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Imperial Heritage Hotel Melaka

3.5 star property

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Photo gallery for Imperial Heritage Hotel Melaka

Executive Room | In-room safe, blackout curtains, free WiFi, bed sheets
Lobby
View from property
Exterior
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
1, Jalan Merdeka, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • A Famosa
    ‪5 min walk‬
  • Jonker Street Night Market
    ‪13 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Junior Suite

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Heritage Deluxe

In-room safe, blackout curtains, free WiFi, bed sheets

Heritage Deluxe

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | In-room safe, blackout curtains, free WiFi, bed sheets

Family Triple Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Suite

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room

Executive Room | In-room safe, blackout curtains, free WiFi, bed sheets

Executive Room

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Imperial Deluxe

Imperial Deluxe | In-room safe, blackout curtains, free WiFi, bed sheets

Imperial Deluxe

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite

  • 76 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Imperial Heritage Hotel Melaka

Hotel with 7 restaurants, steps from Dataran Pahlawan Melaka Megamall
7 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Imperial Heritage Hotel Melaka offers 329 accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms.

Bathrooms include a shower, bidets and complimentary toiletries. This Malacca City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Imperial Heritage Hotel Melaka, you're just a quick walk from Dataran Pahlawan Melaka Megamall. Features include free WiFi in public areas, plus 7 restaurants and a gym.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Restoran Pei Zing
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Dataran Pahlawan Melaka Megamall and 5 minutes on foot from A Famosa
There are 7 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and concierge services are also featured at Imperial Heritage Hotel Melaka. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Malacca City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Restoran Pei Zing – This restaurant specialises in Chinese cuisine.
Yuzu House – This restaurant specialises in Japanese cuisine. Open daily.
Big Nyonya Restaurant – This restaurant specialises in Malaysian cuisine. Open daily.
Amboi Restaurant – This restaurant specialises in Malaysian cuisine. Open selected days.
Nyonya Makko – This restaurant specialises in Malaysian cuisine. Open selected days.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: MYR 45 for adults and MYR 30 for children
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • Amboi Restaurant
  • Big Nyonya Restaurant
  • Nyonya Makko
  • Restoran Pei Zing
  • Yuzu House

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Imperial Heritage Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 45 for adults and from MYR 30 for children
  • Self-parking fee: MYR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Imperial Heritage Melaka Hotel Malacca
Imperial Heritage Melaka Hotel
Imperial Heritage Melaka Malacca
Imperial Heritage Melaka

Imperial Heritage Hotel Melaka Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 181 out of 961 reviews
Rating 8 - Good. 380 out of 961 reviews
Rating 6 - Okay. 249 out of 961 reviews
Rating 4 - Poor. 103 out of 961 reviews
Rating 2 - Terrible. 48 out of 961 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No window in,room
Stayed 1 night in Dec 2024

8/10 Good

Hendrik

Liked: Staff & service, room comfort
Good hotel, shame about the Wi-Fi
Good hotel and good service. In fact we proved that by choosing to extend our 2-day stay. The only (and most important) thing that let the hotel down was its Wi-Fi. It was slow and intermittent. Eventually we asked whether we could have a wired connection. Initially they said that they only had Wi-Fi, but when we complained again, all of a sudden this was possible. With a wired connection, there were no further issues. Good fast Wi-Fi is not a luxury to a lot of people, it's a necessity.
Stayed 2 nights in Dec 2024

6/10 Okay

LIAM KWEE

Disliked: Staff & service, property conditions & facilities
Dirty
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Highly Recommended
Very convenient to shopping, sights and food.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Kamarul Ariffin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Catrinna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
- Convenient 15-20 mins walk to most tourist attractions such as Dutch Square, Jonker Street - Concierge staff was incredibly helpful in giving us travel directions - Free parking for hotel guests - Room was spacious and decently clean (4 star hotel standards) - We were given a family suite on the high floor and were there on a non-peak period so it was generally quiet. - Interior design furniture and fittings is slightly outdated and worn out but otherwise functional - WIFI connection is good - Wide range of TV channel options, but could not access OTT apps - need to be ‘updated’. - Provided only the necessary toiletries including soap shampoo toothbrush toothpaste bath towels and bath room mat - We did not try their buffet breakfast but opted for the cafe at the ground floor of the hotel. Coffee and American style breakfast was fair for the price. - In overall, the place is suitable for travellers or those with larger families looking for a practical, convenient and spacious accommodation for an economical price. Will not be suitable for those expecting the luxury aesthetics and services of your typical 5/6 star hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Prem Shabbir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The bathroom was dark and tiny
Stayed 1 night in Oct 2024

10/10 Excellent

Eng Hock

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paklawan Square is just opposite. A lot of restaurants nearly. Also, the A'Farmosa is within walking distance.
Stayed 1 night in Sep 2024

6/10 Okay

Ling Kit

Stayed 3 nights in Sep 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
The property is a bit old otherwise it’s good
Stayed 2 nights in Sep 2024

10/10 Excellent

Hock Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very spacey and well designed, clean and the air con very cold. Hotel surrounded by well-known shopping Centre
Stayed 2 nights in Sep 2024

6/10 Okay

Hwee Sian

Stayed 2 nights in Sep 2024

8/10 Good

Kim

Stayed 2 nights in Sep 2024

10/10 Excellent

CM

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is clean, location is good and convenient for shopping and food. The tv has no sound and could not get cable tv
Stayed 1 night in Sep 2024

8/10 Good

Kheng Joo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay for 2 nights
Stayed 2 nights in Aug 2024

8/10 Good

Tan

Business traveller
Liked: Cleanliness, staff & service
Clean room & comfy bed. Walking distance to famous tourist spots ie A' Famosa Fort, St. Paul's Hill, Menara Taming Sari and malls Pahlawan & Mahkota Parade.
Stayed 1 night in Aug 2024

10/10 Excellent

Siew Lin

Stayed 2 nights in Aug 2024

2/10 Terrible

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chose another hotel if you have the budget
Room aircon keep leaking throughout the stay, the check in is very slow, when there is people cut queue, the staff will say they have registered before but when look closely they are doing the same procedure as a new check in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious & Value for Money
The 2 bedroom apartment was spacious and clean with a small kitchenette.
Stayed 1 night in Jul 2024

6/10 Okay

Eng Kit

Travelled with family and small children
Liked: Staff & service
The room assigned has no window. Hence the rooms has some stale due to insufficient air circulation. The reception check in is efficient and helpful.
Stayed 1 night in Jul 2024

4/10 Poor

Sally

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is located near shopping malls and near to Jonker Walk.Veru convenient.However, the room needs updating as our curtain has many holes and the light gets through the curtain.The toilet is dirty and the gym is not functionable.
Stayed 3 nights in Jul 2024

8/10 Good

ICKROCK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Seng Huat

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We had a pleasant stay. All the staff were very friendly. Efficient front office staff, checking in and out was fast. However the property seems a bit old though.
Stayed 2 nights in Jun 2024

8/10 Good

william

Stayed 1 night in Jun 2024