Uno Hotel Thames

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Uno Hotel Thames

Front of property – evening/night
Exterior
Double Room, River View | 1 bedroom, desk, iron/ironing board, free WiFi
Interior entrance
Breakfast area

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Ray Mead Road, Maidenhead, England, SL68NR
  • Thames Path
    1 min walk
  • Maidenhead Railway Bridge (Maidenhead Viaduct)
    9 min walk
  • Bray Marina
    9 min drive
  • London (LHR-Heathrow)
    24 min drive

Room options

Double Room

  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Executive Double Room, River View

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

Uno Hotel Thames

Riverfront hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning.
Uno Hotel Thames offers 35 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Maidenhead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Uno Hotel Thames. During your stay, you're just a quick walk from Thames River. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at The Trevi Italian Restaur
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Thames River and 11 minutes by car from Windsor Castle
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and concierge services are also featured at Uno Hotel Thames. Limited free parking is available on a first-come, first-served basis.

This 3-star Maidenhead hotel is smoke free.

The Trevi Italian Restaur – This restaurant specialises in Italian cuisine and serves lunch and dinner.
The River Bar – This bar only serves light fare.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The River Bar
  • The Trevi Italian Restaur

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • No lift
  • Raised toilet seat

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 25 November 2024 to 5 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Thames
Thames Hotel
Thames Hotel Maidenhead
Thames Maidenhead
The Thames Hotel
Uno Hotel Thames Hotel
Uno Hotel Thames Maidenhead
Uno Hotel Thames Hotel Maidenhead

Uno Hotel Thames Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 198 out of 845 reviews" "
Rating 8 - Good. 342 out of 845 reviews" "
Rating 6 - Okay. 182 out of 845 reviews" "
Rating 4 - Poor. 80 out of 845 reviews" "
Rating 2 - Terrible. 43 out of 845 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely experience,
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, convenient, smart place and very good staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I have breakfast a lady who is Shweta was talking care of my breakfast.She was very friendly and kind. I appreciate it. Thank you
Stayed 1 night in Aug 2024

6/10 Okay

colin

Liked: Cleanliness, staff & service
convenient
Stayed 3 nights in Aug 2024

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, staff & service
Decent hotel, good for one night.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
We stayed 2 nights in a pleasant, clean room. The staff were very helpful. The area opposite the river thames was beautiful with nice walks
Stayed 2 nights in Aug 2024

8/10 Good

Robin

Travelled with group
We used this for a 2 night stay, the hotel is a little faded but has started a refurbishment programme. The staff were all very friendly and helpful, and the bar meals we had were good. The location is good and we could walk along the Thames from the hotel. The hotel was clean and good value.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Darren
Very easy to check in, nice and clean , lovely location. Good bar and patio area
Stayed 2 nights in Jul 2024

4/10 Poor

monica

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs renovating as the rooms are dated with wallpaper peeling off, holes etc..the level of cleanliness is poor. No lifts and no help to carry cases to rooms. Staff are friendly and location is lovely. If the hotel was modernised it would be a lovely place to stay for sure
Stayed 1 night in Jul 2024

8/10 Good

Donna

Travelled with partner
Liked: Staff & service
I liked the location and the river. The staff I met were very polite friendly and helpful. I just think some things are tired looking and need updating, but in saying that I would definitely stay again 😁
Stayed 1 night in Jul 2024

4/10 Poor

Ken

Stayed 1 night in Jul 2024

4/10 Poor

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were attentive and helpful beautiful view over river. Fairly priced alcohol. Good price for what you pay. NOW. I believe there’s new ownership. The place needs lick of paint I thought the limited food menu was a bit pricey. Single room needs new carpet and bed but did the job. Seating outside was shabby and falling apart. If they are new owners I wish them well in bringing this hotel up to scratch
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvie

Stayed 1 night in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A favorite when visiting Maidenhead
My wife & I have stayed at the Uno Thames on several occasions over the past 5 or 6 years because of its location near to my brother in law. It has some lovely views over the river and makesxa great base for exploring the surrounding area. On every occasion the hotel has suited our needs and the staff are always helpful. On this particular occasion the restaurant was closed for refurbishment but evening meals were still being served in the bar/lounge. The meals are excellent.
Stayed 4 nights in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Excellent greeting by Receptionist. Dealt with all requests very efficiently.
Stayed 1 night in Jul 2024

8/10 Good

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Stayed 3 nights in Jul 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Very clean, staff friendly and helpful, next to the Thames - great view. We didn’t use the bar and restaurant but looked ok, easy free parking. The hotel is a bit dated and tired and does not have a lift. Great price.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

shazia

Stayed 5 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, peaceful, safe, convenient and pleasant environment with welcoming and friendly staff
Stayed 3 nights in Jul 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service
The staff were lovely, the place was clean. Just needs a bit of updating. Would stay again
Stayed 1 night in Jul 2024

4/10 Poor

Jackie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We liked the position of the hotel right by the Thames and near the Promenade for the Windsor boat trip we had booked, also near Jenner's Cafe for a great breakfast. The hotel says continental breakfast available but that's a pack of lies as NO breakfast is available. We were expecting an Executive River View Balcony room but ended up in a side view river view room with no balcony.Also we were looking forward to the Italian restaurant advertised but this had closed down due to new owners, and the only menu available was a limited one which could only be eaten on small tables in the noisy, busy bar with smoke from cigarettes drifting in through the doors open to the terrace. So on both our nights there we had to grab a sandwich from the nearby garage as we have limited mobility and unable to venture out to find somewhere else to eat. One of the reasons we booked was for the Italian Restaurant and either Expedia or the hotel should have informed us that it was closed!! So with no breakfast and no dinner and no balcony room we were very disappointed as we had been looking forward to this weekend away for a nice break as I am 73 and my wife is 68 and we don't get much chance to get away. The staff were very polite and helpful, especially Lilly on Reception and she was very apologetic about the things that were lacking, but unfortunately it couldn't change our disappointment.
Stayed 2 nights in Jul 2024