Citadines Bay City Manila

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citadines Bay City Manila

Reception
Bar (on property)
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Deluxe Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board
Premier Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Diosdado Macapagal Blvd, Pasay, Manila, 01300
  • Mall of Asia Arena
    9 min walk
  • Xi Bei Ramen
    1 min walk
  • Taft Avenue Station
    3 min drive
  • Manila (MNL-Ninoy Aquino Intl.)
    12 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premier Room, 1 Bedroom

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Studio

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

One Bedroom Premier Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Studio

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Studio

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Citadines Bay City Manila

Hotel with a fitness centre, near SM Mall of Asia
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Citadines Bay City Manila offers 212 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels. Microwaves and rice cookers are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Citadines Bay City Manila. During your stay, you're just a quick walk from Mall of Asia Arena. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 12 minutes by foot from SM Mall of Asia and a 2-minute drive from City of Dreams Manila
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Citadines Bay City Manila offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Citadines Bay City Manila also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Pasay hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Bay Cafe – This restaurant serves breakfast, lunch, dinner and light fare.
Lobby Lounge – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 650 to 950 for adults and PHP 325 to 475 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bay Cafe
  • Lobby Lounge

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Rice cooker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets: PHP 2000 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 650 to 950 for adults and PHP 325 to 475 for children
  • Airport shuttle fee: PHP 1422 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 2000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Citadines Bay City Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Citadines Bay City Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 699 reviews" "
Rating 8 - Good. 149 out of 699 reviews" "
Rating 6 - Okay. 33 out of 699 reviews" "
Rating 4 - Poor. 10 out of 699 reviews" "
Rating 2 - Terrible. 13 out of 699 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room smelled musty
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as expected
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Family Friendly
Stayed 2 nights in May 2024

10/10 Excellent

Ma Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Citadines had been very, very accomodating! I had a lot if problems with my flights and all but they’ve been very, very understanding. Thank you once again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place when you don't have a rental car. Everything you need is walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

Darlene, Hagatna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Cory

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good hotel,convenient to international lay over flights 12-15mins ride to NAIA airport. Plus its a pet friendly hotel my cat love our room.
Stayed 1 night in Jul 2024

10/10 Excellent

Jerick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness
Nice place
Stayed 2 nights in Jul 2024

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Customer service was amazing, the staff were super hospitable and lovely. The hotel and rooms looked great. The only detractor is that the air quality in the rooms was a bit musty. The A/Cs seem like they need servicing for mold. The staff provided us with air purifiers on request
Stayed 1 night in Jul 2024

6/10 Okay

Shalimar

Travelled with partner
Liked: Cleanliness
There was a strong sewage/drainage smell throughout the room on the 10th floor. The bedroom AC also leaked on the bed
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel in a great location, close to restaurants, Mall of Asia, and a grocery store all within walking distance. Would definitely stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice up scale hotel. It’s affordable but not as cheap as some hotels in the same area that offer the same services and accommodations.
Stayed 1 night in Jun 2024

8/10 Good

Pannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Liked room service food
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Close to all amenities
Stayed 2 nights in Jun 2024

10/10 Excellent

Wilma

Stayed 1 night in Jun 2024

6/10 Okay

Marilou

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
American style beef steak was absolutely terrible. And expensive. Also. Many breakfast foods at breakfast buffet were cold.
Stayed 1 night in Jun 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in nice place
Stayed 1 night in Jun 2024

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Nothing. Property and staff were great
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great location. Well maintained, great value for the price.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful; check-in and out was efficient. If you need assistance with getting a cab they will gladly schedule one for you. The room was very clean and well maintained, and you actually can take a hot, not barely warm shower! We will definitely plan to stay here again.
Stayed 5 nights in Jun 2024

8/10 Good

Mary Grace P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Clean and comfortable beddings. I love the idea of water dispenser in the room. The access to global tv channels is a plus. Hotel staff are friendly, corteous and attentive esp.the housekeeping. I had issues during the front check in, but were able to resolved it. I have not heard this hotel but Im glad I tried, Its 20min. walk to SM Mall of Asia.
Stayed 1 night in Jun 2024

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the accessibility of the walking distance to the seashore from the hotel. Staff were super kind.
Stayed 1 night in May 2024