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Mandarin Oriental, Marrakech

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Marrakech

Exterior
Suite (Atlas) | View from property
Fireplace
Exterior
Property entrance

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
Route Du Golf Royal, Marrakech, Marrakech, 40000
  • Marrakech Royal Golf Club
    12 min walk
  • Agdal Gardens
    2 min drive
  • Al Maadan Golf
    7 min drive
  • Marrakech (RAK-Menara)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Villa, 2 Bedrooms (Spa)

Villa, 2 Bedrooms (Spa) | Balcony

Villa, 2 Bedrooms (Spa)

  • 290 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Villa (Mandarin Pool)

Villa (Mandarin Pool) | Balcony

Villa (Mandarin Pool)

  • 288 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms (Oriental Pool)

Villa, 2 Bedrooms (Oriental Pool) | Terrace/patio

Villa, 2 Bedrooms (Oriental Pool)

  • 422 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Villa (Mandarin Pool)

Family Villa (Mandarin Pool) | Terrace/patio

Family Villa (Mandarin Pool)

  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Suite, 2 Bedrooms

Panoramic Suite, 2 Bedrooms | Balcony view

Panoramic Suite, 2 Bedrooms

  • 218 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Suite (Atlas)

Suite (Atlas) | View from room

Suite (Atlas)

  • 135 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Mandarin Oriental, Marrakech

Luxury Marrakech hotel in Annakhil with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Additionally, an outdoor pool, 3 bars/lounges and a fitness centre are on-site.
Mandarin Oriental, Marrakech offers 65 accommodations with private plunge pools and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they enjoy the room service at Mandarin Oriental, Marrakech. During your stay, you'll be within walking distance of Royal Golf of Marrakech. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Shirvan, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to detox wraps, facials or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • 8 minutes by car from Jemaa el-Fnaa and 6 minutes from Avenue Mohamed VI
  • Free airport shuttle service
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Mandarin Oriental, Marrakech offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 5457 square feet (507 square metres) and includes a conference centre. A fitness centre, a steam room, and spa services are also featured at the luxury Mandarin Oriental, Marrakech. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Marrakech hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Shirvan – Overlooking the pool and garden, this fine-dining restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Shirvan Bar – This cocktail bar specialises in international cuisine and serves dinner and light fare. Open daily.
Pool Garden – This poolside restaurant specialises in Mediterranean cuisine and serves brunch and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Ling Ling By Hakkasan – Overlooking the pool and garden, this diner specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Tent – Overlooking the pool and garden, this cocktail bar only serves light fare. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ling Ling By Hakkasan
  • Pool Garden
  • Shirvan
  • Shirvan Bar
  • The Tent

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Private plunge pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (5,457 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 132-cm TV with premium digital channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 3:00 PM and 6:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 1500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 49.5 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Mandarin Oriental, Marrakech offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mandarin Oriental Marrakech Hotel
Mandarin Oriental Marrakech
Mandarin Oriental Marrakech
Mandarin Oriental, Marrakech Hotel
Mandarin Oriental, Marrakech Marrakech
Mandarin Oriental, Marrakech Hotel Marrakech

Mandarin Oriental, Marrakech Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 60 reviews" "
Rating 8 - Good. 8 out of 60 reviews" "
Rating 6 - Okay. 2 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ieva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just flawless
This place is absolutely divine, our third time and can’t wait to come back. Service and surroundings are just outstanding
Stayed 5 nights in Aug 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was beyond great. The property was immaculate and beautiful. The only challenge was distance from town, which required a car service. But would stay here again in a minute! Best hotel ever.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Shelagh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, and their service spectacular. It was a very luxurious and relaxing experience. The rooms, landscape, and gardens at the resort were very beautiful. I especially loved all the roses and honeysuckle planted on the property.
Stayed 1 night in Mar 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

manka

Stayed 2 nights in Feb 2024

10/10 Excellent

Jabor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was absolutely beautiful, perfect for rest and relaxation. During our stay we only needed to leave the hotel once for an excursion. Food quality is top notch, and service at the hotel is the best we ever experienced. They make sure you are completely taken care of, from the time you arrive at the airport to when you leave. Spa treatments were great too. We would definitely visit again if we come back to Morocco.
Stayed 3 nights in Aug 2023

10/10 Excellent

Fatima Zahra

Stayed 13 nights in Jun 2023

10/10 Excellent

Tiffany, Sicklerville

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were terrific. Being under the flight path to the airport was not.
Stayed 1 night in Apr 2023

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, luxury hotel with great staff and service. A premium price but definitely 5 star
Stayed 7 nights in Mar 2023

8/10 Good

francesca

Travelled with family
Liked: Cleanliness, staff & service, amenities
The restaurant is not good, the service and the food

10/10 Excellent

Wesley

Stayed 7 nights in May 2022

8/10 Good

Toby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Tasneem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort family friendly with customer first attitude. Fiona was excellent and attentive to our needs. Hisham and Amin, our butler were always there when we needed them. The mandarin pool villa is beautifully designed and the gardens outside the villa are like your in Paradise. Perfect location for medina and the airport. Highly recommend this place.
Stayed 8 nights in Aug 2021

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Youssouf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel service is great our butler Ali was great.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I travel a significant amount and the Mandarin by far was one of the best hotels we have stayed in. The staff was the most wonderful staff. From the General manager Marcel to The Managers Fiona and Mounia we have never had such an amazing hospitable experience. They made us feel like we were at home and went above and beyond. Karim and Ousama were our private butlers who were exceptional and attentive to every single detail. I don’t have enough kind words on the experience we had and highly recommend the Mandarin Oriental Hotel to anyone visiting Marrakech. The villas are absolutely gorgeous. Felt like we were in paradise. Thank you to the entire staff for an amazing experience.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel service digne d un palace merci a toute l equipe merci a notre majordome abdessamad et ahmed il etait la toujour a notre service
Stayed 3 nights in Jul 2021