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Atlas Medina & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlas Medina & Spa

Outdoor pool, pool umbrellas
In-room safe, desk, blackout curtains, soundproofing
Garden
Bar (on property)
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Avenue Hassan 1er, Marrakech, 40000
  • Palais des Congrès
    2 min walk
  • Avenue Mohamed VI
    2 min walk
  • Menara Gardens
    11 min walk
  • Marrakech (RAK-Menara)
    12 min drive

Room options

View all photos for 2 Chambres adjacente

2 Chambres adjacente | In-room safe, desk, blackout curtains, soundproofing

2 Chambres adjacente

  • 80 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, desk, blackout curtains, soundproofing

Standard Room, Pool View

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

View from room

Standard Double Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Single Room, Pool View

In-room safe, desk, blackout curtains, soundproofing

Single Room, Pool View

  • 40 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

View from room

Standard Single Room

  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout curtains, soundproofing

Junior Suite

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Atlas Medina & Spa

Luxury Marrakech hotel in Hivernage with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Atlas Medina & Spa offers 235 accommodations with a safe and complimentary dressing gowns. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they enjoy the room service at Atlas Medina & Spa. During your stay, you're just a quick walk from Avenue Mohamed VI. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Jacaranda, one of the property's 2 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, Ayurvedic treatments or body treatments at the spa
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute walk from Avenue Mohamed VI and 11 minutes on foot from Menara Mall
Atlas Medina & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a fitness centre, and a sauna are also featured at the luxury Atlas Medina & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Marrakech hotel.

Jacaranda – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner.
Tataoui – Overlooking the pool and garden, this restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Jacaranda
  • Tataoui

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2003
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 7 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 18 August 2022 to 17 August 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for MAD 300.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MAD 30 per night
  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MAD 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Atlas Medina
Atlas Medina Hotel
Atlas Medina Hotel Marrakech
Atlas Medina Marrakech
Atlas Medina And Spa
Medina Spa Marrakech
Atlas Medina & Spa Hotel
Atlas Medina & Spa Marrakech
Atlas Medina & Spa Hotel Marrakech

Atlas Medina & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 363 reviews" "
Rating 8 - Good. 153 out of 363 reviews" "
Rating 6 - Okay. 51 out of 363 reviews" "
Rating 4 - Poor. 34 out of 363 reviews" "
Rating 2 - Terrible. 19 out of 363 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and comfortable. Friendly and professional staff.
Stayed 1 night in May 2022

2/10 Terrible

Eddie

Disliked: Staff & service, amenities, property conditions & facilities
I have pictures to illustrate the very bad condition of this property. Upon check out i was told that the prpery will be closed for renovation as of that day. I proceeded to ask for a refund to all or some of money i paid them. They were too unhelpful.
Stayed 1 night in Jun 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service
If you have US standards of a sparkling new property, with everything perfectly pristine, you'll be disappointed. This 20 year old property is a bit worn, but still very clean! There were annoyances, like being checked into a dirty room, the room service card not in the room (and with a limited menu), needing to pay for room service with cash, the gift shop not being open to buy water....but staff were professional and handled business. Don't go expecting a US experience where staff jump to attention and anticipate your needs! Staff were friendly and warm, and did their job. Breakfast buffet was solid, with much variety, promptly refilled, and a good mix of traditional fare with things like omlets. Staff spoke English and were helpful. Downsides: in a tourist hotel zone around 30 minute walk from the downtown markets. Convenient to the train station. Massive Carrefour supermarket 20 min walk, corner store maybe 10 minute walk away. Reasonable value for money, given the ridiculous prices for hotel rooms in the market area. Likely would stay again.
Stayed 2 nights in May 2022

2/10 Terrible

Jan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
253 rooms and 13 parking spots. Do the math. They have an onsite parking lot that they refuse to open. Reception is slow and unfriendly. Car staff is mostly rude, except for 1 staff member who was actually helpful. Restaurant staff also unfriendly. Property is in need of updates and is heavily showing eear and tear. Room contained many items from precious guests.
Stayed 2 nights in May 2022

4/10 Poor

osama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In stoppable decline
I have been to this hotel several times over the years since it opened, I have noticed a continuous decline, this was probably my last time
Stayed 1 night in May 2022

6/10 Okay

Avi

Stayed 1 night in May 2022

8/10 Good

Maria Angelica, Scarborough

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The aircon wasn’t that good and food is expensive but area is quite nice
Stayed 1 night in May 2022

10/10 Excellent

Greta A, ARLINGTON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel. Comfortable beds and spacious rooms. Accomdating staff. Great experince.
Stayed 1 night in Oct 2021

8/10 Good

adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Abderrahmane, Casablanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good stuff is nice only walcome drink was missed in the room on my arrival but OK good luck
Stayed 1 night in Feb 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool area
Very pleased with our stay. Fabulous pool area. Large comfortable room with large balcony
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff were very pleasant and helpful. Services good, location perfect. The hotel is clean but can be updated. My main concern was the aromatic smell as I found it too overwhelming for my senses. (I understand this is cultural and I am sensitive to strong smells as it gives me headaches; so take review with awareness). Overall my stay was pleasant and safe.
Stayed 7 nights in Feb 2020

10/10 Excellent

Hansdev

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

4/10 Poor

Zayn

Travelled with partner
Disliked: Cleanliness, staff & service
Hotel is very misleading. They say it’s a 5* however I would never give it that rating. Staff are very much useless and unhelpful. Rooms are very dirty. Breakfast is a joke upon what they offer. Overall very bad experience...to much was wrong
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
The design of the hotel, the location and the friendly and highly professional staff were a delight. The room was spacious, spotless and the terrasse view was fantastic. I just regret more family friendly entertainment at night such as shows or kids disco. The singer was outstanding at night in the a la carte area.
Stayed 5 nights in Oct 2019

2/10 Terrible

khawar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the hotel was nice, the hotel is clean and well maintained. However the staff just barge into the room without knocking. There needs to be more privacy for the guests.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Jack, Boston

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Messy checkin. Messy hotels. Very bad rooms, smell so bad we had to leave. Unfriendly staff. Couldn’t find my reservation.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very easy to get to on our motorbikes in the new part of town with security all night available
Stayed 1 night in Jun 2019

4/10 Poor

FREDERICK

Disliked: Cleanliness, staff & service
Quality of the internet really very bad. At times no reception or frequent total breaks. No effective reaction of the technical services except to say we will repair and check with our manager. Pool edge and sun chairs infected with dried bird excrement
Stayed 1 night in Jun 2019

8/10 Good

Amble

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bathroom Shower Door
The glass door to the shower does not close and there is a pool of water in the bathroom after the shower.
Stayed 1 night in May 2019