Riverfront hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning.
Uno Hotel Thames offers 35 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.
This Maidenhead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Uno Hotel Thames. During your stay, you're just a quick walk from Thames River. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Enjoy Italian cuisine while dining at The Trevi Italian Restaur
Services include dry cleaning/laundry, a concierge and luggage storage
Steps from Thames River and 11 minutes by car from Windsor Castle
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and concierge services are also featured at Uno Hotel Thames. Limited free parking is available on a first-come, first-served basis.
This 3-star Maidenhead hotel is smoke free.
The Trevi Italian Restaur – This restaurant specialises in Italian cuisine and serves lunch and dinner.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Handrails in stairways
Low-height counter and sink
No lift
Raised toilet seat
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
20-inch TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
More
Connecting rooms available
Desk
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cots (infant beds) are available for GBP 15.0 per stay.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Crib (infant bed) fee: GBP 15.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Hotel Thames
Thames Hotel
Thames Hotel Maidenhead
Thames Maidenhead
The Thames Hotel
Uno Hotel Thames Hotel
Uno Hotel Thames Maidenhead
Uno Hotel Thames Hotel Maidenhead
Uno Hotel Thames Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This property shouldn't be open. It's a building site. The communal areas are dirty, half of it is closed, the other half should be. It's freezing cold, the staff have no idea and the manager is a liberty taker. DO NOT STAY HERE. We found another hotel to stay in (The Thames Riviera Hotel just down the road - so much nicer) and I am now fighting to get my money refunded for the Uno Thames Hotel. Shocking.
On arrival of the hotel we noticed the restaurant was closed for renovation, only to then find out the entire 1st floor was also under renovation.
We stayed in a suite 209/211. The room we stayed in has wallpaper peeling off the walls, carpet was dirty, bathroom has black mould on the tiles all around the shower and the shower curtain was stained and disgusting. A toilet bush was leaning up againt the wall with no cover.
Renovation work was on going until 8.30pm, which kept my 5 year old away. We were then woken at 6am by people talking above the room. I understand the building was built in the late 1800s but the siund was as though someone was shouting outside the door. The hotel smelt like a mix of building dust and curry.
The two member of staff i spoke to were polite, bedding was clean and the carpark being included in the price are the only positives from this stay over.
Photos show the state of the room.
We stayed here for a wedding for 2 nights unfortunately we were charged a 2nd time for our stay for 2 rooms / 2 nights and as we could not connect to the WIFI at first we had no choice but to pay but after a short while we demanded a refund after showing proof of payment in the APP. We were also told there was a flood on the first floor which meant that the communal areas were covered in building dust / debris on the carpets. After reviewing previous reviews it seems they're having upgrade works done and not a first floor leak! The restaurant was not open for business and the breakfast was served in the bar and was as basic as it gets however the cheese and ham was not covered in anyway to prevent cross contamination. We spoke to a helpful young lady called Lily who was happy to help with our queries. On checking out part of our party in a 2nd room were told to pay an additional £25 and felt very anxious as they couldn't leave as the booking was in my name. No explanation was given for the charge which after several minutes was all of a sudden dismissed. The double rooms are tiny, beds way too soft,shower is a trickle at best and a sewer smell in the bathroom. Although we thought it was good value for money at the time we wouldnt stay again for free.
Verified traveller
Stayed 2 nights in Oct 2024
8/10 Good
Kelly
Business traveller
19 Oct 2024
Liked: Staff & service
I stayed for a week on business. The room was clean and the bed was comfortable. Decor and fixtures are dated however, the hotel is currently being refurbished and hopefully these will be improved. The noise from other guest rooms were an issue but if you're looking for a cheap and cheerful hotel you can't really go wrong. Parking was also free with plenty of available spaces
Kelly
Stayed 4 nights in Oct 2024
6/10 Okay
Verified traveller
15 Oct 2024
Liked: Staff & service
Disliked: Property conditions & facilities
An aging building looking a little sad and neglected
Bed was comfortable enough but the furnishings quite basic.
They are undergoing major renovations in the hotel. This was not mentioned on the website. The hotel was dirty from the on going construction & the noise was very evident from our room. Construction continued into the evenings as well. I would not recommend this hotel.
Rodney
Stayed 3 nights in Oct 2024
6/10 Okay
Caroline
Travelled with partner
1 Oct 2024
Disliked: Property conditions & facilities
This hotel is greatly in need of renovation. It feels old and in some areas looks shabby. New owners no doubt intend to transform it. The location is beautiful. Literally across the road is the river at Maidenhead Riverside. It has its own car park and 3 mins drive or 15 mins walk to Boulters Lock restaurant which is well worth a visit.
On arrival at the hotel we could hear loud banging. It turned out to be a room renovation taking place so it wasn’t exactly relaxing. This continued until around 5pm. The room we were assigned had a terrible smell, like a rat had died in there. We were given another room which was better. However, the extractor fan in the bathroom didn’t work, the curtains were hanging off the rail, and the light in the bathroom kept flashing on and off. The room definitely needed updating. The carpet seemed quite dirty; I didn’t even like walking on it. The bed was falling apart. Definitely wouldn’t recommend and wouldn’t stay there again. The staff were friendly and helpful, and we were given a complimentary continental breakfast due to the issues we had experienced.
Lisa
Stayed 1 night in Sep 2024
6/10 Okay
BLAIR
Travelled with family
22 Sept 2024
Liked: Amenities
Disliked: Property conditions & facilities
The hotel looks nice from outside, on closer inspection does reveals some tired exterior (like others I suppose). Entrance lobby is nice enough & clean & Receptionist was cheery & friendly. I had a twin room & staying for one night, as here for the weekend & just looking for a nice comfortable sleep (which I got). Firstly I should say that this met my purpose. Not too expensive but for the money I have stayed in better. Corridors, room doors & room itself was dated & could do with a refresh/upgrade but generally was clean. Part of curtains hanging off track. Carpets in hotel seemed to have some threadbare bits at tread edges. I did notice some other rooms were having work done so maybe that is happening over time - although was a bit noisy (thin walls) & another guest did complain after 5pm that work was still going on but wasn't for too much longer. Shower not the most powerful but hot enough. Refreshments & toiletries provided & clean towels. Beds comfy enough & were clean, decent mattress. Pillows a little thin for my liking. No air conditioning but we did have a fan provided & it wasn't too noisy. Surrounding area seemed nice enough (next to the Thames). View from room wasn't great but that wasn't what I was there for. Decent enough TV but live channels for some reason didn't work (except ITV ones)...free wifi so was able to use the SMART features to get some TV.
All in all it was a decent enough stay & I'd possibly stay again if it got that refresh it needs.
Great location right next to the river Thames. The hotel is easy to find with good sized car park at the back. Well connected to main roads into/out of London and close to Heathrow airport. The access to the Thames path is right outside the hotel so good place to visit if you like walking along the riverbank.
Verified traveller
Stayed 1 night in Sep 2024
8/10 Good
James
Business traveller
19 Sept 2024
Liked: Cleanliness, staff & service
Fab location next to the river Thames. Really convenient as its well connected to main roads and routes near London, M25 and Heathrow airport.
Booked a very basic room as was at an event nearby and just needed a bed for the night. Room was very basic and dated - curtains were hanging off the rail etc. but it was very clean in the room and bathroom. The big plus was the amazing view of the River Thames so I may well book again if I'm in that area but don't expect frills! And the road was quiet during the night.
Sarah
Stayed 1 night in Sep 2024
8/10 Good
Sheila
Travelled with family
15 Sept 2024
Liked: Staff & service
Adequate
The Hotel did not give a good first impression reception was dim it is obviously in need of improvement but the room was clean and the staff were pleasant.The taps in the bathroom were very hard to turn on and there was no soap although there was shower gel and shampoo.The room was serviced OK and the apple along with biscuits was a nice touch.In a perfect position by the Thames.
This property is in need of refurbishing but is comfortable otherwise. The staff, particularly Shweta, are very helpful. Parking is excellent. Beds are comfortable. Short walk to Maidenhead shops.