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4.2 out of 5

"I was absolutely impressed with TOC in Barcelona, so I booked TOC in Madrid. It’s not the same. The showers are clean but the shower gel bottles were ... " More

By a verified traveller on Sun 09 Jun 2024

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1 Bed in dormitory for women, 6 people, private bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 8 Max

1 Bed in dormitory for women, 8 people, private bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

1 bed at mixed dormitory of 8 people, private bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 bed in shared dormitory for 4 people, exterior bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

TOC Hostel and Suites Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Puerta del Sol and 5 minutes on foot from Plaza Mayor
  • Airport shuttle service available for a fee

TOC Hostel and Suites Madrid ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for TOC Hostel and Suites Madrid

Everyone (4)
3 out of 5
I was absolutely impressed with TOC in Barcelona, so I booked TOC in Madrid. It’s not the same. The showers are clean but the shower gel bottles were always empty (I stayed 4 nights and I went to all cubicles, both men’s and ladies’ showers). The toilets were also always messy. The WIFI was basically not working, the staff said they have been working on it for some time. The kitchen and bar are standard. Locations and security are fanstastic, though.

Posted by on 9 Jun 2024

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Comment from Hotel Management

11 Jun 2024 by Front Desk

Thank you very much for your review! Your suggestions help us improve! We will consider it and we hope to see you again! TOC Madrid’s team

4 out of 5

Posted by on 12 Aug 2019

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4 out of 5
Good location with lots of restaurants nearby. Breakfast is reasonable.

Posted by on 30 Dec 2018

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5 out of 5
Super Lage genialer Aufenthalt

Posted by on 2 May 2023

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Comment from Hotel Management

10 May 2023 by Front Desk

Thank you so much for your review! We are extremely happy that you enjoyed your stay with us at TOC Hostel. We hope to see you again, TOC Madrid’s team

5 out of 5
Lage ausgezeichnet. Allerdings aufgrund der zentralen Lage nachts sehr laut von Strassenreinigung.

Posted by on 5 May 2019

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About the TOC Hostel and Suites Madrid

Location Plaza Celenque 3-5, Madrid, Madrid 28013

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a vending machine, and an arcade/games room are also featured at TOC Hostel and Suites Madrid. This Madrid hostel is smoke free.

  • 55 guestrooms or units
  • 6 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Madrid Principe Pio Station (2.1 km / 1.3 mi)
  • Metro station: Sol Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

TOC Hostel and Suites Madrid offers 55 accommodations with air conditioning. Televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Bathrooms are partially open
  • Television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.

On-site venue – bar. Happy hour is offered.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in.

TOC Hostel and Suites Madrid offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 30 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TOC Hostel Madrid
  • TOC Hostel
  • TOC Madrid
  • TOC Hostel Suites Madrid
  • TOC Hostel and Suites Madrid Madrid
  • TOC Hostel and Suites Madrid Hostel/Backpacker accommodation

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.