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Kimpton Clocktower by IHG

5.0 star property

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Photo gallery for Kimpton Clocktower by IHG

Meeting facility
Bar (on property)
Property amenity
Property amenity
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Oxford Street, Manchester, England, M60 7HA
  • Manchester Palace Theatre
    ‪1 min walk‬
  • O2 Apollo Manchester
    ‪20 min walk‬
  • AO Arena
    ‪4 min drive‬
  • Manchester (MAN)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 2 Bedrooms

  • 122 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (Dining)

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom (Dining)

  • 7 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Separate Bath, Walk-In Shower)

Suite, 1 King Bed (Separate Bath, Walk-In Shower) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed (Separate Bath, Walk-In Shower)

  • 7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Roll-In Shower)

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Single Beds (Low Floor)

  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Double Beds, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible

  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Double Beds

  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Sleeping)

Hypo-allergenic bedding, in-room safe, individually decorated

Room (Sleeping)

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Single Bed (City)

Room, 1 Single Bed (City) | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Single Bed (City)

  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed (Low Floor)

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Kimpton Clocktower by IHG

Luxury hotel with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Kimpton Clocktower by IHG offers 270 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

21-inch flat-screen televisions come with digital channels. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Kimpton Clocktower by IHG. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Manchester Palace Theatre and a 3-minute drive from O2 Apollo Manchester
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 17 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 27997 square feet (2601 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the luxury Kimpton Clocktower by IHG.

This Victorian Manchester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Refuge – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Malay, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day); discounts available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Refuge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Conference centre (27,997 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 13 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 22.00 for adults and from GBP 11.00 for children
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's elevator (lift) is 55 inches (1.4 meters) wide.

We should mention

  • Up to 3 children aged 13 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Hotel Manchester
Palace Manchester
Principal Manchester Hotel
Principal Hotel
Principal Manchester
Principal Manchester Hotel
Hotel Principal Manchester Manchester
Manchester Principal Manchester Hotel
Hotel Principal Manchester
Principal Manchester Manchester
The Principal Manchester
Principal Hotel
Principal
The Palace Hotel

Kimpton Clocktower by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 955 out of 1249 reviews
Rating 8 - Good. 153 out of 1249 reviews
Rating 6 - Okay. 87 out of 1249 reviews
Rating 4 - Poor. 27 out of 1249 reviews
Rating 2 - Terrible. 27 out of 1249 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eddie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Stayed 1 night in Dec 2024

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, staff & service
Hotel lovely overall. Paid for two king size bed suite and got a double and a king. When questioned they argued it was two kings but you could clearly see they were different sizes.
Stayed 1 night in Dec 2024

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb rooms in such a lovely hotel. Very Christmassy too. Be difficult to find a better hotel on Machesters central city. Loved our stay and will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Small double bed. Uncomfortable sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kimpton Clocktower very nice Hotel
Beautiful interior in this Hotel having been the HQ of Refugee Insurance. Room and service were very good, nice bar area and Breakfast was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time! Whole hotel is beautiful and luxurious, decorated lovely for Christmas and smelt incredible! Would definitely recommend and staff were so so friendly, lovely bar/restaurant attached to hotel also, really grand and cosy
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Louise, Ayr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the clocktower! Everything was beautiful and clean. The reception area itself is very impressive. The only downfall was housekeeping. On the day we checked in, we received turn down service at night. Our room was left one tony’s chocolate (which is my favourite) between 2 of us. My brother and his partner did not receive anything even though they were just next to us. The following day, we didn’t receive housekeeping in the morning or the evening. Not sure why. Neither of our rooms did which was disappointing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maureen Dawn, Ellicott City

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent hotel. Center to most everything. Breakfast in the morning very good. Gym facilities excellent.
Stayed 5 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel. Lovely staff Great location We also used the bar which had a Dj on Saturday afternoon .
Stayed 1 night in Dec 2024

8/10 Good

Mr S R

Stay at Linton clock tower
Good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Roy

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.
The building is magnificent and the rooms are gorgeous and very comfortable. Everything is top quality, including the staff. This isn't the cheapest place to stay, but if you want somewhere special I think Kimpton is a great choice.
Stayed 1 night in Nov 2024

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for a few days. Luxury and comfort.. food was great and breakfast was a pleasure. The social meet and greet each evening a bonus - cheers
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very friendly and helpful staff. Free mulledcwine x and mince pies which was a nice touch. We had a room in the basement so there was no view, but the comfy beds and hot shower ( although tricky to work out) made up for it.
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

James, Sheffield

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Worth staying for the Victorian architecture along. Otherwise a perfectly good hotel of itts class But the show didn't work properly and nor did the washbasin plug.
Stayed 1 night in Dec 2024

2/10 Terrible

paul

Travelled with group
Disliked: Cleanliness, staff & service
Worst hotel ever!
This was possibly the worst experience I have ever had! Arrived at 5pm after running 80km over the mountains to be told my room is not ready and could be another 90mins (3pm check in), noting I had also booked a suite!!! The got told to go wait in the bar, which had no space to sit down apart from the sofa area I was told was not available for me! I got offered one drink to apologies for absolutely ruining my day! Also the suite was rubbish, smallest and worst shower/bath. And even better god knows what happened in there the day before but the place smelt of bleach!
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
Stunning hotel and facilities would definitely stay here again. Rooms were comfortable and beautifully decorated. We ate in the garden room and food was delightful.
Stayed 1 night in Dec 2024