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Castle And Ball by Greene King Inns

3.0 star property

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Photo gallery for Castle And Ball by Greene King Inns

Bar (on property)
Reception
Family Room | Desk, iron/ironing board, free WiFi
Front of property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
The High Street, Marlborough, England, SN8 1LZ
  • The Merchant's House Marlborough
    ‪2 min walk‬
  • Avebury Stone Circle
    ‪9 min drive‬
  • West Kennet Long Barrow
    ‪11 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi

Superior Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi

Family Room

  • 15 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi

Standard Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (for 4)

Family Room (for 4) | Desk, iron/ironing board, free WiFi

Family Room (for 4)

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Miscellaneous

The Kingsbury at No7 & No8

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (201)
The price is €87
for 1 room
includes taxes & fees
6 Apr - 7 Apr
The Kingsbury at No7 & No8

About this property

Castle And Ball by Greene King Inns

Hotel in Marlborough with coffee shop/cafe and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a garden and a fireplace at reception.
Castle And Ball by Greene King Inns offers 35 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Castle And Ball by Greene King Inns. During your stay, you're just a quick walk from The Merchant's House Marlborough. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Castle and Ball
  • Amenities include a meeting room and a fireplace at reception
  • Steps from The Merchant's House Marlborough and 8 minutes by car from Hackpen Hill
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Castle And Ball by Greene King Inns also features a garden, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

This 3-star Marlborough hotel is smoke free.

Castle and Ball – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Castle and Ball

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Property is also known as

Ball Castle
And Ball By Greene King Inns
Castle Ball Hotel
Castle Ball Hotel Marlborough
Castle Ball Marlborough
The Castle & Ball Hotel Marlborough, UK - Wiltshire
The Castle And Ball Hotel
Castle And Ball by Greene King Inns Hotel
Castle And Ball by Greene King Inns Marlborough
Castle And Ball by Greene King Inns Hotel Marlborough

Castle And Ball by Greene King Inns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 176 out of 419 reviews
Rating 8 - Good. 168 out of 419 reviews
Rating 6 - Okay. 54 out of 419 reviews
Rating 4 - Poor. 14 out of 419 reviews
Rating 2 - Terrible. 7 out of 419 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family get together
Pre Christmas stay to meet family half way. Room was fine, but no hooks to hang coats up. Bar and restaurant service was good, even though it was very busy with Christmas works meals. Shout out to our waiter Toby for the excellent service.
Stayed 2 nights in Dec 2024

6/10 Okay

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Great position on the night street and a bed but very tired
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Frans

Travelled with family
Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Characterful lovely old hotel. Have been many times and will come again.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Down memory lane
The staff were super helpful and courteous - we were very grateful
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Vey comfortable, well priced, easy parking, nice breakfast, lovely staff, all very good
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here on a number of occasions and been thoroughly satisfied with the experience.
Stayed 1 night in Sep 2024

10/10 Excellent

christopher philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for an overnight stay and would use again if passing by.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Stayed 2 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The castle and Ball pub is great the staff are genuinely nice and welcoming and friendly-
Stayed 1 night in Aug 2024

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop over.
Great location close to all amenities parking on site. Food in pub very good and great value. Breakfast very good value plenty of choice.
Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Shane

Business traveller
Liked: Cleanliness, staff & service, room comfort
Fair hotel. Lots of foot traffic noise through the hotel until around11:30 pm. But overall ok
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location steeped in history
The hotel is located in the middle of Marlborough 's unique High Street. Our room was large by UK standards with a clear view of the high st. The staff are friendly but our room did not get made up after the first night. There is ample free parking but for our visit most of the places were blocked off for a marquee . No alternative was offered.
Stayed 2 nights in Jul 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two comfortable nights in a nice town and visited the area around
Stayed 2 nights in Jul 2024

10/10 Excellent

richard

Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grim grim grim
Terrible. Room was dirty and the condition of the furniture was shocking. Headboard looked like it had been clawed by wolves, furniture was cracked and smashed up. Blood stains on the walls. Dirty carpets. The water went off for the day with no warning so I couldn’t flush the loo or wash my hands. I stayed in a hotel in Charlotte once where someone was murdered outside my room. Overall it was a much classier stay than my night in the Castle and Ball and frankly the carpet was cleaner after they took the body away.
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Quiet, clean linen. Plumbing could do with some attention although it's it is an old building, tired room, in need of a facelift!!
Stayed 2 nights in Jun 2024