6/10 Okay
Elyse
Travelled with partner
20 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a bizarre stay and quite eerie. I’m sure Manapouri thrives in the summer months but it was deserted in August. We arrived with the map taking us to the cafe (which looked as though it was closed down) rather than hotel, upon figuring out where the hotel was our key had been left out the front of reception which was closed. We found our room with no dramas, and whilst it initially appeared well presented, we soon noticed the bathroom was not clean (hair that was not ours on the floor and in the shower), mould in the shower, sand on the chair, and the quilt cover had not been cleaned either - one can only hope the sheets had been washed. The television did not work well either, with stations freezing or not being available at all - this may be due to the location but we were told about this if this is the case. During our time here we did not see a single person, however, did hear traffic pass every so often. Check out was easy, dropping the key off where we picked it up, but for 9am on a Monday morning we would’ve expected to see a staff member and this did not happen. Not worth the money we paid, and whilst the room did the job we would not stay again.
Elyse
Stayed 1 night in Aug 2024