrem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first experience staying in a shared hostel room with six people. One of the people was snoring the entire time, so I couldn’t sleep. The bathrooms were also horrible and not clean. I tried to change my room, but the lobby staff said there were no other rooms available. After this experience, I will probably never stay in a hostel with four or six people again. I also got sick after leaving the hostel. As I mentioned, it was not well-maintained, and the bathrooms were in poor condition.
Stayed 2 nights in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

DiDi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator for my heavy suitcase. Good bed. Good location to access many things & transportation. Lovely well-loved older building. Very welcoming
Stayed 4 nights in Oct 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 3 nights in Oct 2024

8/10 Good

Reynaldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was good and it is right on the center. Room was for 4 people and it was tight. The bathroom was for handicap and the water was all over the floor. We have to put towels to hold off the water from coming out of the bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 4 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Oct 2024

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona 2 Nights
Wonderful location. Clean rooms and loved the veranda.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien céntrico , limpio safe
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue más de lo que esperábamos muy bien
Stayed 2 nights in Aug 2024