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8 Mar 2022 by FOM
Dear Mr. Marc, Thank you very much for choosing 2Ciels Luxury Boutique Hotel & Spa during your stay in Marrakech, and for sharing your feedback. We are delighted to learn that you enjoyed all elements of your stay. We will make sure that our standards of service are maintained and continually improved to meet and exceed your expectations during your future visits. I hope to welcome you back very soon. Kind Regards, Faisal
5 Feb 2022 by Faisal
Dear Valued Guest, We would like to thank you for providing us with such a positive feedback regarding your recent stay at our property. It is a pleasure to read that you enjoyed your experience at 2Ciels Luxury Boutique Hôtel & Spa, Marrakech. We are delighted that you found all the aspects of our hotel features and staff to your taste. We look forward to welcoming you again soon. Kind Regards, Faisal
25 Sep 2019 by Mohamad Askour Front Office Manager
Dear guest, It was a pleasure to welcome you to our hotel and we hope you appreciate our beautiful city We will be delighted to see you again for your next stop in the city of a thousand and one nights. Kind regards Mohamad Askour Front Office Manager 2Ciels Luxury boutique hôtel & Spa PATRON DE LA MER Restaurant gastronomique - bar à tapas
12 Jun 2019 by Front Office Manager
Dear Kay, We would like to sincerely thank you for your kind comments, while we strive to provide an enjoyable stay to all our guests, it is certainly refreshing to receive your feedback and share it with other travelers. I thank you as well for bringing to our attention some details that needs improvement. We hope to welcome you back on your next visit to the city. Kind regards Mohamad Askour Front Office Manager 2Ciels Luxury boutique hôtel & Spa PATRON DE LA MER Restaurant gastronomique - bar à tapas
15 Oct 2017 by hebergement
Dear Tony, We thank you very much for this feedback following your last stay with us. We are pleased to read that you appreciate. We will be pleased to welcome you again for your next stay in Marrakech. Best regards. Stéphane 2Ciels Luxury boutique hôtel & Spa PATRON DE LA MER Restaurant gastronomique - bar à tapas
2 Jul 2023 by The Management
Thank you very much for sharing your valuable feedback with us. We are truly happy to know you had a nice stay in 2Ciels Boutique Hotel & SPA and we met your expectations.We truly look forward to welcome you back again in the near future.
31 May 2023 by The Management
Merci d’avoir partagé vos précieux commentaires avec nous. Nous regrettons profondément que l'hôtel ne répond pas à vos attentes. Nous vous prions de noter que nous sommes un 2Ciels Boutique Hotel & SPA, l'une des marques de luxe, certaines normes et caractéristiques peuvent être différentes de celles de 2Ciels. S'il y a quoi que ce soit que vos voulez nous faire parvenir, n’hésitez pas à nous contacter directement.Nous apprécions tous vos commentaires, car ils nous aident à améliorer chaque jour le service que nous offrons à nos clients.
13 Feb 2020 by Front Office Manager
Dear Guest. We would like to thank you for providing us with such a positive feedback regarding your recent stay at our property. It is a pleasure to read that you enjoyed your experience at 2Ciels Luxury Boutique Hôtel & Spa, Marrakech. We are delighted you found all the aspects of our hotel features and staff to your taste. We look forward to welcoming you again soon.
5 Nov 2019 by Guest Relation
Dear Client, Thank you for taking a moment to write about your stay with us 2Ciels Luxury Boutique Hôtel & Spa, Marrakech. It is a delight to read that enjoyed the property along with the service our team was able to provide. We hope that you will join us again for a future visit to Marrakech. Best Regards,
25 Sep 2019 by Mohamad Askour Front Office Manager
Dear guest, It was a pleasure to welcome you to our hotel and we hope you appreciate our beautiful city We will be delighted to see you again for your next stop in the city of a thousand and one nights. Kind regards Mohamad Askour Front Office Manager 2Ciels Luxury boutique hôtel & Spa PATRON DE LA MER Restaurant gastronomique - bar à tapas
2Ciels Boutique Hotel & SPA offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. A rooftop terrace, spa services, and a library are also featured at 2Ciels Boutique Hotel & SPA. An area shuttle within 5.00 km and an airport shuttle (available 24 hours) are available for a fee. Smoking is allowed in designated areas at this Art Deco Marrakech hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
2Ciels Boutique Hotel & SPA offers 85 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries. This Marrakech hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM. An additional breakfast is available daily for a fee. The hotel hosts a free manager's reception daily.
Le Patron de la Mer – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Le Club Bar – This bar specialises in Mediterranean cuisine. Open daily.
Lola SkyLounge – On-site café. Open daily.
Late-night fare is available from 24-hour room service.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
Rituals has 4 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
