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Civitel Creta Beach

4-star property
74, Andrea Papandreou str., Malevizi, Crete Island 09 725 22 184
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4.5 out of 5
Excellent!
See all 20 ebookers Reviews

"We spent a lovely week here at the end of Oct. The staff were wonderfully helpful and friendly. The weather was not the best, but that didn't put ... " More

By a verified traveller on Thu 09 Nov 2017

Points Of Interest

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Premium Suite, Beach View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Bungalow, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Comfort Bungalow, Garden View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Bungalow, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Civitel Creta Beach. During your stay, you're just a quick walk from Ammoudara Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy local and international cuisine at Main Restaurant, a buffet restaurant with a beachfront location
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to Swedish massages, body treatments or facials at the spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a golf driving range and mini golf
  • Just a 3-minute drive from Pankritio Stadium and a few minutes from Venetian Walls
  • Shopping centre, theme park and local-area shuttle service available for a fee

Civitel Creta Beach ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Civitel Creta Beach

Everyone (10) Couples (6) Family (2) Other (1)
5 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

23 May 2019 by CCB Team

Dear Guest, We thank you for taking the time to review our hotel & we are delighted that you have enjoyed your stay with us! We hope to welcome you again in the future! Kind Regards, The Civitel Creta Beach Team

4 out of 5

Tranquil and relaxing

Pros: The bungalows are the perfect size for a couple. It was so quiet, all you could here were the tweeting birds and the roar of the sea.
Cons: The bed was ridiculously uncomfortable. Our mattress had worked hard this season, springs digging into arms and back all night. not great
Location: You are only a 10 min bus ride away form the main town for more shopping and eating. There are lots of places to eat just outside the hotel.
We spent a lovely week here at the end of Oct. The staff were wonderfully helpful and friendly. The weather was not the best, but that didn't put a damper on things. There was plenty to do to keep you entertained if you wanted to stay on site, board games in the bar area and activities on the beach if you wanted them. On site food is as you would expect for mid range site trying to cater for lost of people of different nationalities. If not all inclusive eat and drink off site, its a lot cheaper and nicer. There are lots of places to eat just outside the hotel, but as we were just out of season, most were closed. The ones that were open were all great. Petousis Restaurant 15 min walk (to the right, look for the windmill) do amazing grills and pizza. Auto Stop across the road do great cocktails. Don't get car hire from across the road. We were warned by the hotel receptionist, but we did not listen. rubbish battered car and additional charges on our card once we got home. Use the hotel car hire.

Posted by , from UK on 9 Nov 2017

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Comment from Hotel Management

30 Nov 2017 by The Creta Beach Hotel & Bungalows Team

Dear Guest, We thank you for taking the time to review our hotel & we are delighted that you have enjoyed your stay with us. We thank you especially for your positive comments concerning our staff. We hope to welcome you again in the future! Kind Regards, The Creta Beach Hotel & Bungalows Team

4 out of 5

Would stay again

Excellent hotel in well kept gardens. As advertised, conveniently located, really enjoyed my stay. 3 things you should know: 1 - They have a large contingent of French guests for whom they run a lot of loud sessions behind the pool, but you cannot hear this on the beach, sun loungers usually available. My room was next to another hotel which blasted out noise more loudly during the day, although not all the time. 2 - The restaurant was a bit like upmarket school dinners, but nice basic salads and edible food available, you won't go hungry. Soft drinks, beer & wine on tap (wine a bit rough). No probs as a single traveller. 3 - There are some small problems with the rooms: You have to use the room key to lock the door from the inside before putting on the lights & there is not an internal latch. The shower in my room was squeezed into a corner between the sink & loo.

Posted by on 31 May 2014

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5 out of 5

Posted by on 16 Jul 2024

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Comment from Hotel Management

18 Jul 2024 by Civitel Creta Beach

Dear Gilbert,Thank you very much for taking the time to rate Civitel Creta Beach with 5 stars, we are glad to know that you have had an amazing stay.We value your feedback and look forward to welcoming you back soon.Best regards,

5 out of 5
I liked the short walking distances to the beach, stores and bus stops. Its was on a perfect location. The service was wonderful and they helped us with everything we needed.

Posted by on 13 Jul 2024

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Comment from Hotel Management

15 Jul 2024 by Civitel Creta Beach

Dear Veronika,Thank you for staying in Civitel Creta Beach and sharing your positive rating. We are proud to know that you enjoyed our convenient location and service. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Civitel Creta Beach.With Best Regards,

3 out of 5
Nicht ganz klar gewesen ob die All inklusive oder nicht bei der Buchung ersichtlich. Vor Ort dan erfahren das kein All inklusive bei der Buchung dabei ist. Strand war sehr schmutzig und aufgeräumt. Das Rudergerät bei der Fitnessplatform war defekt und konnte nicht genutz werden. Sehr teuer für Griechenland, z.B ein Ice Tea Dose kostet 4 Euro und im Laden nebendran 1 Euro. Wie au eine Portion Eis kostete 4 Euro, Cafe 4 Euro etc. Fast so teuer wie in der Schweiz. Personal war sehr freundlich und Provesionell Die Gartenbewirtschaftung und der Strand im Allgemeinen sehr schön.

Posted by , from Luzern on 2 Jun 2024

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Comment from Hotel Management

25 Jun 2024 by Civitel Creta Beach

Dear Vllaznim,Thank you very much for choosing to stay at Civitel Creta Beach, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,

5 out of 5
Parfait

Posted by on 28 May 2024

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Comment from Hotel Management

4 Jun 2024 by Civitel Creta Beach

Cher Samira Blanche,Nous apprécions l'excellente note que vous avez publié et nous sommes impatients de vous accueillir de nouveau àCivitel Creta Beach dans un proche avenir.Cordialement,

5 out of 5
Das Bar- sowie das Buffetteam sind mega freundlich und sehr bemüht Viel Dank

Posted by on 4 Aug 2023

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Comment from Hotel Management

22 Aug 2023 by Civitel Creta Beach

Sehr geehrte/r Lukas,Wir danken Ihnen, dass Sie sich für Civitel Creta Beach entschieden haben und freuen uns ganz besonders über Ihre gute Beurteilung. Hoffentlich können wir Sie bald wieder bei uns begrüßen.Mit herzlichen Grüßen,

5 out of 5

Posted by on 23 Jul 2022

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Comment from Hotel Management

21 Oct 2022 by Civitel Creta Beach

Dear Vanessa,Warm greetings from Civitel Creta Beach.Thank you for your 5-star review on our hotel.Looking forward to welcoming you back at the hotel.With kind regards,

5 out of 5
Die Bungalows waren traumhaft schön und mit allem ausgestattet, was man braucht. Im Buffet-Restaurant konnte jeder finden, was er/sie mochte. Das A-La-Carte Restaurant mit 4-Gang-Menü war sehr gut. Der Strandabschnitt vom Hotel war schön und sauber. Es waren genügend Liegen vorhanden.

Posted by on 4 Oct 2021

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About the Civitel Creta Beach

Location 74, Andrea Papandreou str., Malevizi, Crete Island 71414

All-inclusive Details

All-inclusive room rates at Civitel Creta Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks and select beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Miniature golf
  • Tennis
  • Volleyball

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling
  • Tennis lessons
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Buffet-style meals included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transport to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Scuba diving lessons not included
  • Sailboats not included
  • Snorkelling not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Service charge included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • All meals included
  • Minibar (all drinks included)
  • All on-site activities, and facilities and equipment included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Some rates at Civitel Creta Beach are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Civitel Creta Beach such as a seasonal outdoor pool and a children's pool. Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers outdoor tennis courts, a garden and a terrace. You'll have access to the health club at a partner property. Self parking is free. Smoking is allowed in designated areas at this 4-star Malevizi hotel.

  • 1 building
  • 1 floor
  • 150 guestrooms or units
  • Built in 1968
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle within 250 metres, theme park shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Civitel Creta Beach offers 150 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottles of water. Beds feature premium bedding. Digital televisions are provided. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Malevizi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Stocked minibar (select free items)
  • Television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe (surcharge)
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.

Main Restaurant – This beachfront buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

A la Carte Restaurant – Overlooking the ocean and pool, this fine-dining restaurant specialises in local and international cuisine and only serves dinner. Reservations are required. Open daily.

Thematic Restaurant – This theme restaurant only serves dinner. Reservations are required. Open daily.

Main Bar – This bar overlooks the ocean. Open daily.

Pool Snack Bar – This bar is located by the pool. Open daily.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Water skiing nearby
  • Miniature golf on site
  • Snorkelling nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Archery on site
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - EL097940066

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is EL097940066. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Comprehensive food waste policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • LGBTQ friendly
  • No lifts
  • Property registry number - 1039K014A0008400
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - EL097940066
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Renewable energy source - solar
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night
  • Towels fee: EUR 0 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creta Beach Bungalows
  • Creta Beach Bungalows Malevizi
  • Creta Beach Hotel
  • Creta Beach Hotel & Bungalows
  • Creta Beach Hotel & Bungalows Malevizi
  • Civitel Creta Beach Hotel
  • Civitel Creta Beach Hotel
  • Civitel Creta Beach Malevizi
  • Civitel Creta Beach Hotel Malevizi

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.