CHC Marilena Hotel - All Inclusive

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for CHC Marilena Hotel - All Inclusive

Exterior
Garden view
Exterior
Reception
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Pool
  • Laundry
  • Housekeeping

Explore the area

Map
Andrea Papandreou 173, Malevizi, Crete, 71414
  • Ammoudara Beach
    4 min walk
  • Venetian Walls
    5 min drive
  • General University Hospital of Heraklion
    9 min drive
  • Heraklion (HER-Nikos Kazantzakis)
    17 min drive

Room options

Quadruple Room, Garden View

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Superior Double Room, Sea View

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Family Room, 2 Bedrooms, Garden View

  • 28 sq m
  • Sleeps 4
  • 4 Single Beds

Standard Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Single Room, Garden View

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Superior Double Room, Garden View

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

CHC Marilena Hotel - All Inclusive

All-inclusive property with 24-hour front desk and outdoor pool
This property features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and dry cleaning are on-site.
CHC Marilena Hotel - All Inclusive offers 212 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the property include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at CHC Marilena Hotel - All Inclusive, you're just a quick walk from Ammoudara Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground and fitness classes
  • Just a 4-minute walk from Ammoudara Beach and a 4-minute drive from Pankritio Stadium
CHC Marilena Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at CHC Marilena Hotel - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Malevizi property.

On-site venue – restaurant.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 1039K014A2949900

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10 AM to 6:00 PM

Property is also known as

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CHC Marilena Hotel - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 10 out of 43 reviews" "
Rating 4 - Poor. 5 out of 43 reviews" "
Rating 2 - Terrible. 5 out of 43 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived at the hotel, to be told some rooms weren’t available. We were then placed into a taxi and took to a horrendous hotel down the road for the night. There was no real explanation, just placed into a taxi. On arrival at Hotel Marerena which was a five minute drive away, we arrived to disgust, a green pool, cold and gone off good with the cheek to then ask us to pay for drinks. I rung the hotel to complain that this was not the same standard as the Marliena, they just apologised and said to speak to the manager the next day. After 30 minutes at this alternative hotel we had to walk out, and find another hotel 15 minutes away that could take us on for the night this cost us an additional £170. It then took 3 hours for Expedia to grant us a refund the next morning as we did not want to go back to a hotel that thought it acceptable to place is in that standard of hotel with a 6 year old child. The best thing the hotel did for us was finally provide us a refund, even though we still ended up £170 out of pocket. Avoid this hotel.
Stayed 7 nights in Jul 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Ideal location with short walk to golden beach. Staff constantly cleaning, good variety of food. Pool superb and plenty of sun beds around the pool and surrounding grass area.
Stayed 7 nights in Sep 2022

4/10 Poor

Thao

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in a nice location with restaurant and small shops. Food was not great, room we stay in was extremely outdated. All night we couldn’t sleep due to slamming doors, we could hear chair moving and people talking. We complain and they move us to a little better updated room for our last night stay. Hotel stay was very nice and friendly.
Stayed 3 nights in Sep 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
As a solo traveller I didn’t use all the fully inclusiveness of the hotel but every experience was great. My only critique was that a lot of the meals were far, far too salty which made some of the food almost inedible. That said, if I ever go back to Crete, I’ll be staying here
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice surprise when we found the hotel... It was nice to pass one night a day before returning home. We will recomended, and perhaps we will be back..

6/10 Okay

Verified traveller

Liked: Cleanliness
expensive
When you haven't all inclusive, it is very very very expensive to buy a cup of coffee, a beer or someting to eat - even more expensive than on the lokal restaurant!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
the only good thing about the hotel was the room (clean, big, modern, comfortable). The buffet at the restaurant was poor and bad quality(its better to have an slice of pizza).The breakfast was more than bad, the juice was water, the coffee was water, the cheese and ham were plastic slices. The fruits were dry. The water was tasting like metal. The hotel was full of cats and you could see them through the window of the restaurant while having your "lovely" meals. At the night bar in the hotel , the guests were without t-shirt and wearing the swimming suit while sitting on the bar, very sad scene to see. If you are thinking on a kind of holiday to be spent in a hotel to relax and enjoy of their facilities , don't go to Marilena, because there is nothing to enjoy in there. The pictures on the website are different than how the hotel is on the reality.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Marilena in Ammoudara - Great value for money
The hotel had been tastefully refurbished from when it had been built about 30 years ago..and the room was spacious, clean and comfortable. Fantastic shower. Great value for money although getting a coffee seemed very hard...the all inclusive meant leaving thermos of coffee for a waitress to serve...but she wasnt really around.

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Settembre 2024 Posto veramente fantastico, raggiungibile in pochi minuti dall'aeroporto. Offre formula all inclusive e i pasti sono a buffet con ampia varietà per poter accontentare tutti i gusti. La piscina è molto ampia e sempre ben curata, come lo spazio verde antistante. Un plauso, sicuramente, va a chi si occupa delle pulizie: tutti i locali sono super puliti, sia gli spazi comuni che le camere. Altro valore aggiunto sono la cordialità e la gentilezza del personale: dalle ragazze che si occupano del ristorante alle signore delle pulizie, passando per i responsabili sempre tutti sorridenti e disponibili. Il mio riconoscimento più grande, però, va a Eleni e Atalanti, coloro che gestiscono egregiamente in fase diurna il bar della piscina. Complimenti a tutti
Stayed 8 nights in Aug 2024

2/10 Terrible

Miroslaw

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Woher kommen diese 4 Sterne? Das Hotel verdient 2 bis 2,5 Sterne! Solch ein All inklusive habe ich noch nie erlebt. Jeden Tag gibt's fast identische Speisen, die meisten davon schmecken furchtbar. ALLE Getränke sind ungenießbar!!! Das Mineralwasser stinkt nach Gülle, der Kaffee hat den Namen nicht mal verdient. Alles andere besteht entweder aus billigstem Konzentrat bzw. wiederlichem (verdünntem) Alkohol. Nie wieder, selbst wenn es kostenlos wäre! Trotzt All inklusive kaufen fast alle Hotelgäste ihre Getränke in den Supermärkten und schleppen es Tütenweise ins Hotel. Pool war ok, das Personal größtenteils nett. Die Crepes waren ganz ok.
Stayed 5 nights in Jul 2024

8/10 Good

Erzsébet

Travelled with group
Liked: Staff & service
Stayed 5 nights in Oct 2023

6/10 Okay

Ramazan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Tero

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 9 nights in Jun 2019

8/10 Good

Etienne

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2018

4/10 Poor

emma, france

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel low cost
Hotel low cost réservé de dernière minute. La formule all inclusive est passable. Les plats sont varié mais pas toujours très bon (de mon point de vue) aucun dessert digne de se nom (uniquement les plats en gelé très british). Le personnel ne parle pas le français. L'insonorisation des chambres vis a vis du couloir est inexistant.
Stayed 10 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Marilena Hotel, Malevizi, Crete
Simple, comfortable room with balcony.There was no noise from night life. Hotel staff helpful. There is a bus stop just in front of the hotel. Food is abundant, there is a great choice of vegetables, salads.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel i Heriakleon
Hotellet var ikke i stand til at levere det bestilte værelse, stillede en lejlighed til rådighed, standarten lang under hvad der var betalt for.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
FINT MEN STOR FORSKEL
Der er stor forskel p[ v;relserne det f'rstev;relse vi fik l[ i k;ledren med et lille kighul af et vindue s[ vi gik op bad om et andet ;vrelse.vi fik at vide vi skulle komme igen efter morgen maden dagen efter .Dagen efter vi et super v;relse med bjerg og havudsigt .hotellets regler blev ikke over holdt du m[tter bade n[r du havde l'st og ryge hvor det passede dig.Maden p[ hotellet var ok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

salvatore, Genova

Disliked: Cleanliness
hotel marilena - buon punto di partenza
L' hotel è situato in un ottima posizione per il mare,la struttura nel complesso abbastanza discreta,lascia molto a desiderare la pulizia della camera,le rubinetterie del bagno molto vecchie e arruginite e nell' ala dove era situata la camera vi era forte odore di fognatura,nota positiva il personale sia della reception e del ristorante tutti molto disponibile e anche per quanto riguarda la lingua.Penso che comunque si sente fortemente la crisi che sta attraversando tutto il territorio greco.

8/10 Good

Elodie, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Marilena Hotel - Heraklion
Très gros hôtel, (un peu usine à touristes). LA chambre est grande, propre. Seul bémol, la salle de bain avec une baignoire usée. Il est bien situé, à coté des commodités et de la ville. Super bon accueil. Nous avons seulement été déçu du repas (compris dans le prix, mais donc pas génial). Il faut dire que deux cars de touristes d'allemands ont en plus ravagé le buffet!! Mais au global, un bon rapport qualité-prix