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The Alan

4.0 star property

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Photo gallery for The Alan

Lobby lounge
Classic Double Double | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Exterior
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
18 Princess Street, Manchester, England, M1 4LG
  • Canal Street
    ‪4 min walk‬
  • Piccadilly Gardens
    ‪6 min walk‬
  • Deansgate
    ‪8 min walk‬
  • Manchester (MAN)
    ‪23 min drive‬

Room options

View all photos for Classic

Classic | Premium bedding, in-room safe, desk, laptop workspace

Classic

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Deluxe

Signature Deluxe | Premium bedding, in-room safe, desk, laptop workspace

Signature Deluxe

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature

Signature | Premium bedding, in-room safe, desk, laptop workspace

Signature

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Double

Classic Double Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, desk, laptop workspace

Signature Suite

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Alan

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
The Alan offers 137 accommodations with a safe and designer toiletries. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Our customers tell us that they can't get enough of the comfortable beds at The Alan. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • Just a 4-minute walk from Canal Street and 6 minutes on foot from Piccadilly Gardens
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. The eco-certified The Alan also features multilingual staff, concierge services, and dry cleaning/laundry services. A complete renovation of The Alan was completed in January 2021.

This 4-star Manchester hotel is smoke free.

The hotel hosts a free manager's reception daily.
Drink at The Alan – On-site lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, Czech, English, Greek, Italian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 17.00 for adults and from GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 992 reviews
Rating 8 - Good. 248 out of 992 reviews
Rating 6 - Okay. 116 out of 992 reviews
Rating 4 - Poor. 48 out of 992 reviews
Rating 2 - Terrible. 27 out of 992 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Louise

Liked: Cleanliness, staff & service
Room size was good , but room poorly laid out and very dark. There was a chair and table, but you couldnt sit there to work as there was no light.
Stayed 1 night in Dec 2024

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Stayed here many times doe to location and value. Put in disabled room on top floor. Only one lift in use.
Stayed 1 night in Dec 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Isobel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing stay
We were very disappointed in our stay. I booked a suite as our room. We arrived and got given our card we went up to the room and it wasn’t a suite. We then went back down to reception thinking it was an error. We was then told “sorry we don’t have any suites available”. The only reason we booked the hotel was to have the suite for our anniversary night. The fact we were not made aware of the error and just given a standard room is very disappointing. Then to make it worse those on reception put the blame on who I had booked it through and didn’t have any sympathy to the situation. We are very disappointed. All we have been offered is the refund price difference for the stay.
Stayed 1 night in Dec 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

shmuel

Liked: Cleanliness, staff & service, property conditions & facilities
Large roon. Great breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

J

Stayed 1 night in Dec 2024

10/10 Excellent

Jo

Stayed 3 nights in Dec 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

ROBERT, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retrofitted industrial building
Stayed 5 nights in Dec 2024

10/10 Excellent

Leanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, stylish and great location
Lovely hotel and staff can’t do enough for you, everyone was smiling and happy which is always a good sign. Lovely decor and lounge area, coffee and breakfast were great. Location is perfect, The bedrooms are gorgeous and the bed is the biggest you’ll ever see! I’ll be back again soon.
Stayed 1 night in Nov 2024

6/10 Okay

CAMERON

Liked: Cleanliness, property conditions & facilities, room comfort
It should be so much better.
The service here really lets The Alan down. Check in efficient and friendly, but the evening service was CHAOS. It literally took us 30 minutes to get served 2 pints of beer. The rooms as ever are fabulous and thats why we repeat stayed but afraid this will be our last time.
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location, nice aesthetic but the pillows were rubbish really affected our sleep
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Ok overpriced
Stay for one night room really cold on arrival Empty mini bar ,tea and coffee half empty no sugar ,and really noisy with shower water drain from room next door on the morning due to all expose pipe in the room and throughout the building
Stayed 1 night in Nov 2024

6/10 Okay

craig

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Its ok
Hotel was fine for the night. Mut have the slowest lifts in UK. Ended up taking the stairs multiple times but kept me fit
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Liked: Amenities
Excellent location in central Manchester, easy walk from main rail stations and convenient for theatres, shopping, art gallery. Food is good, room service available. Spacious quiet room in the heart of the city.
Stayed 3 nights in Nov 2024