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Hatten Hotel Melaka

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hatten Hotel Melaka

Exterior
Outdoor pool, pool loungers
Minibar, in-room safe, desk, iron/ironing board
Daily buffet breakfast (MYR 50 per person)
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Parking available

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Hatten Square
    1 min walk
  • Nasi Lemak Balut
    7 min walk
  • Melaka Sentral
    9 min drive
  • Malacca Intl. Airport (MKZ)
    20 min drive

Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5
  • 2 Single Bunk Beds and 1 Single Bed

Similar properties

Exterior

Doubletree by Hilton Melaka

Pool
Kids pool
Parking included
Restaurant
4.4 out of 5, Excellent, (828)
The price is €97
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Doubletree by Hilton Melaka

About this property

Hatten Hotel Melaka

Luxury Malacca City hotel connected to a shopping centre, steps from Hatten Square
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hatten Hotel Melaka's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Dataran Pahlawan Melaka Megamall. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Hatten Square and Dataran Pahlawan Melaka Megamall
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square metres) and includes conference space. A children's pool, a fitness centre, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Chatterz – This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge – This rooftop bar only serves light fare.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost and GrabPay
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 368 out of 1005 reviews" "
Rating 8 - Good. 350 out of 1005 reviews" "
Rating 6 - Okay. 162 out of 1005 reviews" "
Rating 4 - Poor. 84 out of 1005 reviews" "
Rating 2 - Terrible. 41 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

ElainePL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Hatten Hotel Melaka and had an overall pleasant experience. One of the best aspects of this hotel is its prime location—it is situated near numerous shopping areas and eateries and just a short stroll away from the bustling Jonker Street, making it an ideal base for exploring the city. The front desk staff were friendly and efficient during check-in, they were very accommodating and made the check-in process smooth. The room itself was clean and well-maintained, which was appreciated. However, I did notice the pillowcases were a bit dirty. Thankfully, the room service team was prompt and addressed the issue right away. Overall, my experience at this hotel was positive. The convenient location and helpful staff make it a solid choice for visitors in Melaka. I would recommend this hotel for its value and service.
Stayed 2 nights in Sep 2024

8/10 Good

Kian Sin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location was ok, bed frame was quite dirty with alot of stains on it
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay. For business or pleasure. Stayed for 4 nights here and enjoyed it. Big pool. Walk to all the nice spots you'd want to see. Will be coming here again.
Stayed 3 nights in Sep 2024

8/10 Good

YeeVonne, Melaka Tengah

Liked: Amenities, property conditions & facilities
Na
Stayed 1 night in Sep 2024

10/10 Excellent

Teo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice of location. Take Junior suite room very bigger, can be stay 3 adult.
Stayed 1 night in Sep 2024

8/10 Good

WEI KEONG GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower cubicle leaks a lot of shower water into the bathroom. Poor maintenance.
Stayed 4 nights in Sep 2024

6/10 Okay

Soo Cheong

Travelled with partner
Overall rating is below average due to hotel arrangement, maintenance matters and follow up action. 😐
Stayed 3 nights in Sep 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joey

Stayed 2 nights in Aug 2024

10/10 Excellent

Saraspathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the security officers Mr Fitri and Mr Reina, are more than professional!! They were very empathetic and understanding even though I caused them a lot of unnecessary trouble
Stayed 4 nights in Aug 2024

6/10 Okay

Anand

Disliked: Property conditions & facilities
Property is old and our toilet was leaking
Stayed 2 nights in Sep 2024

8/10 Good

Didier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

NG

Liked: Cleanliness, staff & service, property conditions & facilities
6 mins walk to Jonker Street and many nice food around the hotel area. Excellence service from the check-in staff. Will come back again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zheng Long

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite big and spacious. The only thing I didn’t like is the shower area to turn on the water is very confusing and it came off very easily
Stayed 1 night in Aug 2024

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast spread
Stayed 2 nights in Aug 2024

10/10 Excellent

Azlin

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all is good but special compliment to the hotel chef😍. The food is so delicious 👍⭐⭐⭐⭐⭐
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location, but housekeeping needs improving
Hatten has never disappoint on the location with the surrounding attractions and their front counter customer service, and was always the place to stay at whenever my family visits Malacca, and we have stayed here more than 6 times in the past 3 years for multiple nights. However this time, the housekeeping was found severely lacking as we did not get any housekeeping done at all. For the 3 nights that we stayed, no housekeeping came by the first and second night, and on the third night they only came at 6.30pm when we were already resting in our rooms, and it made no sense to go out just to allow them to clean up and make the bed since we were already done for the day. Extremely disappointed with this part of the stay.
Stayed 3 nights in Aug 2024

8/10 Good

Hee Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Soo Long

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Anna Novita Elvira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Aug 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Yit Perng

Liked: Staff & service
Disappointed
Lounge is nice, staffs are very friendly and polite. Poor housekeeing and maintenance. Pillow cases are not fresh smelling, towels are stained and not fresh smelling. Sockets are loose and overaĺl room require refurbishment as very old and worn out looking. Disappointed for a 5 star hotel.
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment, hotel concierge will always open the door for you.
Stayed 2 nights in Jul 2024