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 Malacca City •1 Room
 Malacca City • 1 Room
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The Pines Melaka

4-star property
33, Jalan Tun Sri Lanang, Malacca City, 09 725 22 184
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3.0 out of 5
See all 1 ebookers Reviews

Points Of Interest

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Executive Room, 1 King Bed, Balcony Heritage View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 2 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite King City View Room Only

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Twin City View Room Only

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite Twin City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Pines Melaka. During your stay, you're just a quick walk from Bukit China. Free WiFi in public areas, free self-parking and an outdoor pool are available.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and a playground
  • Just a 3-minute drive from Jonker Street Night Market and a few minutes from Dataran Pahlawan Melaka Megamall

The Pines Melaka ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Pines Melaka

Everyone (1)
3 out of 5

Great staff but disappointing maintenance

Pros: Direct access to the pool from our room. The staff.
Cons: Housekeeping and repairs
Location: 20 minute walk to historic centre- nice stroll along the ( not so clean) river. Villa Sentosa just opposite - very pretty, especially at night.
We stayed in 2 poolside suites but we had to change rooms when we first arrived as the doors to the patios would not lock.The rooms are very big and comfortable. However, there was a lack of real maintenance on our floor, with peeling wallpaper in the halls, rusting rails preventing the shutters to the pool opening fully, scuffs on the walls and lots of dust under the curtains next to the bed and under the TV. I even cleaned the top of the light switches to the bathroom with a cotton bud. This type of thing could easily be done once in a while by housekeeping. The bathroom, bedding, floors and kitchen area, on the other hand, were very clean. Our room was quiet and the air conditioning worked well. The major plus points of this hotel are the breakfast spread, which has huge choices for every taste, and the dedication of the hotel staff, from front desk to the concierge, the shuttle drivers and dining room staff. Our stay was pleasant overall but management should be vigilant about overall upkeep.

Posted by on 28 Aug 2017

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Comment from Hotel Management

3 Sep 2017 by Dayang Haslinda

Dear Sir, Thank you for staying with us and having the time to review on our facilities and services. We have taken notes of all your comments regarding the room and building defects and these has been looked into seriously to ensure the comfort of all our value guests. Despite on the above, we are glad to know that the buffet breakfast and services rendered by our staffs have met your expectation. Thank you once again and we certainly look forward to welcoming you back to The Pines Melaka in the not too distant future.

About the The Pines Melaka

Location 33, Jalan Tun Sri Lanang, Malacca City, 75100

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Bar/lounge
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Bar/lounge
  • Restaurant

Property Features

There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. The Pines Melaka offers its guests an outdoor pool and a children's pool. There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly The Pines Melaka. Free self parking is available. Smoking is allowed in designated areas at this 4-star Malacca City hotel.

  • 387 guestrooms or units
  • 28 levels
  • Built in 2015
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Pines Melaka offers 387 air-conditioned accommodations with minibars and a safe. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at The Pines Melaka

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 2 days prior to check-in.

  • One child stays free
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 2
  • Property does not offer on-site COVID-19 testing
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Pines Melaka Hotel Malacca
  • Pines Melaka Hotel
  • Pines Melaka Malacca
  • Pines Melaka
  • The Pines Melaka Hotel
  • The Pines Melaka Malacca City
  • The Pines Melaka Hotel Malacca City

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.