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Riad Catalina

4.0 star property

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Photo gallery for Riad Catalina

Breakfast, lunch, dinner served; Moroccan cuisine, garden views
Shower, free toiletries, hair dryer, towels
1 bedroom, premium bedding, blackout curtains, soundproofing
Outdoor pool
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
21 Derb Abdellah Ben Hssaine Bab Laksour, Marrakech, 40000
  • Dar el Bacha Palace
    ‪1 min walk‬
  • Le Jardin Secret
    ‪4 min walk‬
  • Souk of the Medina
    ‪6 min walk‬
  • Marrakech (RAK-Menara)
    ‪14 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | 1 bedroom, premium bedding, blackout curtains, soundproofing

Standard Suite

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, blackout curtains, soundproofing

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

1 bedroom, premium bedding, blackout curtains, soundproofing

Standard Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Riad Catalina

Family-friendly riad with free breakfast and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this riad. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Riad Catalina offers 20 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature premium bedding. Satellite televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Riad Catalina, you're just a quick walk from Jemaa el-Fnaa. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Moroccan cuisine and garden views while dining at Marocain
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 4-minute walk from Le Jardin Secret and 7 minutes on foot from Jemaa el-Fnaa
  • Airport, beach and shopping centre shuttle service available for a fee
Riad Catalina offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. A library, a terrace, and multilingual staff are also featured at the family-friendly Riad Catalina. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

Guests are served a free continental breakfast daily from 7 AM to 11 AM.
Marocain – Overlooking the garden, this restaurant specialises in Moroccan cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (MAD 20 per day)

Food and drink

  • Free continental breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marocain

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Catalina

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 1500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: MAD 450
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 600
  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 20 per vehicle
  • Self-parking fee: MAD 20 per day
  • Rollaway bed fee: MAD 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Riad Catalina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Catalina Marrakech
Riad Catalina
Riad Catalina Marrakech
Riad Catalina Hotel Marrakech
Riad Catalina Riad
Riad Catalina Marrakech
Riad Catalina Riad Marrakech

Riad Catalina Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 76 out of 191 reviews
Rating 8 - Good. 81 out of 191 reviews
Rating 6 - Okay. 21 out of 191 reviews
Rating 4 - Poor. 10 out of 191 reviews
Rating 2 - Terrible. 3 out of 191 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Christian

Stayed 6 nights in Aug 2024

8/10 Good

Van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a rocky start, room not available so we were offered a room in another location not nearly as nice, so we rated a 4 rather than 5 which it otherwise would get hands down. Wonderful inner courtyard, staff very helpful and friendly, highly recommended
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess Nadia is just fantastic! Super helpful and friendly. The food was amazing too!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building, the garden and all the staff were wonderful. Would highly recommend.
Stayed 4 nights in Feb 2020

6/10 Okay

Lionel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We booked a
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad itself was beautiful, very sheltered and beautiful bird sound in the courtyard was amazing. The bedroom and en suite were lovely and looked over the courtyard. Rooftop pool was exactly as expected being on the roof of a Riad. The staff were very helpful and friendly. The only downside and disappointment with this property was the fact that it is advertised as having spa facilities on site and even does as far as stating massage and manicure. This was a major factor in us booking the Riad, wanting to have a hammam spa at the end of our holiday so we felt the property had been falsely represented and that was frustrating.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
A nice old Riad in the Centre of the Medina. Unfortunately significant maintenance needs doing at the property, with the cental fountaub looking worse for wear, the balcony fountain not working at all and some much needed painting required. When booking the Riad, dont be allured by the nice view of the pool and central gardens. There is a small second Riad which you may be staying in around 100 meters away with no pool and much much smaller central garden. You won't know where your room is until arrival unfortunately. Reception will organise an airport transfer for you at the price of 25 Euro's. Never accept this, they dont send an executive taxi and a normal ride from the Airport to the Medina has a set price of 150 Dirham (15 Euro's) meaning the hotel is pocketing a almost 50% of the fee each time. Mint tea is 30 Dirham in the Riad but 10 to 15 in popular cafes outside with no better service. Breakfast is acceptable but there is no variation on a day to day basis. The showers are less than ideal and something akin to a 1 or 2 star hotel (rather than 4) with an old showerhead in a plastic clip which isnt designed for the head and cannot support it. Nadia at reception is wonderful and couldnt be more helpful. Unfortunately a male porter was very unhelpful and refused to take a card payment of more than 50 euro's as it was not enough leading us to have to withdraw cash and pay the transaction fees for such.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Moroccan environment with polite, friendly, efficient staff. It's location close to the main square was perfect. The rooftop pool area was a bonus, ideal for relaxing in the sun, towards the end of each days exploring.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located at edge of Madina so easy to get in and out. Freindly helpful staff at all times of day. Great sun roof and all at a good room rate.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for this RIAD to be your quiet oasis in the craziness of the Medina of Marrakech. Room was great even got updated on the last night for free. Staff was excellent and very helpful, would definitely stay again. Thanks to Nadia and the staff
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic riad near the main square
An elegant and simple place at the center of the medina. A wonderful room up a lovely winding stairs at this 200 year old Riad, and the friendly staff was always available for our three night stay. Within walking distance to the main square in Marrakech.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Room very small Dark, shower not easy to use, uncomfortable. Dining room very cold, lighting problems. Food good to start with but went down in quality and quantity as week went on. However, staff tried to be helpful, friendlyetc. It is the building not the people. They moved our room to another building after two uncomfortable nights. This was better but shower still not fully function able.
Stayed 6 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money
Pretty and quiet riad very close to the Medina. The staff is very kind and helpful. The rooms were fine. The air-conditioning and wifi could have been stronger. The food is ok, but is expensive. I suggest just having it on one night for the experience, because the courtyard and service are really lovely parts of the dinner. Breakfast is good and free, and if you need to leave earlier than breakfast hours, the staff will accommodate you without any charge. The pool is on a nice rooftop terrace. It is about one foot deep, so it is only for cooling off. The riad is in a good location in a quiet, safe alley that is about 5 minutes walking to the square.
Stayed 3 nights in Jun 2017

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2017

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central hotel with really helpful staff!
We thoroughly enjoyed our stay here - the food from the restaurant was great and the rooftop pool was so lovely! Would definitely come back again!

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid Riad Catalina
It was my first Riad stay and my expectations were fulfilled at full. The pool is a real nice attachment.

10/10 Excellent

jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and personal
Really nice roof top plunge pool. Lovely helpful staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Staff
The most accommodating hotel I have ever been to. Whatever we needed they were happy to get for us.

8/10 Good

carmen, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but food and drink cost too much
Hotel was nice very morrocan. Staff were very helpful and friendly. The only thing is the prices of food and drink. It was very expensive

10/10 Excellent

ANDREW, Hertfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem - Beautiful, peaceful and relaxing.
Beautiful Riad witch a very colourful and relaxing courtyard, lovely little rooftop pool and sun terrace. The staff were all extremely helpful and friendly, which really made the stay a wonderful experience. The breakfast was very tasty and perfectly adequate. If I return to Marrakech, I would stay here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location,close to all the sights.
I don't know where to start! From the moment we arrived & it was quite late,Nadia & her staff couldn't do enough for us. We were away to celebrate my wife's, ahem 50th birthday,what a wonderful surprise to be upgraded to the Royal suite along with a beautiful bouquet of flowers. When we go back, it will be without doubt,to the Riad Catalina.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
lovely
great service, beautiful surroundings. This hotel was in a great place and very friendly

10/10 Excellent

Gin, R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days for self recovery
It was one of the best hotels I've ever stayed, probably just because it represents the old city culture, it suddenly brings the charming experience just the way it is! Small but cosy rooms, nice pool on the terrace top, peaceful courtyard with birds and couple of tortoises just made me feel totaly relaxed. Staff couldn't do enough to add to the comfort of my stay, my airport pickup and drop off was welcoming and friendly, they booked me a camel ride and arranged the booking to my chosen spa. All staff were communicating well enough and were extremely kind. On my check-out day they even served me the personal breakfast out of breakfast hours (6:30)! Can't ask for more! The only thing can can put off the fussy guests is the poor wifi in some certain places in the hotel, I guess , because the one in my room was only available in the bathroom.. Oh well, it didn't upset me because I didnt come there for Internet ! Brilliant stay, thank you Riad Catalina x

8/10 Good

Helen, East Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a good position - within walking dista
A lovely quiet Riad with friendly helpful staff. The Tiled courtyard is pretty with trees and shrubs, a fountain,fantail doves, small birds and three tortoises! Wonderful to come back to the solace of this after the bustle and noise of out side and have a delicious cup of mint tea. The food was good and suited our taste.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel. Room small but charming.
The staff were so friendly and helpful without being intrusive. I will definitely choose this hotel when I return to morocco.