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The Charter House

3.5 star property

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Photo gallery for The Charter House

Lobby
Outdoor pool, pool loungers
VIP Room | Living area | 32-inch LED TV with cable channels, TV
Outdoor pool, pool loungers
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    ‪1 min walk‬
  • Ayala Center
    ‪1 min walk‬
  • Ayala Museum
    ‪4 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪25 min drive‬

Room options

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Premier Room (Greenbelt Mall View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for VIP Room

VIP Room | Living area | 32-inch LED TV with cable channels, TV

VIP Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Family Room (Greenbelt Mall View)

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

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About this property

The Charter House

Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
This smoke-free hotel features an outdoor pool, a restaurant and a rooftop terrace. WiFi in public areas is free. Additionally, a business centre, a meeting room and laundry facilities are on-site.
The Charter House offers 108 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Charter House. During your stay, you're just a quick walk from Greenbelt Shopping Mall. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at The Capiz Coffee Shop, a coffee shop that serves local and international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Greenbelt Shopping Mall and Ayala Center
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 10 AM.
The Capiz Coffee Shop – This coffee shop specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to June 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
The Charter House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 249 out of 687 reviews
Rating 8 - Good. 271 out of 687 reviews
Rating 6 - Okay. 113 out of 687 reviews
Rating 4 - Poor. 39 out of 687 reviews
Rating 2 - Terrible. 15 out of 687 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location, all staff are friendly and helpful
Stayed 8 nights in Nov 2024

10/10 Excellent

Conrad, Riverside

Stayed 3 nights in Nov 2024

8/10 Good

Vincente

Stayed 3 nights in Nov 2024

6/10 Okay

Francisco

Travelled with partner
Looks old
Stayed 2 nights in Nov 2024

10/10 Excellent

Conrad, Riverside

Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janine Barlis

Travelled with group
It always have been a pleasure staying at the Charter House. Location, cleanliness, affordability, comfort, and staff friendliness are qualities which draws me back to this place.
Stayed 3 nights in Nov 2024

8/10 Good

Matthew a

Travelled with partner
It is a clean place just very out dated. Can place for the price I think it was nice
Stayed 2 nights in Nov 2024

6/10 Okay

Nila

Travelled with partner
Liked: Staff & service
Linen, towels very worn out. They put soiled duvet cover, very disappointing.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location is Greenbelt 1
Check-in was quick. Staff are friendly. And most important, the location is the best!
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Greenbelt is right across the street. Greenbelt 1 has been demolished, but Greenbelt 5 is still open.
Stayed 2 nights in Nov 2024

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good One
Staff are well-mannered, polite and accomodating. Hotel is old yet clean and tidy. Beds are soft and nice. The hotel is very good considering its age, however the manage should look into elecrical fittings. The bathroom lights have the cricket sounds when on in room 305. The towels are very old, brownish white- in color- like floor rugs. The floor rugs are somewhat hand outs from no where, blue color with spots from bleaching. Regardless, happy to use this hotel again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable bed, just across Makati’s biggest mall
Stayed 2 nights in Oct 2024

10/10 Excellent

DeAndre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing location. very clean property. Customer service was great. breakfast was good. I will return if in Mkati again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Mary jill

Travelled with family
Liked: Staff & service
The property is old. There was too much noise on the road. Across the street tge noise from the construction was unbearable. Other than that,room is kept clean. And oh our server, I did not get his name. Every time we go to eat our breakfast, he seems unhappy, but still serves us. There’s this older gentleman who is always welcoming with a smile. But our server never had that welcoming smile except we felt snab.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charter House never disappoints. I’ve stayed here many times and am always very satisfied with their price, cleanliness, great service. I enjoy staying here since it’s across from Greenbelt Mall which is one of my favorite mall. Their room service is quick and the food is fresh, clean and very good. I highly recommend Charter House for short or long stays.
Stayed 3 nights in Oct 2024

4/10 Poor

E

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Catherine, Daly City

Disliked: Cleanliness, property conditions & facilities
The room wall needs painting and the bathroom door it has cracks underneath.
Stayed 3 nights in Oct 2024

4/10 Poor

Catherine, Daly City

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location near greenbelt. But the Place itself needs painting and renovation.
Stayed 4 nights in Oct 2024

8/10 Good

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
k
Stayed 1 night in Oct 2024

8/10 Good

James

Travelled with family
Liked: Staff & service
Great location by greenbelt - easy walk to malls and restaurants 7 Eleven next door But demolition going on across the road that is very noisy Breakfast was not great
Stayed 1 night in Oct 2024

8/10 Good

Ronaldo, LOMITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contraction in the area, busy street noise. But the hotel convenient to all the Mall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joval Barretto, Delta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Oct 2024

10/10 Excellent

Analie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and close to dining and shopping.
Stayed 3 nights in Sep 2024