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Herald Suites

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Herald Suites

Exterior
Outdoor pool, open 7 AM to 9 PM, pool umbrellas
Lobby
Balcony
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
2168 Don Chino Roces Avenue, Makati, Manila, 1231
  • Makati Medical Center
    9 min walk
  • Greenbelt Shopping Mall
    11 min walk
  • Ayala Center
    11 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    25 min drive

Room options

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Multi Use)

Superior Room, 1 King Bed (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed (Multi Use)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Multi Use)

Standard Room (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Standard Room (Multi Use)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
City Garden GRAND Hotel
Pool
Hot tub
Spa
Parking included
4.6 out of 5, Wonderful, (1074)
The price is €71
for 1 night
includes taxes & fees
6 Dec - 7 Dec
City Garden GRAND Hotel

About this property

Herald Suites

Hotel with free valet parking, near Greenbelt Shopping Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Herald Suites offers 88 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the helpful staff at Herald Suites. During your stay, you're just a quick walk from Makati Medical Center. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 2-minute drive from Greenbelt Shopping Mall and 6 minutes from SM Mall of Asia
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Herald Suites. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Makati hotel is smoke free.

Herald Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests will receive an email from the property in advance of arrival. The email will contain an authorization letter required to access the property. Guests must present a copy of their booking confirmation, valid ID, and the authorization letter at check-in.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Herald Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1250.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1150 per vehicle (one-way, maximum occupancy 2)
  • A late check-out fee will be charged
  • Rollaway bed fee: PHP 1250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Herald Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 9 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Herald Suites
Herald Suites Hotel
Herald Suites Hotel Makati
Herald Suites Makati
Herald Hotel Makati
Herald Suites Makati, Metro Manila
Herald Suites Makati
Herald Suites Hotel
Herald Suites Makati
Herald Suites Hotel Makati

Herald Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 58 out of 315 reviews" "
Rating 8 - Good. 139 out of 315 reviews" "
Rating 6 - Okay. 89 out of 315 reviews" "
Rating 4 - Poor. 19 out of 315 reviews" "
Rating 2 - Terrible. 10 out of 315 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

MAYUMI

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Geefrancis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Boris

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok for 1 night stay
Nice staff despite poor conditions and cleanliness.
Stayed 4 nights in Oct 2023

10/10 Excellent

Noralyn

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff friendly and good services
Stayed 7 nights in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Te facility and the things in the room was too old and was messy, broken.
Stayed 2 nights in Jul 2023

10/10 Excellent

Neil

Stayed 1 night in Jun 2023

6/10 Okay

Koichi

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023

6/10 Okay

Rosita

Stayed 3 nights in Oct 2022

8/10 Good

june

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated
Stayed 1 night in Oct 2022

10/10 Excellent

Arlene, La Mirada

Stayed 2 nights in May 2022

8/10 Good

Pushkar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Feb 2020

10/10 Excellent

Jane, Perth, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable room only disappointment was that Little Tokyo, across the road, has changed but now we discovered Herald Suites instead
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The service was excellent. There were a few minor problems with the room, which management said they would take care of right away.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Herard
Just ok
Stayed 1 night in Nov 2019

8/10 Good

MT, QC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place and the room. Especially the bath room for a clean set up. As improvement, hopefully more choices on the menus for drinks and meal.
Stayed 1 night in Nov 2019

8/10 Good

Hampaslupa, Davao

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I like generally the staff except for the waitress who was coughing all the time. I like the general feel of the hotel. The smell is very nice. I just happen to stay in this hotel several times but I think it has been 3 times already I experienced stuck bath drain cover. The levers dont work. The breakfast was good and Hotsamama Japanese restaurant was fantastic. Great choices and reasonable price.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
reasonable price
Stayed 1 night in Feb 2019

4/10 Poor

Behrouz

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a pleasant stay
Room was very smelly, no hand towel, very old and very small bathroom, building was very old. Except for teh restaurentg that was reasonably ok with good food, nothing else was of expectation
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Extremely disappointed the hotel itself is lovely but when I had to cancel due to a serious problem they would not give me any money back no refund and I have stayed at this hotel and rented more than one room on numerous occasions again very disappointed in Herald Suites