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The Mandeville Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mandeville Hotel

Poolside bar
Exterior
In-room safe, bed sheets
Reception
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
4 Hotel Street, Mandeville
  • Cecil Charlton Park
    1 min walk
  • Mandeville Market
    2 min walk
  • Reliance Centre
    2 min walk

Room options

View all photos for Junior Room, 1 King Bed, Balcony, Pool View

In-room safe, bed sheets

Junior Room, 1 King Bed, Balcony, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom | In-room safe, bed sheets

Superior Room, 1 Bedroom

  • Sleeps 3
  • 2 Double Beds

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About this property

The Mandeville Hotel

Hotel in Mandeville with 24-hour front desk and outdoor pool
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site.
The Mandeville Hotel offers 60 air-conditioned accommodations, with a ceiling fan. Business-friendly amenities include safes and telephones. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Mandeville Hotel. During your stay, you're just a quick walk from Cecil Charlton Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe and 2 meeting rooms
  • Steps from Cecil Charlton Park and Reliance Centre
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. The Mandeville Hotel also features an outdoor pool, a garden, and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this 3-star Mandeville hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
The Arches – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 9 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Arches

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 30 September 2024 to 1 October 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 9 for adults and from USD 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mandeville Hotel
Mandeville Hotel London
The Mandeville Hotel London, England
The Mandeville Hotel Hotel
The Mandeville Hotel Mandeville
The Mandeville Hotel Hotel Mandeville

The Mandeville Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 34 out of 137 reviews" "
Rating 8 - Good. 35 out of 137 reviews" "
Rating 6 - Okay. 30 out of 137 reviews" "
Rating 4 - Poor. 18 out of 137 reviews" "
Rating 2 - Terrible. 20 out of 137 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yvonne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Carvet

Travelled with family
Liked: Cleanliness, staff & service
All the staff were very professional, helpful and friendly. I was there during Hurricane Beryl and despite losing electricity and water my stay was still enjoyable. Thanks Paul you kept it together during the Storm.
Stayed 3 nights in Jul 2024

4/10 Poor

Nakeisha

Stayed 3 nights in Jun 2024

2/10 Terrible

Paulette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Hotel
The hotel was very old and dated. The bathroom was disgusting, to the point I could not stay overnight. I was at the hotel for a wedding and booked three rooms for myself, family and a friend. We ended up using the rooms just to change our clothes for the wedding, the rooms where so awful, the hotel was awful, we just could not stay.
Stayed 1 night in Jun 2024

8/10 Good

Kurt

Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Olive

Stayed 7 nights in May 2024

8/10 Good

Tameka

Travelled with group
Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff. Easy to get around the shopping areas
Stayed 3 nights in May 2024

8/10 Good

Maudlyn

Travelled with family
Liked: Cleanliness, staff & service
We found the staff friendly and helpful. However, the hot water wasn't working in our room.
Stayed 1 night in Jan 2024

8/10 Good

Lena, Schertz

Stayed 3 nights in Dec 2023

10/10 Excellent

Olive

Liked: Cleanliness, staff & service, room comfort
Stayed 13 nights in Sep 2023

6/10 Okay

Gerald

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was ok for a stay with a very good location in the heart of Mandeville. Everything you could ever need is available within walking distance. The breakfast was exceptionally good in both taste, quantity, presentation and service. On the bad side the internet was down for two days which meant I had to purchase a data SIM. Also the hot water stopped working one morning. The hotel could do with some regular maintenance with water leaks regularly in the hallway and my previous room. The decor could do with some regular paint and repair particularly the main room doors and furniture. However I would stay again as I know what to expect and for the price I'd say it was worth it. They need to change the room names as the junior room is better than the superior room which will confuse anyone. So I was surprised to see when moving from junior to superior it was not superior at all as I was faced with a dirty roof for a view out the window and no balcony. It's better they call the junior superior and then change the superior to be called junior. Staff were mostly all very pleasant. The pool was out of service and there was pretty much nothing to do outside your room in the hotel. No areas of entertainment or to chill . This included no TV in the rooms so bring your own entertainment.
Stayed 9 nights in Nov 2023

2/10 Terrible

Ann Marie

Travelled with partner
Disliked: Property conditions & facilities
The staff was friendly.
Stayed 1 night in Nov 2023

2/10 Terrible

Delisser

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at the Mandeville Hotel was somewhat peculiar. Given that we arrived before our check-in time, I understood why we were told we could not check in until 2:00 p.m. and that we would have to pass the time in the intense heat driving around the town until then. Once we checked in, we found that the rooms were dilapidated, had no refrigerator or TV, old bed linens, and pillowcases that were torn and hand-tied back together. Things were broken and falling apart, such as the closet door. Having no hot water for showering was the hardest part. I was informed that I would have to wait until the next morning till maintenance arrived before they could finally provide hot water to our room, after much back and forth with the front desk they eventually got us hot water. You must ask for an iron and board at the front desk if you need to iron your garments. A further observation I made four days into my stay was that someone had entered my room after we had left for the afternoon, eating all of my biscoff cookies and leaving the empty wrapper in the plastic bag that they were in. One of us had $50 gone from our purse. There was no safe available to keep items in. The only thing about the hotel that we truly liked was the breakfast, which we really appreciated. Although I didn't have a nice stay, I opted to depart one day early after my belongings began to disappear. I asked for a day reimbursement but none was provided.
Stayed 5 nights in Oct 2023

10/10 Excellent

RONDELL

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall stay was good! The night manager was so pleasant and welcoming out of all the staff. The property is outdated and need renovations to match with 2023 times. But I must say that it was clean and kept cleaned. The breakfast that was served was sooo delicious and I could've eat it all day if I could.
Stayed 3 nights in Oct 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far I enjoyed my stay and would recommend others
Stayed 1 night in Oct 2023

2/10 Terrible

Jovan

Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Stayed 1 night in Aug 2023

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very responsive and always pleasant and courteous.
Stayed 4 nights in Aug 2023

10/10 Excellent

Rashaad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was a receptionist there that showed me so mich hospitality.
Stayed 3 nights in Jul 2023

6/10 Okay

Albert

Travelled with group
Disliked: Amenities, property conditions & facilities
ROOMS NEED TO BE UPDATED AND THE POOL DOESN'T WORK
Stayed 3 nights in Jul 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
The Area was Quite and it felt safe.
Stayed 1 night in May 2023

10/10 Excellent

Clinton

Stayed 1 night in Jul 2023

10/10 Excellent

Ceceile

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2023