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4.0 out of 5

"As a special birthday treat my daughter and I went to Marrakesh for 3 days of luxury. The room was delightful and comfortable, although I always trave ... " More

By a verified traveller on Tue 19 Dec 2017

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Suite (Atlas)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Villa (Mandarin Pool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa (Mandarin Pool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 2 Bedrooms (Spa)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 2 Bedrooms (Oriental Pool)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they enjoy the room service at Mandarin Oriental, Marrakech. During your stay, you'll be within walking distance of Royal Golf of Marrakech. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Shirvan, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to detox wraps, facials or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • 8 minutes by car from Jemaa el-Fnaa and 6 minutes from Avenue Mohamed VI
  • Free airport shuttle service
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Mandarin Oriental, Marrakech ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mandarin Oriental, Marrakech

Other (1)
4 out of 5

Luxurious but, what a shame

Pros: pure luxury and wonderful view
Cons: The Ling Ling restaurant was sadly under par for veggie people... come on more effort for vegan food.
Location: perfect
As a special birthday treat my daughter and I went to Marrakesh for 3 days of luxury. The room was delightful and comfortable, although I always travel with my own pillow, I really didn't need it as the pillows were sumptous. The spa was amazing and we had fantastic treatments and service, 10+/10 . The main restaurant made a huge effort to please us as veggie and vegan foodies. I would have given full marks for this hotel if it had not been for Ling Ling restaurant. Although as vegetarians our expectations were not high, the veggie food was disappointingly average, a bad case of 'the emperors new clothes'.... but there was something extraordinary about Ling Ling it was that sadly they incorrectly charged us for 3 portions of duck adding £120 to our bill.... check you bills people and they didn't even apologise!! Shame!!

Posted by , from London on 19 Dec 2017

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About the Mandarin Oriental, Marrakech

Location Route Du Golf Royal, Marrakech, Marrakech 40000

Property Features

Mandarin Oriental, Marrakech offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 5457 square feet (507 square metres) and includes a conference centre. A fitness centre, a steam room, and spa services are also featured at the luxury Mandarin Oriental, Marrakech. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Marrakech hotel.

  • 1 floor
  • 65 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • 5457 sq ft of conference space
  • 507 sq. m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Marrakech Central Station (9.3 km / 5.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Mandarin Oriental, Marrakech offers 65 accommodations with private plunge pools and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private Plunge Pool
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Sitting area
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Shirvan – Overlooking the pool and garden, this fine-dining restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Shirvan Bar – This cocktail bar specialises in international cuisine and serves dinner and light fare. Open daily.

Pool Garden – This poolside restaurant specialises in Mediterranean cuisine and serves brunch and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Ling Ling By Hakkasan – Overlooking the pool and garden, this diner specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Tent – Overlooking the pool and garden, this cocktail bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Free bicycles on site
  • Golfing on site
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mandarin Oriental, Marrakech offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 1500.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Pets allowed (no fees)
  • Pets cannot be left unattended
  • Property is not currently implementing any guest safety measures
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 49.5 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Oriental Marrakech Hotel
  • Mandarin Oriental Marrakech
  • Mandarin Oriental Marrakech
  • Mandarin Oriental, Marrakech Hotel
  • Mandarin Oriental, Marrakech Marrakech
  • Mandarin Oriental, Marrakech Hotel Marrakech

You should know

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.