See all properties

I’M Hotel

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for I’M Hotel

Outdoor pool, pool loungers
Front of property – evening/night
Executive Prestige - King | Minibar, in-room safe, desk, blackout curtains
Daily cooked-to-order breakfast (PHP 700 per person)
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Gym
  • Laundry

Explore the area

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Century City
    2 min walk
  • Power Plant Mall
    14 min walk
  • Ayala Triangle Gardens
    15 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    33 min drive

Room options

View all photos for Prestige

Prestige | Minibar, in-room safe, desk, blackout curtains

Prestige

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Bedrooms

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic Studio

Classic Studio | Minibar, in-room safe, desk, blackout curtains

Classic Studio

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Bedrooms

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin | Minibar, in-room safe, desk, blackout curtains

Executive Prestige - Twin

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, blackout curtains

Premier Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King | Minibar, in-room safe, desk, blackout curtains

Executive Prestige - King

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

City Garden GRAND Hotel

Pool
Hot tub
Spa
Parking included
4.6 out of 5, Wonderful, (1131)
The price is €100
for 1 night
includes taxes & fees
1 Jan - 2 Jan
City Garden GRAND Hotel

About this property

I’M Hotel

Luxury Makati hotel in Makati Downtown with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
I’M Hotel offers 434 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Onsen Spa has 50 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at I’M Hotel. During your stay, you're just a quick walk from Century City. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, massages or body treatments at Onsen Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Greenbelt Shopping Mall and 9 minutes from SM Mall of Asia
  • Airport shuttle service available for a fee
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
I’M Hotel has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 700 for adults and from PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
I’M Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1001 reviews" "
Rating 8 - Good. 267 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 60 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Felix, Oklahoma City

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2024

8/10 Good

Vitalii, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Was better few years ago
Stayed 1 night in Jul 2024

8/10 Good

Vitalii, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Few years ago this hotel was better
Stayed 1 night in Jul 2024

10/10 Excellent

Telman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a perfect location
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
VERY slow check in process. 6 front desk staff with 4 monitors. Took 45 minutes to check in and there was no line. Just took my passport then told me to have a seat. No explanation given, very unfriendly, no eye contact. I felt I was annoying them by checking in. Once in the room, nice stay. Pool is unique but limited sun. Good central location to nightlife and felt fairly safe.
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Trip
Outstanding service throughout my stay.
Stayed 11 nights in Aug 2024

6/10 Okay

YU

Disliked: Staff & service
A
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The rooftop bar was amazing and the onsen was a relaxing time. Plenty of great food in and around the hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Mark Anthony

Liked: Cleanliness, staff & service, amenities
A Pleasant Stay with Some Room for Improvement I recently had the pleasure of staying at this establishment, and overall, I was quite satisfied. The staff were courteous and friendly, making me feel welcome throughout my stay. However, there were a few areas that needed attention. Unfortunately, my floor had a persistent pungent smell, which I couldn't quite pinpoint, but it wasn't pleasant. I hope the management addresses this issue soon. The buffet was delicious, but I was disappointed to find no vegetarian options. I hope they consider adding some plant-based choices in the future. On the positive side, the sauna and spa were wonderful treats that helped me relax and unwind. The gym, while not fully equipped, was sufficient for a daily workout routine. The location was convenient, with plenty of restaurants nearby. It could get busy, but grabbing a cab or food wasn't too difficult. Despite some minor drawbacks, I'm more than happy to return to this place and would recommend it to others. With a bit of improvement, it could truly excel.
Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Stayed 4 nights in Jul 2024

8/10 Good

Rhenzo

Liked: Cleanliness
Stayed 3 nights in Jul 2024

6/10 Okay

Rhenzo

Travelled with family
Liked: Cleanliness, amenities
My room drainage at the shower and sink seems have a problem, I raised concern about it but it wasn’t fixed during my stay, as their engineer department says it’s “normal” so i let it be since im tired from my flight. Front desk staff czannel doesn’t have sense of urgency, keep me waiting for 20 minutes just to reactive my keycard. I wonder why they don’t have access to override such thing. Simple troubleshooting might help. Customer service is not genuine, non-chalant all the time. Thanks to elle for assisting me, specifically for my dry clean laundry that was on time.
Stayed 1 night in Jul 2024

10/10 Excellent

Jackie Wai Yip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Good size. Worth the money.. will stay again in the next trip in manila
Stayed 2 nights in Jul 2024

6/10 Okay

David

Cannot take a hot shower. Not a 5 star property
Stayed 2 nights in Jul 2024

6/10 Okay

David

Cannot take a hot shower. Place is not 5 stars.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at I’m Hotel. It was my second time there and I recommend it if wanting to be in Makati. The staff is so helpful and friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Inman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was not worth 888 peso, I should have asked to see the offerings first. Bread had flies around it, no orange juice or other juices just cucumber and ice tea, limited offerings, just not worth it. But the staff make up for any shortcomings the hotel have, my housekeeping attendant warm hospitality.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erik Birger Anton Hedlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, housekeeping, amenities, lobby, and service! Happy to return in the future!
Stayed 8 nights in Jun 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The staff is wonderful and so helpful. I’ve stayed here twice and will continue to return for my trips to Makati.
Stayed 3 nights in Jul 2024

10/10 Excellent

Conrad, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Jun 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool and Onsen was nice, we also had a nice bathtub in our room. Great location! The water dispenser on each floor was very convenient to fill up our drink bottle and kettle. We could hear the street noise from the 17th floor and our view was of the building opposite, the fridge was not cold at all.

6/10 Okay

Felix, Oklahoma City

Liked: Staff & service, property conditions & facilities
Good location in Makati
Stayed 2 nights in Jun 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024