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Appart hotel MOUNA

3.5 star property

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Body treatments, body wraps, body scrubs, facials, 1 treatment room
Lunch and dinner served, Moroccan cuisine
Outdoor wedding area
Lobby sitting area
Superior Apartment, 1 Bedroom | Living area | Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Kitchen

Explore the area

Map
7, Avenue Yaacoub El Mansour, Marrakech, 40000
  • Marrakech Plaza
    ‪6 min walk‬
  • Majorelle Garden
    ‪12 min walk‬
  • Jemaa el-Fnaa
    ‪4 min drive‬
  • Marrakech (RAK-Menara)
    ‪15 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms, Balcony, City View (4 persons)

Premium bedding, in-room safe, blackout curtains, soundproofing

Family Apartment, 2 Bedrooms, Balcony, City View (4 persons)

  • 89 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Apartment, 1 Bedroom, Balcony, City View (4 persons)

Premium bedding, in-room safe, blackout curtains, soundproofing

Luxury Apartment, 1 Bedroom, Balcony, City View (4 persons)

  • 69 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony, City View (6 persons)

Premium bedding, in-room safe, blackout curtains, soundproofing

Family Apartment, 2 Bedrooms, Balcony, City View (6 persons)

  • 89 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Balcony, City View (2 persons)

Premium bedding, in-room safe, blackout curtains, soundproofing

Luxury Apartment, 1 Bedroom, Balcony, City View (2 persons)

  • 69 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Appart hotel MOUNA

Aparthotel with a full-service spa, a short walk to Marrakech Plaza
This aparthotel features a full-service spa, a restaurant and a steam room. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms and concierge services. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a flat-screen TV with satellite channels. Guests can appreciate conveniences, such as a sofa bed and a coffee/tea maker, and other amenities include room service and premium bedding.
Appart hotel MOUNA offers 20 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a steam room.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Appart hotel MOUNA. During your stay, you're just a quick walk from Marrakech Plaza. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This comfortable aparthotel has 20 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a sofa bed and a living room
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Treat yourself to body scrubs, body treatments or facials at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room
  • Within a 15-minute walk of Marrakech Plaza and Majorelle Garden
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Appart hotel MOUNA offers its guests a full-service spa and a steam room. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at Appart hotel MOUNA.

Smoking is allowed in designated areas at this 3.5-star Marrakech aparthotel.

On-site venue – This restaurant specialises in Moroccan cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Pool/Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Massage
  • Steam room
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 3 per day)
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Refrigerator
  • Toaster

Dining

  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Premium bedding
  • Sofa bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Terrace

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Hair salon
  • Housekeeping (daily)
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Appart hotel MOUNA

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (return)
  • Nearby parking fee: EUR 3 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Appart hotel MOUNA offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Résidence MOUNA Marrakech
Appart hotel MOUNA Marrakech
Appart MOUNA Marrakech
Appart MOUNA
Appart hotel MOUNA Marrakech
Appart hotel MOUNA Aparthotel
Appart hotel MOUNA Aparthotel Marrakech

Appart hotel MOUNA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 165 reviews
Rating 8 - Good. 57 out of 165 reviews
Rating 6 - Okay. 9 out of 165 reviews
Rating 4 - Poor. 5 out of 165 reviews
Rating 2 - Terrible. 3 out of 165 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Prajwal

Travelled with family
Liked: Cleanliness, amenities
The property was very clean. Even though there was a foul smell on day one, the apartment was cleaned and the smell issue was addressed quickly. Our friends visited the apartment to spend an evening together. They were asked to submit their passports for record keeping. When questions were asked about data protection, the front desk person was unable to answer and felt irritated. Our guests felt uncomfortable during this conversation. Having said that, Abdul Malik at the front desk was brilliant and always helpful. Overall a good place for family stay.
Stayed 7 nights in Dec 2024

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Nice flat, good size, clean, very friendly staff. Would have been even better if washing machine is added to the flat
Stayed 4 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, room comfort
Basic but roomy apartment. Noisy road at the front
A nice roomy apartment with good facilties. Breakfast can be bought at it's own cafe. Our first room with a balcony was OK but overlooked a busy and noisy road. We had to swap halfway through our stay when a terrible smell of drains filled the room. No problem swapping immediately and the new apartment was at the back. No balcony, but much quieter.
Stayed 6 nights in Nov 2024

4/10 Poor

Nozm, Springfield Gardens

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is outdated in this place nothing here is luxury like the name says, door keycards don’t work tv outdated wifi is the worst I have ever seen, the pots and pans wow , no iron also bring ur own. Its a good location but i guess owners don’t care about maintaining the property
Stayed 5 nights in Oct 2024

10/10 Excellent

Allarakhi Liacatali

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, room comfort
Clean spaces Friendly staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Gracia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was so discussing about this property because it's was really dirty and very old this place is nothing like in the pictures they didn't have a microwave to warm up the food , no water no soap everything was terrible!!!! I want a refund
Stayed 1 night in Oct 2024

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice stay!
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Zack

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Abdelrahman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice receptionists Clean place AC in bedroom and living room. Toilet is clean. Area around place is good and there are local supermarkets. Also cafes and restaurants nearby. Local tax can be paid in dirhams too.
Stayed 4 nights in Sep 2024

10/10 Excellent

Reema

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Khalid

Travelled with family
Liked: Cleanliness, room comfort
Overall a descent place
Positive points: - Well localised - Clean - Friendly staff - well equipped - Toiletries and nice towels Negative side : - Building and lift a bit outdated - Noisy Air conditioning - No easy access for wheelchair, pushchair or heavy suitcases
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very nice hotel, close to attractions. Very good for the family, as you get living area and kitchen area. Kids enjoyed the WiFi and living space. Staff at the hotel are very helpful, breakfast was enjoyable
Stayed 6 nights in Aug 2024

8/10 Good

Laura

Stayed 1 night in Jun 2024

2/10 Terrible

Luis

Liked: Cleanliness, room comfort
No support privided in a SOS situation
The hotel apartment is in a good location although not many restaurants or shops close. I got sick last day and requested help from a friend as i couldn't walk alone. The hotel refused a friend to enter so had to check out 1 day earlier. They were not benevolent at all with my situation.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sheraz

Liked: Cleanliness, property conditions & facilities
I have always stayed here very good
Stayed 9 nights in May 2024

10/10 Excellent

LUCY

Liked: Cleanliness, amenities, property conditions & facilities
I would return to this apartment if I ever go back to Marrakesh. The apartment has everything you need and in good condition. Compared to other places I stayed in Morocco, this apartment was in much better condition and better furnished than the others. The location is very convenient, a short walk from the YSL Garden. I had breakfast included but the options in the neighbouring cafe looked rubbish so I didn't order. Bed and shower were the best I found in Morocco on this 2 week trip.
Stayed 3 nights in Jun 2024

8/10 Good

Madeha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, room comfort
Amazing hotel
Amazing hotel. The staff are a credit to the hotel
Stayed 2 nights in May 2024

8/10 Good

Hungkei

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Mahboob

Liked: Cleanliness, amenities, property conditions & facilities
Safe and friendly atmosphere
Stayed 4 nights in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, amenities
Friendly and helpful staff at reception, cafe next door and housekeeping. We were able to communicate primarily in English, went the extra mile when I gave the wrong info for shuttle pickup. Shower area could use a ledge for soaps etc - kitchen could use some dishcloths.
Stayed 4 nights in Apr 2024

10/10 Excellent

Megha

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024