The Abbey Great Malvern

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Abbey Great Malvern

Property grounds
View from property
Hiking
Interior
Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Abbey Road, Worcestershire, Malvern, England, WR14 3ET
  • Malvern Museum
    1 min walk
  • Mac & Jac's Cafe
    1 min walk
  • Great Malvern Station
    12 min walk
  • Gloucester (GLO-Gloucestershire)
    57 min drive

Room options

Executive Double Room, 1 Double Bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Abbey Great Malvern

Hotel in Malvern with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre. Housekeeping is available on request.
The Abbey Great Malvern offers 103 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Abbey Great Malvern's great location gets high marks from our customers. During your stay, you're just a quick walk from Malvern Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine and garden views while dining at Priory View Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Malvern Museum and Great Malvern Priory
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2443 square feet (227 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Abbey Great Malvern.

This Malvern hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Priory View Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Priory View Lounge Bar – Overlooking the garden, this bar specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Priory View Lounge Bar
  • Priory View Restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,443 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 45.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Cots (infant beds) are available for GBP 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.95 for adults and from GBP 17.95 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 45.00
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbey Great Malvern Hotel
Abbey Great Hotel
Abbey Great Hotel Malvern
Abbey Great Malvern
Abbey Malvern
The Abbey Great Malvern
The Abbey Great Malvern Hotel
The Abbey Great Malvern Malvern
The Abbey Great Malvern Hotel Malvern

The Abbey Great Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 379 out of 831 reviews" "
Rating 8 - Good. 323 out of 831 reviews" "
Rating 6 - Okay. 89 out of 831 reviews" "
Rating 4 - Poor. 32 out of 831 reviews" "
Rating 2 - Terrible. 8 out of 831 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive building, great position, good value.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kezi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at The Abbey. Excellent location, friendly staff, good choice for breakfast. Would highly recommend and definitely stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay and paid extra for a “double executive “. Word is dissppoonted , expecting a spacious room with a decent view . Instead got a dated room , view of a flat roof , 1980s style hair dryer , previous stay had a 70s stained yellow dryer ,worn brass door handles with loose fitment handles , dated curtains and mis match carpets along corridors . Breakfast is well presented and good choice . Great location to town but parking at hotel sucks when a function is on , non resistants visiting taking up all the spaces and double parking . In a nut shell , lovely looking hotel but dated interior and fittings needs upgrading .
Stayed 2 nights in Aug 2024

6/10 Okay

Nicola

Liked: Cleanliness
Clean hotel, elegant entrance and stairs. It’s in a beautiful building and lovely town. Gorgeous Abbey right next door. Lovely walks nearby, but only if you like hills. Beds were uncomfortable and the pillows were like bricks. No air con and the windows in the room didn’t open, only the ones in the bathroom. Extras were offered via email which I accepted & filled in a form but nothing was implemented.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Would have liked to have had a net curtain in our room.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Aug 2024

8/10 Good

Stuart

Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, food and staff were excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Annette

Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing , such a pretty setting and outlook , we will be back
Stayed 2 nights in Aug 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a break up a long journey stay.Fantastic looking building the dining room overlooks the abbey grounds.The bed was comfortable and a nice sized bathroom.Nothing to dislike at all.
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Travelled with partner
Disliked: Staff & service
Very nice place near town centre and next to the Priory which is beautiful. Not so pleased with the constant noise and also that nobody came to clean our room until after 1530 far too late when we wanted to rest. Reception staff very helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - recommended
Great location comfortable room No air con so room was very hot… not usually a problem in England!!! Amused that the free bottle of water was from Harrogate
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristina, Costa Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the Staff was wonderful. Free, delicious breakfast available each day included. It was uncharacteristicly hot and there is no air conditioning. But they do provide a small fan. Other than that, it was perfect.
Stayed 2 nights in Jul 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Abbey Great Malvern was such a gem of a place to stay overnight. The hospitality was superb and the accommodations were excellent. The town of Malvern is a marvelous, quaint town with decent food and pub options. Highly recommend!
Stayed 1 night in Jun 2024

8/10 Good

Kate

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ok
Friendly reception staff and pleasant decor in the main areas. Our room was up in the eaves which did have good view of the hills. Shower was not very powerful and took some adjusting and overall looked like it needed updating and bathroom curtain was ripped. Breakfast was ample and we enjoyed a tasty evening meal.
Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for the car show at show ground, couldn’t fault the room and breakfast. Will stay again next time show is held in Malvern.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kathie

Stayed 1 night in Jun 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SHAME ON YOU HOTELS.COM
So I searched hotels.com for hotels with pools and selected this one which DOES NOT HAVE A POOL! In the details it says access to but given I had specifically filtered for this I didn’t check the small print … it in fact gives you a voucher for a local pool which is a 15 minute walk ( they tell you 5) and then when you get there it’s booked up with lessons and inaccessible. The staff were friendly and this is not necessarily the hotels fault but def the website is deceiving and the photos don’t show you the majority of the hotel which is a 1970’s concrete slab either!
Stayed 1 night in Jun 2024

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel and lovely staff would stay again
Stayed 1 night in Jun 2024