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Hallmark Crown Hotel

4.0 star property

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Photo gallery for Hallmark Crown Hotel

Lobby
Concierge desk
Superior Triple Room | Down duvets, minibar, in-room safe, individually decorated
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

Map
170 Jalan Parameswara, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪7 min walk‬
  • Hatten Square
    ‪9 min walk‬
  • A Famosa
    ‪10 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪17 min drive‬

Room options

View all photos for Premier Suite (Executive)

Premier Suite (Executive) | Down duvets, minibar, in-room safe, individually decorated

Premier Suite (Executive)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Down duvets, minibar, in-room safe, individually decorated

Standard Twin Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (No View)

Standard Double Room (No View) | Down duvets, minibar, in-room safe, individually decorated

Standard Double Room (No View)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Down duvets, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 28.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Hollywood Room

Deluxe Hollywood Room | Down duvets, minibar, in-room safe, individually decorated

Deluxe Hollywood Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Down duvets, minibar, in-room safe, individually decorated

Superior Triple Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

Family Suite | Down duvets, minibar, in-room safe, individually decorated

Family Suite

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Triple Room

Down duvets, minibar, in-room safe, individually decorated

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (No View)

Down duvets, minibar, in-room safe, individually decorated

Standard Double Room (No View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Down duvets, minibar, in-room safe, individually decorated

Family Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Executive Room

Shower, rainfall showerhead, designer toiletries, hair dryer

Premier Executive Room

  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Hollywood Room

Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe Hollywood Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Hallmark Crown Hotel

Hotel with free parking, a short walk to Dataran Pahlawan Melaka Megamall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a conference centre and a coffee shop/cafe are on-site.
Hallmark Crown Hotel offers 156 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.

Children aged under 3 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hallmark Crown Hotel, you're just a quick walk from Dataran Pahlawan Melaka Megamall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 7 minutes by foot from Dataran Pahlawan Melaka Megamall and a 3-minute drive from Jonker Street Night Market
  • Airport, local-area and shopping centre shuttle service available for a fee
Hallmark Crown Hotel offers its guests a kids' pool, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 344 square feet (32 square metres) and includes a conference centre. A rooftop terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hallmark Crown Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4-star Malacca City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Hallmark Crown Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (344 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hallmark Crown Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 20 for adults and from MYR 15 for children
  • Airport shuttle fee: MYR 760 per vehicle (return)
  • Airport shuttle fee per child: MYR 760 (return), (up to 12 years old)
  • Late check-out fee: MYR 50 (subject to availability)
  • Rollaway bed fee: MYR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Hallmark Crown Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hallmark Crown Hotel
Hallmark Crown Hotel Malacca
Hallmark Crown Malacca
Hotel Hallmark Crown
Hallmark Crown Hotel Hotel
Hallmark Crown Hotel Malacca City
Hallmark Crown Hotel Hotel Malacca City

Hallmark Crown Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 258 reviews
Rating 8 - Good. 93 out of 258 reviews
Rating 6 - Okay. 87 out of 258 reviews
Rating 4 - Poor. 20 out of 258 reviews
Rating 2 - Terrible. 12 out of 258 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

PUSHKAR

Very dirty.
Stayed 2 nights in Aug 2024

8/10 Good

samantha

Travelled with family
Liked: Staff & service
A very straightforward hotel. No frills. Simple rooms but with lovely new bathroom and rainforest shower. Despite simplicity it supplied everything, very good value for money, only $5/6 to Jonkers walk in a Grab taxi. Really nice music in foyer and by pool. Pool wasn’t amazing but it was quiet - I had it all to myself so 👍 Bed was comfy.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Good and clean
For deluxe room for two people should have two bedside cabinets not just one to share.
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all. The room was very spacious and thoughtfully allocated although I would suggest upgrading the television to a smart tv for an executive room such as this. That was the most comfortable bed I’ve slept on in a long time for my back and neck issues. I was however very disappointed with the roof top. Namely because there’s a lot of open unused space that could be utilized as green space with plants and small trees to really liven up the vibe. The pool is outdated. I feel like they are missing an opportunity for a shared recreation area up there. It’s also kind of annoying to not be able to take the elevator all the way there. The view from the roof is beautiful at night though.. granted I found it strange that they offer for sale lovely hotel branded ashtrays yet none of them are at the tables and chairs on the roof to add an element of synergistic class. The surrounded neighborhood has several run down buildings listed for sale. It’s curious to me that whoever owns the hotel hasn’t purchased and facelifted them.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Parking ok, but nothing much to recommend it
Tired and old renovation, no frills place to sleep. The room safe was not working, but they replaced it within half an hour.
Stayed 1 night in Feb 2023

8/10 Good

Kin Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went as a family with 4 children, so their room with 3 beds was very suitable. My kids were happy to jump around. The unit we got came with a big bathroom which also included a bathtub, which was another plus. The only thing that was abit unusual was that they asked for money when i asked to get a second key card, which I thought was strange. Next door of the hotel was a nice seafood restaurant. Reasonably priced and the food was very fresh
Stayed 2 nights in Oct 2022

10/10 Excellent

Lam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

shahrul

Stayed 3 nights in May 2022

2/10 Terrible

Steven

Stayed 1 night in May 2022

8/10 Good

LAI

Stayed 1 night in Mar 2022

8/10 Good

Md Johari

Stayed 1 night in Feb 2022

8/10 Good

Mathew M

Stayed 1 night in Feb 2022

6/10 Okay

Lloyd

Liked: Cleanliness, room comfort
Swimming pool not in use but no notice on website
Stayed 1 night in Jan 2022

10/10 Excellent

Nurakmal Nadhirah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

kwok yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

6/10 Okay

Mun

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

LAI KOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Riad, Kuala lumpur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth if promotion price The breakfast was weird. You have to tell them the night before what time you will wake up and what you want to eat
Stayed 1 night in Sep 2020

6/10 Okay

Nurfazlun

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bilik ada bauu kepam
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed in room 2515 (5th floor). Love my room. Definitely worth the price. Spacious bed, clean room and big toilet. Swimming pool is closed currently due to RMCO. Many parking available. Safe and easy. Will definitely come back again. Thank you
Stayed 1 night in Aug 2020

8/10 Good

Norlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Nor azizan

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
PKP holiday
Check in process was very unpleasant. I have stand in line for nearly 1 hour before my turn. Overall, room cleanliness needs to be improved. Anyway, good night sleep/rest as the room was sound proof. Hardly hear anything from outside even though hotel is located next to busy road.
Stayed 1 night in Jul 2020

6/10 Okay

Shi Mei

Liked: Cleanliness, staff & service, room comfort
Worth the price paid
It was a good stay. The room and service is definitely worth the price paid. However, the actual room might not be as spacious and comfortable as the picture which might led to a higher expectation to the room.
Stayed 1 night in Jun 2020

8/10 Good

mohd hafidh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Needs a Lot of Improvement on Services and Food
hotel location not so convenient and near the jonker street: staff not warm and accomodating: room facilities is very good: carpet flooring is too old and makes the room not so clean: breakfast buffet is very bad.
Stayed 1 night in Jan 2020