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Kimpton Clocktower by IHG

5.0 star property

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Photo gallery for Kimpton Clocktower by IHG

Meeting facility
Property amenity
Property amenity
Hypo-allergenic bedding, in-room safe, individually decorated
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
Oxford Street, Manchester, England, M60 7HA
  • Manchester Palace Theatre
    ‪1 min walk‬
  • Canal Street
    ‪5 min walk‬
  • University of Manchester
    ‪6 min walk‬
  • Manchester (MAN)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (Dining)

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom (Dining)

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Separate Bath, Walk-In Shower)

Suite, 1 King Bed (Separate Bath, Walk-In Shower) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed (Separate Bath, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Single Beds (Low Floor)

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Double Beds, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Sleeping)

Hypo-allergenic bedding, in-room safe, individually decorated

Room (Sleeping)

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Single Bed (City)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Single Bed (City)

  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed (Low Floor)

  • Sleeps 2
  • 1 Double Bed

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About this property

Kimpton Clocktower by IHG

Luxury Manchester hotel in Manchester City Centre with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Kimpton Clocktower by IHG offers 270 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

21-inch flat-screen televisions come with digital channels. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Kimpton Clocktower by IHG. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Manchester Palace Theatre and a 3-minute drive from O2 Apollo Manchester
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 17 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 27997 square feet (2601 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the luxury Kimpton Clocktower by IHG.

This Victorian Manchester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Refuge – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Malay, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day); discounts available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Refuge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Conference centre (27,997 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 13 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 22.00 for adults and from GBP 11.00 for children
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's elevator (lift) is 55 inches (1.4 meters) wide.

We should mention

  • Up to 3 children aged 13 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Hotel Manchester
Palace Manchester
Principal Manchester Hotel
Principal Hotel
Principal Manchester
Principal Manchester Hotel
Hotel Principal Manchester Manchester
Manchester Principal Manchester Hotel
Hotel Principal Manchester
Principal Manchester Manchester
The Principal Manchester
Principal Hotel
Principal
The Palace Hotel

Kimpton Clocktower by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 941 out of 1231 reviews
Rating 8 - Good. 151 out of 1231 reviews
Rating 6 - Okay. 84 out of 1231 reviews
Rating 4 - Poor. 27 out of 1231 reviews
Rating 2 - Terrible. 28 out of 1231 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place poor breakfast
Great building and excellent service. Disappointed with the breakfast - ran out of croissants, butter, orange juice and white toast this morning and there was no black pudding!
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was amazing , fantastic . Warm and welcoming, staff brilliant. Great experience. Would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

michaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
What a beautiful hotel we absolutely loved it the staff were super friendly and the room was just perfect !
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a stay
Beautiful hotel, room was lovely and clean. Fantastic location and staff were very friendly. Complimentary wine was a lovely touch.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel and our room was huge with a lovely high ceiling. Our room was slightly noisy in the night but that’s to be expected in a city on a Saturday night. Staff friendly and helpful especially when we got lost trying to find our room after using a different lift. Perfect location for the theatre
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Per

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Stayed 1 night in Nov 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely botanical Victorian theme
Absolutely gorgeous building! I am a plant lover and to see so many real plants everywhere and trees gave the hotel a really warm atmosphere. The cleaniliness of the building is 10/10. All staff look happy and are friendly. Only things we would say was not the best was the mattress and the double bed was very small. Food 8/10 we had room service for tea and breakfast in bed was absolutely lovely cant fault it. I visted the in house florist shop aswell, absolutely lovely lady who tends to all the plants with her team in the hotel. Great prices bought a lovely bunch. We had a little problem with our sink that was rectified within 10 minutes and the maitenance man was very pleasant. Bar area great, prices ok typical manchester prices. 15 minute walk to the opera house and if visiting the palace theatre 5 minute. Great restaurants fast food and shops. Parking in whitworth ncp really easy and 20 pound paid at the hotel for 24 hours.
Stayed 1 night in Nov 2024

4/10 Poor

Asif

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was painfully slow. We were directed to an out of order lift. We had a double room for too but the bed was small. WiFi signal was weak. Lovely room service breakfast but overall not good
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique hotel close to Manchester city centre and the universities.
Stayed 1 night in Jul 2024

6/10 Okay

Lesley

Business traveller
Liked: Cleanliness
Disliked: Staff & service
My room was upgraded to a quieter room which was lovely but the room was accessible access and as an able bodied person i found it difficult to use. I asked to change rooms but was only offered my original noisy room. Had to have maintenance up for issues with but the hotel didnt seem to care. Disappointing for a hotel where we were sponsoring an event.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself is gorgeous, the staff were friendly and it’s a 2 minute walk from the train station
Stayed 1 night in Nov 2024

10/10 Excellent

Maxime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is like a palace the arquitecture etc. Only breakfast not much to choose.
Stayed 5 nights in Oct 2024

10/10 Excellent

Anne

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel - Highly Recommend
Very clean, beautiful hotel room. Very spacious, comfortable bed. Turn down service was unexpected but a nice touch. Nice extra touches - bath salts and snacks. Decor of the room and hotel was gorgeous throughout. Breakfast was well set out and delicious. We had a drink in the Refuge bar too, which is stunning and relaxing. All the staff we encountered were very friendly and polite especially Sharon at Reception- fantastic customer service. Can’t fault anything- absolutely fabulous hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Wonderful staff and gorgeous surroundings
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Problems approaching the property with unclear bus lanes everywhere. Drop off very difficult to work out - should be clearly marked. Staff tried hard to please
Stayed 1 night in Oct 2024