Hostel with a 24-hour front desk, a short walk to Puerta del Sol
A bar/lounge, a snack bar/deli and a microwave in a common area are available at this smoke-free hostel. WiFi in public areas is free. Other amenities include a fridge in a common area, concierge services and laundry facilities.
TOC Hostel and Suites Madrid offers 55 accommodations with air conditioning. Televisions come with digital channels.
Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
TOC Hostel and Suites Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
Free WiFi
Enjoy drinks at the bar/lounge
Buffet breakfast served daily for a fee
Services include a concierge, tour or ticket assistance and luggage storage
Guests have great things to say about the helpful staff and the location
Just a 3-minute walk from Puerta del Sol and 5 minutes on foot from Plaza Mayor
Airport shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a vending machine, and an arcade/games room are also featured at TOC Hostel and Suites Madrid.
This Madrid hostel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
On-site venue – bar. Happy hour is offered.
Languages
English, French, Italian, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour offsite parking (EUR 25 per day); discounts available
24-hour return airport shuttle on request for a surcharge
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 10 per person
A bar/lounge
Snack bar/deli
Family friendly
Arcade/game room
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Shared refrigerator
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessibility
More
6 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Partially-open bathroom
Shower
Towels provided
Entertainment
32-inch TV with digital channels
More
Air conditioning
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 10 per person
Airport shuttle fee: EUR 30 per vehicle (maximum occupancy 4)
Nearby parking fee: EUR 25 per day(656 ft away; open 24 hours)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
TOC Hostel and Suites Madrid offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
TOC Hostel Madrid
TOC Hostel
TOC Madrid
TOC Hostel Suites Madrid
TOC Hostel and Suites Madrid Madrid
TOC Hostel and Suites Madrid Hostel/Backpacker accommodation
TOC Hostel and Suites Madrid Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Un hotel perfecto teniendo en cuenta precio contra valor. Su personal es muy servicial, es la 3era vez que regreso a este mismo hotel y siempre me voy con muy buena opinión. Hacen lo posible por acomodarte antes y ayudarte con los taxis. La habitación es limpia, bien oscura para dormir, el aire acondicionado es un plus, funciona perfecto. El desayuno es variado y de buena calidad, sencillo pero sabroso. Te hacen la habitación todos los días si lo deseas. totalmente recomendado
Centrally located in the heart of Madrid and close to the ‘Puerta del Sol’ subway station. A 10min radius to most bars, historic sites, and shopping. 4 person shared room was manageable with the already ambient noise from the streets as expected. Staff very attentive. The Bar & lounge areas were a big plus to relax. Also the world-class Breakfast; not to be missed. Back again soon.
The person in charge of the front desk was very helpful and very nice. He helped me with everything I needed. Only think I would change is the showers. little privacy with the way it's set up
Great place in a great location! The staff is phenomenal! So helpful and knowledgeable! Clean, safe, well appointed place to stay for a great price! Highly recommend
I was absolutely impressed with TOC in Barcelona, so I booked TOC in Madrid. It’s not the same. The showers are clean but the shower gel bottles were always empty (I stayed 4 nights and I went to all cubicles, both men’s and ladies’ showers). The toilets were also always messy. The WIFI was basically not working, the staff said they have been working on it for some time. The kitchen and bar are standard. Locations and security are fanstastic, though.
The person at the customer service when we checked in. He checked us early probably knowing that we were very tired and sleepy after a long flight. Most of all he personally came to inform us in the lobby when the room was ready. He also helped us get a taxi. God bless him.
Very central walkable to the palace & Plaza Mayor. Room is excellent except not enough clothes hangers. Buffet breakfast has a good variety of choices.