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Heeren Straits Hotel

3.0 star property

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Photo gallery for Heeren Straits Hotel

Villa 8M (100m from hotel) | Shared kitchen facilities | Mini-fridge
Deluxe Room | Premium bedding, in-room safe, laptop workspace, rollaway beds
Grand Deluxe Room | Premium bedding, in-room safe, laptop workspace, rollaway beds
Interior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
155 Jalan Tun Tan Cheng Lock, Malacca City, 75200
  • Jonker Street Night Market
    ‪1 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪13 min walk‬
  • Mahkota Parade Shopping Mall
    ‪16 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪16 min drive‬

Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa 8M (100m from hotel)

Villa 8M (100m from hotel) | Premium bedding, in-room safe, laptop workspace, rollaway beds

Villa 8M (100m from hotel)

  • City view
  • Sleeps 8
  • 3 King Beds and 1 Single Bunk Bed

View all photos for Silk Suite

Silk Suite | View from room

Silk Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Super Deluxe Room

Super Deluxe Room | Premium bedding, in-room safe, laptop workspace, rollaway beds

Super Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room (No Window)

Junior Room (No Window) | Premium bedding, in-room safe, laptop workspace, rollaway beds

Junior Room (No Window)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | Premium bedding, in-room safe, laptop workspace, rollaway beds

Grand Deluxe Room

  • 42 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Vista Room

Vista Room | Premium bedding, in-room safe, laptop workspace, rollaway beds

Vista Room

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Silk Room

Premium bedding, in-room safe, laptop workspace, rollaway beds

Silk Room

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room

Premium bedding, in-room safe, laptop workspace, rollaway beds

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room(Super)

Premium bedding, in-room safe, laptop workspace, rollaway beds

Deluxe Room(Super)

  • Sleeps 4
  • 2 King Beds

View all photos for Grand Deluxe Room

Premium bedding, in-room safe, laptop workspace, rollaway beds

Grand Deluxe Room

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, laptop workspace, rollaway beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room with No Window

Premium bedding, in-room safe, laptop workspace, rollaway beds

Junior Room with No Window

  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room with Vista

Premium bedding, in-room safe, laptop workspace, rollaway beds

Guest Room with Vista

  • Sleeps 2
  • 1 King Bed

Villa 8M (100M from Hotel)

  • Sleeps 8
  • 1 Single Bunk Bed and 3 Queen Beds

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About this property

Heeren Straits Hotel

Family-friendly hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Heeren Straits Hotel offers 10 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Heeren Straits Hotel, you're just a quick walk from Jonker Street Night Market. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Heeren Straits, a café that serves international cuisine
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Steps from Jonker Street Night Market and 13 minutes on foot from Dataran Pahlawan Melaka Megamall
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A fitness centre, a library, and an arcade/games room are also featured at the family-friendly Heeren Straits Hotel. Limited free parking is available on a first-come, first-served basis. A complete renovation of Heeren Straits Hotel was completed in March 2016.

This 3-star Malacca City hotel is smoke free.

Heeren Straits – This café specialises in international cuisine and only serves breakfast.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Heeren Straits

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heeren Straits Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Heeren Hotel Melaka
Heeren House Hotel Melaka
Heeren Straits Hotel Melaka
Heeren Straits Melaka
Heeren Straits
Heeren Straits Hotel Hotel
Heeren Straits Hotel Malacca City
Heeren Straits Hotel Hotel Malacca City

Heeren Straits Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 81 reviews
Rating 8 - Good. 31 out of 81 reviews
Rating 6 - Okay. 3 out of 81 reviews
Rating 4 - Poor. 0 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review and feedback is specific to the special villa suite The advertisement of the room being 100M from the hotel is a bit misleading. The villa is an entirely different address, offsite from the hotel and in a residential area. Access to the villa through the hotel back gate. The unit is more an AirBnb not not really a hotel room. The house is nice and spacious, but not readily accessible to Jalan Tun Tan Cheng Lock. Most visitors would assume that the facilities are located near the advertised street address, where it's easily manageable to reach the main attractions.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend for family. Amaze by the spaciousness room.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall not a bad experience. However not suitable for old folks or small kids due to the narrow staircase.
Stayed 2 nights in Mar 2024

8/10 Good

Niina

Stayed 1 night in Sep 2023

10/10 Excellent

Sung Beng

Stayed 1 night in Dec 2022

2/10 Terrible

Goh

Stayed 1 night in Sep 2022

10/10 Excellent

Tang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like: cleanliness, the Superior King room can accommodate for 4 pax. It's a great idea for family with kids but might not be good for elderly since the bedroom is at the upstairs. The design gives the feeling of relax, comfort.. I don't like: the ground floor is quiet and should make the atmosphere more lively. However the main hotel "Heeren Palm Suite" at the opposite is a good one... it's a good experience staying in a Baba-Nyonya hotel in Melaka! What do you think having a cup of coffee in a Baba-Nyonya hotel?
Stayed 1 night in Sep 2022

10/10 Excellent

Janey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and well kept. Beautiful building/rooms with a mix of old charm and modern touch. Lovely staff.
Stayed 2 nights in Aug 2022

10/10 Excellent

Chrisleen Lee

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay and great customer service
One of our favourite stays in Malacca. The service staff are excellent and go all the way to help. However, they had to shuttle between Heereen Palm Suites and Heereen Straits Hotel. Breakfast was a decent spread of local food and we loved the handmade epok epok with lots of fillings (and feelings). Great location but a nightmare getting Grab into and out of the area during the long holiday weekend, otherwise it should be fine. Overall, a pleasant stay for a family of 4.
Stayed 2 nights in Jun 2022

10/10 Excellent

Chrisleen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great..got an upgrade for my birthday
Stayed 2 nights in Dec 2020

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay
A lovely stay in a great location!
Stayed 1 night in Jun 2020

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are friendly and helpful especially Yana, she provide detail information abt the hotel and things to take note and SOP at Jonker Street night market
Stayed 1 night in Aug 2020

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to main attractions of Malacca
Great access to Jonkers walk and a short walk over the bridge to Heritage sites of Malacca. You will find lots of shopping opportunities not to mention numerous places to eat all within easy walking distance. Staff are friendly and helpful. Great base for a Malacca visit
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Silky Suite is spacious, clean and very comfortable, with good amenities. The staff were also friendly and helpful.
Stayed 1 night in Dec 2019

10/10 Excellent

Will, Melbourne Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, refurbished and spacious hotel room, friendly and helpful staffs, close to Jonker Walk for foods, gift shops and night markets. Highly recommended!
Stayed 2 nights in Dec 2019

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Yin Xing

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely helpful, cheerful and polite. The washrooms were also extremely pleasant and clean.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

arnideta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy customer
Staff are very helpful and friendly
Stayed 3 nights in Jul 2019

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good
Stayed 1 night in Apr 2019

10/10 Excellent

Nazamri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a splendid stay at this hotel. Walking distance to alot of places. Conveniently located beside jonker walk. Room was very big and clean. Will stay here if i ever visit malacca again.
Stayed 2 nights in Dec 2018

8/10 Good

Fiona, Uk

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hote, very good location. Due to design rooms have no windows but as we were in late and out early didn’t really matter to us
Stayed 1 night in Nov 2018