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Hilton Dalaman Sarigerme Resort & Spa

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Dalaman Sarigerme Resort & Spa

Bar (on property)
Sports facility
Exterior
Family Room, Multiple Beds | View from room
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
Sarigerme Tourism Center PO:11, Ortaca, Mugla, 48610
  • Mavi Dalis
    12 min drive
  • Sarigerme Beach
    18 min drive
  • Dalaman Train Station
    22 min drive
  • Dalaman (DLM-Dalaman Intl.)
    48 min drive

Room options

View all photos for Family Suite

Family Suite | Free minibar, in-room safe, desk, laptop workspace

Family Suite

  • 96 sq m
  • Sleeps 5
  • 3 King Beds

View all photos for Twin Room, River View

LCD TV, ping pong, books

Twin Room, River View

  • 36.4 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Lakehouse Swimup)

Room, 1 King Bed (Lakehouse Swimup) | Living area | LCD TV, ping pong, books

Room, 1 King Bed (Lakehouse Swimup)

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

LCD TV, ping pong, books

Room, 1 King Bed, River View

  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Plus)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Plus)

  • 76 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Living area | LCD TV, ping pong, books

Suite, 1 King Bed, Corner

  • 67 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds (Deluxe with Swim-Up Pool)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds (Deluxe with Swim-Up Pool)

  • 112 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

  • 131 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | View from room

Deluxe Twin Room, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Lake House Swim Up)

Room, 1 King Bed (Lake House Swim Up) | View from room

Room, 1 King Bed (Lake House Swim Up)

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Free minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 67 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Free minibar, in-room safe, desk, laptop workspace

Room

  • 36.4 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Sea View

LCD TV, ping pong, books

Standard Room, 1 King Bed, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Swim-up Pool)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Swim-up Pool)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Living area | LCD TV, ping pong, books

Family Room, Multiple Beds

  • 142 sq m
  • Lake view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Twin Room (Swim-up Pool)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room (Swim-up Pool)

  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW

LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW | Free minibar, in-room safe, desk, laptop workspace

LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW

  • 142 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Grand Suite, Multiple Beds, Sea View

  • 195 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 King Bed, Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Sea View

  • 392 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds, Sea View

Presidential Suite, Multiple Beds, Sea View | Free minibar, in-room safe, desk, laptop workspace

Presidential Suite, Multiple Beds, Sea View

  • 475 sq m
  • Sea view
  • Sleeps 10
  • 1 King Bed and 6 Large Single Beds

Similar properties

Front of property

Ramada BY Wyndham Dalaman

Pool
Hot tub
Breakfast included
Spa
4.5 out of 5, Wonderful, (69)
The price is €92
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Ramada BY Wyndham Dalaman

About this property

Hilton Dalaman Sarigerme Resort & Spa

Luxury hotel on the beach, with 11 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Hilton Dalaman Sarigerme Resort & Spa's 11 outdoor swimming pools or pampering yourself at the full-service spa. Change of bedsheets is available on request
Hilton Dalaman Sarigerme Resort & Spa offers 493 air-conditioned accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, hairdryers and children's dressing gowns.

This Ortaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

6 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 11 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 22 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
With your stay at Hilton Dalaman Sarigerme Resort & Spa, you'll be connected to the convention centre and close to Sarigerme Beach. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy a bite to eat at Sarigerme Main Restaurant, a buffet restaurant that serves international cuisine
  • Splash around at the free water park with a waterslide or swim in the indoor and 11 outdoor pools
  • Indulge with massages, aromatherapy or body scrubs at the spa
  • Services include free food shopping service, a free children's club and a lifeguard on-site
  • On-site recreation includes 6 outdoor tennis courts, a 24-hour gym and a steam room
  • 2.2 mi (3.5 km) from Sarigerme Beach and 21.4 mi (34.5 km) from İnlice Public Beach
  • Free beach shuttle service
Some rates at Hilton Dalaman Sarigerme Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and free beach club on site. At Hilton Dalaman Sarigerme Resort & Spa, you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site, as well as 4 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 poolside bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary water park, a complimentary children's club and a children's pool. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking and valet parking are available.

This 5-star Ortaca hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Sarigerme Main Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Tao Far East Restaurant – Overlooking the garden, this restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open selected days.
Alize Italian Restaurant – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
A la Turca Restaurant – This restaurant specialises in Turkish cuisine and only serves dinner. Reservations are required. Open selected days.
Vela Sea Food Restaurant – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
A complimentary food shopping service is offered and 24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hilton Dalaman Sarigerme Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Football

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 coffee shops/cafes
  • 4 poolside bars
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • A la Turca Restaurant
  • Alize Italian Restaurant
  • Sarigerme Main Restaurant
  • Tao Far East Restaurant
  • Vela Sea Food Restaurant

Things to do

  • 11 outdoor pools
  • 24-hour gym
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Art gallery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Boat
  • Books
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Karaoke
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool (guest access)
  • Parasailing
  • Pedal boat
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping centre
  • Snorkelling
  • Steam room
  • Surf lessons
  • Surfing/bodyboarding
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,934 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a regional park
  • On the beach
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 81-cm LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 November to 28 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.
Property Registration Number 6841

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Dalaman Sarigerme
Hilton Dalaman Sarigerme Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Dalaman Sarigerme Ortaca
Ortaca Hilton Dalaman Sarigerme Resort & Spa Hotel
Hotel Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme
Hotel Hilton Dalaman Sarigerme Resort & Spa
Hilton Dalaman Sarigerme Resort Spa
Hilton Dalaman Sarigerme

Hilton Dalaman Sarigerme Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 122 out of 163 reviews" "
Rating 8 - Good. 32 out of 163 reviews" "
Rating 6 - Okay. 4 out of 163 reviews" "
Rating 4 - Poor. 4 out of 163 reviews" "
Rating 2 - Terrible. 1 out of 163 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

simrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ali

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but Mehmet Yigit in the main restaurant was extraordinary person, attentive and humble wish him all the best in his future.
Stayed 1 night in Jun 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memories are made of this.
This was our second time with you and on both occasions most enjoyable,and I hope that we may make it a third time, if of course you may reward a loyal customer, with an offer, well I can always ask? Regards Freddie.
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay
Our first stay at the Hilton in Serigerme, hotel amazing, service brilliant, drinks on offer great quality, food very good with several different restaurants on offer.
Stayed 2 nights in May 2024

8/10 Good

Ann Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with wonderful facilities. Staff very friendly and helpful. Unfortunately only 1 restaurant is included in all inclusive which was a bit disappointing. Wish they had a breakfast only option
Stayed 6 nights in Apr 2024

4/10 Poor

serran

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The food and cocktails were bot so good and the hotel in general just felt very old and the beach towels were of low quality.
Stayed 1 night in Sep 2023

8/10 Good

Sinan

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Too much mosquitos. Everything else was good for the price.
Stayed 6 nights in Aug 2023

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel. Feels very American corporate. Nice art school but had to pay extra. Good buffet and good service. Felt it lacks some charm
Stayed 2 nights in Aug 2023

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay.
Not as good as previous years, our mini bar hadn’t been fully stocked on arrival and wasn’t fully restocked afterwards, we had to request extra tea and coffee. No slippers in one room, just silly niggles but not the standard we have grown used to. Overall our stay seemed a little less luxurious to previous years, thinking of going back in August and hoping for improvement. Food was good and the kids had a great time just us picky adults!
Stayed 2 nights in May 2023

10/10 Excellent

NIMISHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to go to Hilton Dalaman!!!
This hotel was amazing from the pre arrival communication to check in to every member of the team. The service was amazing, the choice and quality of food was mind blowing, and if you asked for something, every effort was made to ensure it was arranged. We used the spa facilities, again, incredible staff and service. Already looking at booking for next year.
Stayed 4 nights in May 2023

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Axita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for a relaxing family holiday

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely massive with something for everyone. We only stayed here for a day and night before flying home. I think we could have occupied ourselves fro longer but maybe not a whole week. Not really our kind of hotel or holiday but we enjoyed it nevertheless. The cornily named "Mega Buffet" really is mega and the food is pretty good considering. Much is included but activities such as kayaking and windsurfing are extra.
Stayed 1 night in Sep 2022

10/10 Excellent

ALI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good but only sand not
Stayed 3 nights in Sep 2022

10/10 Excellent

MUJDE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very good service, immaculate grounds, never felt crowded, loved every moment! Will be back!
Stayed 4 nights in Sep 2022

4/10 Poor

Anthony

Travelled with partner
Liked: Staff & service, property conditions & facilities
We arrived late in the evening. The reception whilst having my reservation were unaware that Expedia had already taken payment; so charged my credit card again and then subsequently cancelled the payment. Too late for dinner so were offerred sandwiches - sandwiches consisted of a tied-looking roll and chips. Breakfast was fine although finding a vacant table was a challenge; similar for dinner. The beach really was a non-event; many people stayed with the pools. All-in all-disappointing - really not our sort of hotel.
Stayed 2 nights in Jun 2022

8/10 Good

ALLAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Ruvani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Excellent property.
Stayed 4 nights in Jun 2022

8/10 Good

Najda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the lake homes with swim up swimming pool access. The staff is not customer sevice oriented. We wished to dine at one of the A la carte restaurants, because we had not made a booking until 8pm - we could not dine. We had asked for daily newspapers - we never got them.
Stayed 2 nights in Jun 2022

10/10 Excellent

Önder

Stayed 3 nights in May 2022

10/10 Excellent

AKIN, miami

Stayed 2 nights in Apr 2022

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in Oct 2021

8/10 Good

MAHDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Robert

Liked: Property conditions & facilities, room comfort
Good do so much better Hilton..
To start our check in was delayed by over 1 hr because our room was not cleaned in time for the 3pm check in. We had requested a Sea View Room and whilst we had been given an excellent room in one of the Lakeside Villa's it was located at the rear of the Hotel and Sea Glimpse may have been a better description. The hotel provided Golf Buggy transport, which was generally quick and efficient. The following day our room was not made up due to a electrical fault on the door panel that requested not to be disturbed, (I am guessing this is why our room was not ready for us on arrival). After informing reception, this was fixed and room cleaned satisfactorily on the following day. Overall staff at the hotel were not so welcoming and service was slow and given without a smile. (maybe as end of season they had all forgotten their training). Staffing levels appeared ok but the clearing of tables etc. was not as efficient as it could have been. The Champaign and Wine Bar, together with Scotch and Cigar Lounge are a shadow of their former existence. Limited Wine and Scotch on offer and can not even smoke a cigar in the Cigar Lounge...... We tried out the Chinese Restaurant one evening, whilst OK the food arrived cold having been prepared in the main restaurant and travelled to the Chinese Restaurant. not even kept hot on burners that you might expect in traditional Chinese restaurants. Overall excellent hotel that could have done so much better..
Stayed 3 nights in Oct 2021