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Shilo Inns Mammoth Lakes

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shilo Inns Mammoth Lakes

Lake
Exterior
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Lobby
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
2963 Main St, Mammoth Lakes, CA, 93546
  • Mammoth Hospital
    ‪3 min walk‬
  • Mammoth Lakes Welcome Center
    ‪8 min walk‬
  • Mammoth Ski Museum
    ‪15 min walk‬
  • Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(66 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed

7.6 out of 10
Good
(47 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room

7.6 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed with Sofa bed (Pet Friendly)

7.4 out of 10
Good
(20 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Exterior

Outbound Mammoth

Pool
Hot tub
Pet-friendly
Parking included
4.4 out of 5, Excellent, (159)
The price is €390
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Outbound Mammoth

About this property

Shilo Inns Mammoth Lakes

Hotel with free breakfast, a quick walk to Mammoth Lakes Welcome Center
A sauna, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Shilo Inns Mammoth Lakes offers 72 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. This Mammoth Lakes hotel provides complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Shilo Inns Mammoth Lakes's great location. During your stay, you're just a quick walk from Mammoth Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, locker space and a 24-hour business centre
  • On-site recreation includes a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 8 minutes by foot from Mammoth Lakes Welcome Center and a 3-minute drive from Village Gondola Station
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. A sauna, a vending machine, and multilingual staff are also featured at Shilo Inns Mammoth Lakes. Self parking is free.

This Mammoth Lakes hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Games
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 600 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Seasonal Road Closure Notice: HWY 120 (Tioga Pass) generally closes for the winter from late October through late June. Daily closures can also occur during periods of inclement weather in spring and fall. The Eastern entrance to Yosemite National Park is located 45 minutes from Mammoth Lakes. Yosemite's Eastern Gate or Tuolumne Meadows is not accessible when Tioga Pass is closed. All other Yosemite National Park entrances are open year round. Guests are advised to check local road conditions/closures before travel with the California Department of Transportation at www.dot.ca.gov or by calling 800-427-7623.

Renovations and closures

The property will be renovating from 12 August 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shilo Inn Suites Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes
Mammoth Lakes Shilo Inn
Shilo Inn Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel
Shilo Inn Suites
Shilo Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel
Shilo Inn Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel Mammoth Lakes

Shilo Inns Mammoth Lakes Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 267 out of 1005 reviews" "
Rating 8 - Good. 285 out of 1005 reviews" "
Rating 6 - Okay. 210 out of 1005 reviews" "
Rating 4 - Poor. 157 out of 1005 reviews" "
Rating 2 - Terrible. 86 out of 1005 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

fong

Travelled with group
The location is convenient for driving around the sightseeing points.
Stayed 2 nights in Oct 2024

10/10 Excellent

min zhi

Liked: Property conditions & facilities
ok
Stayed 2 nights in Oct 2024

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
The property was a mess, undergoing massive reconstruction. I should have been made aware and I would have chosen another property. Pool and hot tub were not functional
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under construction, rooms were dirty not well cleaned, staff was very unfriendly, and the breakfast was awful. Definitely do not stay here.
Stayed 2 nights in Oct 2024

8/10 Good

Anthony, Sylmar

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I wished that Expedia would have stated that the hotel was undergoing renovation. When we arrived, there was no signage as to the building being the hotel. The carpet in the room was full of stains, there was no ice at the ice machine and only two kinds of soda to purchase and I in particular do not drink soda. Would I come back? I doubt it until I see what renovations have been done.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
closed hotel, still charging and able to book onli
the hotel was closed and under construction and somehow hotels.cm still has them able to book rooms. they would not refund the money as it was non rufundable. ive taken it up with the CC company, such bs
Stayed 1 night in Oct 2024

6/10 Okay

Jeremy, San Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We based our reservatikn off the photos on ths website and its no where close. Entire outside of building is stripped down to building wrap material. Construction will last 8 months. Rooms are not as advertised in the photos, assuming because of the construction. So in about 8 months when the construction ks done im wure it will be great, just a complete bait and switch at the moment from what the website shows.
Stayed 4 nights in Oct 2024

4/10 Poor

Tamara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a big renovation inside and outside. It seems they started outside work and changed for new windows - which seems not working properly as wind going through with whistling noise, windows are hard to close = not installed correctly. Very dirty carpet, even windows and around - lots of dust and other remains after installation. Some tiles are broken on the bathroom floor and in bathtub seems like falling apart.
Stayed 2 nights in Oct 2024

2/10 Terrible

Roslyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under full construction and should not be open. It is unsafe. The pictures of this property on the website are completely false advertising. Expedia should refund anyone who is tricked into reserving this hotel. Do not make my mistake and reserve a room here
Stayed 1 night in Oct 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities
Very nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Perfect for what I needed. They are renovating, but it didn’t affect the amenities or the service.
Stayed 1 night in Oct 2024

8/10 Good

VIRGINIA

Travelled with group
Liked: Cleanliness, staff & service
The property was being renovated was a little messy, maybe after the renovation it will be better
Stayed 1 night in Oct 2024

2/10 Terrible

Joachim

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is simply filthy. The first room I got was not serviced and in the second, the carpet could be out of a crime scene, the bathroom had hair from the previous guest on the floor and I there was jam and water on the counter. It's beyond me how they get away with that level of housekeeping and service. I called the front desk but they didn't care much. I'll try to upload pictures.
Stayed 1 night in Oct 2024

8/10 Good

Kathrine M

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When renovations are done, it will be great.
Stayed 1 night in Oct 2024

2/10 Terrible

Charles

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was being remodeled and there wasn’t a single sign to indicate what hotel it was or if it was open making it very difficult to find. The place should have been closed. Construction equipment and materials everywhere. Windows boarded up. At night the construction workers had taken over the covered parking area and were partying and playing loud music. Very unsafe to the point I wouldn’t let my wife leave my side. Not what I expected for my first time in Mammoth.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Stayed 1 night in Sep 2024

4/10 Poor

christopher

Liked: Staff & service
Disliked: Property conditions & facilities
DO NOT BOOK a room here!! The property is under total construction, and there is no mention of this. You will be charged full rate. Pay an extra 10 bucks and book somewhere else. An outright sham!
Stayed 1 night in Oct 2024

6/10 Okay

Tony

Stayed 1 night in Sep 2024

4/10 Poor

Yvette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old condition
Very old condition.
Stayed 1 night in Oct 2024

2/10 Terrible

Sai

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property is under major reconstruction. Had I been informed about this beforehand, I would have never booked. I should get my money back and reimbursed for the list time
Stayed 3 nights in Oct 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service
The hotel was great. It was hard to find because it is under renovation and the signage was missing.
Stayed 1 night in Oct 2024

4/10 Poor

Lee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Property was under remodeling construction inside and outside. dirty ceilings, carpet, water dripping through lobby ceiling, faucets that were difficult to turn on and off- and a broken shower diverter. TV guide provided did not match anything on the tuner, water damage to ceiling in room 404 with bulges in drywall and exposed tape joints. we were there for sleeping 4 nights - so we made it work, but breakfast was very limited with no fruit offered. I think that the staff has little to work with. The pool door opens into the lobby and pool smell permeated the lobby. linens were clean but very tired. lamps had pull chains and not outlet on them and the other outlets were so worn out that the pulls on our cords were difficult to get good connection. I have not seen such outdated locks on the doors in 20 years. Key located in very worn out round lockset. The exterior is currently wrapped in Construction Tyvek and there is not even a temporary sign with a Shilo name on it. I have not stayed at a Shilo Inn for a while, but I would be very hesitant to every use one again. Last thing is that the elevator probably took 20 - 30 seconds to open after stopping at the 4th floor. We walked both down and up several time to avoid the wait time.
Stayed 4 nights in Sep 2024