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4.0 out of 5

"Most of the staffs were very good and polite. The place is central to all the shops and other interesting places. " More

By a verified traveller on Sat 27 Jul 2024

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Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Manila Araneta City Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Smart Araneta Coliseum. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at Food Exchange Manila, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body scrubs, facials or Swedish massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Smart Araneta Coliseum and Gateway Mall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Novotel Manila Araneta City Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Manila Araneta City Hotel

Everyone (1) Family (1)
4 out of 5
Most of the staffs were very good and polite. The place is central to all the shops and other interesting places.

Posted by on 27 Jul 2024

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4 out of 5

Concert stay

Pros: Location
Cons: Bar staff
Location: Next to concert venue
Hotel was great location ideal for concert. Staff were good. Only issue was went to bar for a drink in the evening only about 3 other people there, ordered 2 cocktails and a dessert dessert never arrived and they tried to charge me for it then too 2 attempts to get the bill correct at the bar! The bar staff were the weak link not good service or interaction poor overall. All other staff great

Posted by on 13 Aug 2016

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About the Novotel Manila Araneta City Hotel

Location General Aguinaldo Avenue, Quezon City, Manila 0810

Property Features

Novotel Manila Araneta City Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13692 square feet (1272 square metres) and includes conference space. A children's pool, a children's club, and multilingual staff are also featured at the family-friendly Novotel Manila Araneta City Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Quezon City hotel.

  • 401 guestrooms or units
  • 25 levels
  • 3 dining venues
  • Conference rooms
  • 13692 sq ft of conference space
  • 1272 sq. m of conference space
  • Built in 2015
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Manila Santa Mesa Station (6.2 km / 3.8 mi)
  • Metro station: Araneta Center-Cubao LRT Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Novotel Manila Araneta City Hotel offers 401 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Food Exchange Manila – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Gourmet Bar by Novotel – This bistro specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

The 6th Pool Bar & Lounge – This poolside bar specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Indulge – On-site brasserie. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Health or beauty spa nearby

Spa Services

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Swedish massage
  • Hot tub in spa
  • Number of treatment rooms 5
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Reflexology
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Novotel Manila Araneta City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1875 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: PHP 1500 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay, GCash, GrabPay and WeChat Pay

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments, Alipay, GCash, GrabPay and WeChat Pay. This property uses a grey water recycling system and eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Mobile payments
  • Service animals are allowed
  • Alipay
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • GCash
  • Car recommended
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Grab
  • Staffed front desk
  • Children stay free - maximum age 15
  • Contactless check-in is not available
  • WeChat Pay
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1388 for adults and from PHP 694 for children
  • Airport shuttle fee: PHP 3250 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PHP 3250 (one-way), (up to 15 years old)
  • Valet parking fee: PHP 120 per day
  • Pet fee: PHP 1500 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1875 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Novotel Manila Araneta Center Quezon City
  • Hotel Novotel Manila Araneta Center
  • Novotel Manila Araneta Center Quezon City
  • Novotel Manila Araneta Center
  • Novotel Manila Araneta City
  • Hotel Novotel Manila Araneta Center
  • Novotel Manila Araneta City Hotel Hotel
  • Novotel Manila Araneta City Hotel Quezon City
  • Novotel Manila Araneta City Hotel Hotel Quezon City

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.