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bai Hotel Cebu

4.0 star property

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Photo gallery for bai Hotel Cebu

Outdoor pool, pool loungers
Lobby
Property entrance
Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014
  • City Time Square
    ‪5 min walk‬
  • Mandaue City Hall
    ‪11 min walk‬
  • J Centre Mall
    ‪19 min walk‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

  • 27 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, blackout curtains

Executive Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Premier Room | Premium bedding, in-room safe, desk, blackout curtains

Premier Room

  • 27 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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includes taxes & fees
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About this property

bai Hotel Cebu

Hotel with 8 restaurants, near SM City Cebu
Along with 8 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
Bai Hotel Cebu offers 668 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at bai Hotel Cebu. During your stay, you're just a quick walk from City Time Square. Enjoy features like free WiFi in public areas and free self-parking, plus 8 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 8 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from SM City Cebu and 7 minutes from Ayala Center
  • Airport shuttle service available for a fee
Bai Hotel Cebu offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly bai Hotel Cebu. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Mandaue hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
CAFÉ BAI – On-site buffet restaurant.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 1,288 for adults and PHP 644 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at bai Hotel Cebu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1800.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1288 for adults and from PHP 644 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Bai Hotel Cebu offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

bai Hotel Cebu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 928 reviews
Rating 8 - Good. 231 out of 928 reviews
Rating 6 - Okay. 75 out of 928 reviews
Rating 4 - Poor. 26 out of 928 reviews
Rating 2 - Terrible. 28 out of 928 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charah

Liked: Cleanliness, staff & service
Shower needs to be clean better
Stayed 1 night in Nov 2024

8/10 Good

Russell

Travelled with family
Adequate
Adequate.
Stayed 5 nights in Oct 2024

8/10 Good

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Villaflor

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel every time I visit cebu. Staff was wonderful, helpful. And very polite.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
No comment on the property
Stayed 4 nights in Nov 2024

10/10 Excellent

Shirelle

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Maginda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here the night before going on a long trip so that I’m well rested.
Stayed 1 night in Nov 2024

10/10 Excellent

Shirelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great overall experience
Stayed 3 nights in Nov 2024

4/10 Poor

Gowdy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room full of Mold - Ruined the Rest of Trip
The stay at this hotel ruined the rest of the trip. I became sick and my friend had an allergic reaction based on the hotel putting us in a room with mold. After inhaling the environment mold elements that filled the room, I became sick. A sickness that I am still experiencing while typing this review. The rest of Cebu, Chaing Mai, and the plane ride home was not so good with me being sick. In fact I had to get out of my seat over seventeen times to blow my nose and to cough up cold during the plane ride back home. We didn't participate in going out at night to club because I got sick and I didn't get any souvenirs from Bangkok because I was sick. I barely ate anything after I got sick and also I wasn't able to get a massage in Thailand because I got sick. It all started because of this hotel room was full of mold. After informing management that our Room had mold. Management did move us to a better room, took care of our transportation to the airport, and give us a late check out. The three managers I met Lee, Manus or Venus, and a lady whom I don't remember were very nice to us after they learned what we experienced. Although this still cost us a lot of money for a vacation that was ruined with the mold.
Stayed 2 nights in Nov 2024

10/10 Excellent

Flloyd Dominic, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff, Excellent food for their breakfast buffet, Scenery at the pool bar was magnificent. I gonna go back here next time!
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service beautiful rooms
Stayed 2 nights in Jul 2024

8/10 Good

Jhoren

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good, as well as the staff and the service.
Stayed 4 nights in Oct 2024

8/10 Good

Jhoren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only concern was the shower area; there were yellow stains on the tiles.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great amenities. Staff are all very friendly and helpful if you have any queries. Great selection of restaurants on site. Parkmall 2 minute walk.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I almost slip inside the room. There was a drippings of water from the ceiling.i called the hotel staff immediately.
Stayed 1 night in Nov 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

RONA MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leicelle Mae, Glen Head

highly recommended
Stayed 2 nights in Oct 2024

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent 2 nights at the Bai Hotel. The staff was terrific. It was a great value and good location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Vincent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay of 3 nights was decent. My main gripe was the rooms were tiny, bathrooms too. The breakfast buffet was decent, albeit mostly cheap carbohydrates and very little protein. Our air con broke the last day and they recommended we change rooms but we were about to leave when we received the notice. The staff, however, were super friendly and super helpful. We also got massages at the spa and that was very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Russell

Stayed 2 nights in Oct 2024

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience during our two-week stay at the Bai Hotel. Overall, the experience was very positive. The front desk staff were exceptionally accommodating, and the security personnel were attentive, providing excellent customer service. The housekeeping team did a great job addressing our needs throughout our stay, even though we opted not to have daily room cleanings. They ensured we had everything we required. The gym was clean and equipped with everything necessary for a quick workout, and the elevators were quiet and functional. We encountered no issues with traffic. We spent an enjoyable evening at the rooftop bar and most of our breakfasts at the Wall Street Coffee Shop, conveniently located on the premises. However, I would recommend that management look into improving two areas. First, the currency exchange rates need to be more competitive compared to what we found at other exchange services. Second, the driveways could be better maintained, with attendants directing traffic more effectively. There were multiple instances when two vehicles were parked directly in front of the entrance, blocking access. During our stay, we rented a car and used the underground parking structure, and on more than two occasions, we encountered double-parked vehicles. Addressing this issue would likely reduce frustration for guests. Despite these minor concerns, I highly recommend Bai Hotel to anyone planning a visit to Cebu.
Stayed 15 nights in Sep 2024