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URSO Hotel & Spa

5.0 star property
VIP Access

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Photo gallery for URSO Hotel & Spa

Junior Suite, Terrace | City view
Spanish cuisine
Interior entrance
Bar (on property)
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Parking available
  • Bar
  • Gym

Explore the area

Map
Mejía Lequerica 8, Madrid, Madrid, 28004
  • Gran Via
    ‪11 min walk‬
  • Puerta del Sol
    ‪16 min walk‬
  • Plaza Mayor
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room

Double Room | Premium bedding, minibar, in-room safe, desk

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Garden View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Double or Twin Room, Garden View

Premium bedding, minibar, in-room safe, desk

Junior Double or Twin Room, Garden View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | City view

Junior Suite, Terrace

  • 42.0 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Terrace

Suite, Terrace | Terrace/patio

Suite, Terrace

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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  • Restaurant
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4.7 out of 5, Exceptional, (889)
The price is €459
for 1 room
includes taxes & fees
24 Mar - 25 Mar
The Principal Madrid, Small Luxury Hotels

About this property

URSO Hotel & Spa

Luxury hotel with full-service spa and 24-hour health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a snack bar/deli are on-site.
URSO Hotel & Spa offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-cm flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Guests under 14 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at URSO Hotel & Spa. During your stay, you're just a quick walk from Paseo de la Castellana. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy Spanish cuisine while dining at Casa Felisa
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body scrubs, aromatherapy or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Gran Via and Paseo de la Castellana
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
URSO Hotel & Spa offers its guests a full-service spa, an indoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 1884 square feet (175 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury URSO Hotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This Mediterranean Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Casa Felisa – This restaurant specialises in Spanish cuisine.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 30.80 per day)
  • Valet parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 38.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Felisa

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (1,884 square foot of space)
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 105.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 38.5 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self-parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105.0 per night
  • Spa fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
URSO Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

URSO Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 355 out of 454 reviews
Rating 8 - Good. 81 out of 454 reviews
Rating 6 - Okay. 13 out of 454 reviews
Rating 4 - Poor. 1 out of 454 reviews
Rating 2 - Terrible. 4 out of 454 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel with friendly staff. First class all the way around
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge, Miami beach

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Stayed 2 nights in Aug 2024

10/10 Excellent

Khalifa, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Olgena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, staff, room. 10/10 recommend
Stayed 5 nights in Jul 2024

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

Simon M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

LOICK

Stayed 4 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Rayah, Beirut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful and we had a nice room everything was great
Stayed 4 nights in May 2024

10/10 Excellent

miguel r

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Beautiful property, well maintained and great service.
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Home in Madrid
My favorite place in Madrid. Excellent location, beautiful building and rooms in addition to Oustanding service, make it a five star experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sabine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Manuel Alejandro Arias

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
Stayed 4 nights in Mar 2024

10/10 Excellent

Wallace

Stayed 2 nights in Mar 2024

10/10 Excellent

Wendy, Edgewater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
Stayed 2 nights in Feb 2024

10/10 Excellent

burton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great !
Stayed 1 night in Feb 2024

10/10 Excellent

JEAN-CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden 5 star gem in Madrid in the middle of one of the safest and most popular neighborhoods in the city.
Stayed 13 nights in Feb 2024

10/10 Excellent

Rotem

Stayed 2 nights in Feb 2024

10/10 Excellent

burton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed!
Stayed 1 night in Feb 2024

10/10 Excellent

Christy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in the middle of Madrid
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
Stayed 4 nights in Jan 2024

10/10 Excellent

Zdravko

Stayed 4 nights in Jan 2024