3 Sep 2019 by ROOMS DIVISION MANAGER
HELLO FROM MAHDIA, SORRY BUT THIS RESERVATION WAS THROUGHT NECKERMANN AND NOT EXPEDIA. NECKERMANN GUEST MUST HAVE EUROPEEN IDENTITY AS PER CONTRAT. BEST REGRDS
19 Sep 2017 by reclamation
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
5 Sep 2017 by lti mahdia beach
Nous sommes désolés que vou n'ayez pas trouvé satisfaction. Nous faisons de notre mieux pour résoudre le problème que vs avez rencontré. Nous vous remercions de nous en avoir fait part
19 Sep 2017 by v
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Mahdia beach & aquapark, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Mediterranean hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mahdia hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free long-term parking , Free self parking
Mahdia beach & aquapark offers 420 accommodations with minibars and a safe. Rooms open to furnished balconies. This Mahdia hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Restaurant Sofra – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner.
Restaurant La Cascatta – This poolside theme restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Restaurant La Tienda – This beach theme restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Point bar – This beachfront bar specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Pool Bar – This cocktail bar is located by the pool. Open daily.
Room service (during limited hours) is available.
A private beach and a complimentary water park are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.