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Riad Elisa

5.0 star property

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Lounge
Junior Suite | Premium bedding, in-room safe, desk, soundproofing
Property entrance
Standard Double Room, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Ksour Rue Sidi Lyamani nº 21, Marrakech, 40000
  • Dar el Bacha Palace
    ‪1 min walk‬
  • Le Jardin Secret
    ‪5 min walk‬
  • Souk of the Medina
    ‪6 min walk‬
  • Marrakech (RAK-Menara)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | View from room

Standard Double Room, 1 Bedroom

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, in-room safe, desk, soundproofing

Luxury Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Riad Elisa

Luxury riad connected to a shopping centre in Medina with a full-service spa
A full-service spa, an indoor pool and a restaurant are available at this riad. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a steam room and a coffee shop/cafe are on-site.
Riad Elisa offers 13 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 26-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the riad include an indoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam.
With your stay at Riad Elisa, you're connected to a shopping centre and just a quick walk from Jemaa el-Fnaa. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Just a 5-minute walk from Le Jardin Secret and 7 minutes on foot from Jemaa el-Fnaa
Riad Elisa offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at the luxury Riad Elisa.

Smoking is allowed in designated areas at this 5-star Marrakech riad.

The riad hosts a free manager's reception daily.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Elisa

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 100
  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riad Elisa Marrakech
Elisa Marrakech
Riad Elisa Riad
Riad Elisa Marrakech
Riad Elisa Riad Marrakech

Riad Elisa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 120 reviews
Rating 8 - Good. 32 out of 120 reviews
Rating 6 - Okay. 14 out of 120 reviews
Rating 4 - Poor. 6 out of 120 reviews
Rating 2 - Terrible. 10 out of 120 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mujahid

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice hotel love the area the hotel spa was amazing to
Stayed 3 nights in Mar 2022

2/10 Terrible

Anon, Boston

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to check in, the hotel was closed without prior notice.
Stayed 3 nights in Mar 2020

8/10 Good

Mrs Mary swift

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is just perfect! The riad is stunning and the staff are totally amazing! The rooftop is a must visit as it’s beautiful. A perfect riad and location for a Marrakesh trip
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property 2 months ahead of time. The day of my arrival they cancelled on me and said they did not have room for my reservation
Stayed 10 nights in Dec 2019

6/10 Okay

Kelly

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Nada

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Darren

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unwelcoming to guest also be careful of the staff trying to pocket your cash instead of using the credit card machine when paying for breakfast Sketchy employees!!!!!! Extremely limited staff available. Spa is okay but massage therapist were probably trained in the Amazon jungle I could massage myself better
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Zen Riad
Riad Elisa was our favorite in Marrakech! It’s very clean and has a more modern / zen vibe and look. The rooftop terrace was beautiful for drinks at sunset. The staff were all very nice and helpful and the location was ideal. Easy to find right on the edge of the Medina and near a part of the souk that was easier to navigate. We did not do breakfast there as it was overpriced when most places include it and there airport pickup is overpriced too. But those are the only downfalls. Everything else was awesome and would definitely stay there again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and couldn’t help us enough.
Stayed 5 nights in Sep 2019

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip this place
Not good bad staff, bad attitude, dirty rooms!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
I went with my friend and the stay was amazing. The place is super clean. The dinner was nice. I would just suggest a change in breakfast cause it was the same everyday. Other than that i had an amazing time at Riad Elisa
Stayed 4 nights in Aug 2019

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing road. Staff makes you feel like family.
It was amazing. Beautiful quaint stay. Right in middle of Luxor District of old marrakech. Great experience rather than a resort hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Alys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location! Warm Service and Very Clean!
Choose the Deluxe rooms the Duplex are small and on the lower floor, and ask for a room away from the main door if you don't want to be woken in the night from other guest coming back. Overall perfect location and relax Riad for your visit to Marrakech. Good food with a relaxed Spa! all you need. Enjoy!
Stayed 6 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked a suite duplex with downstairs patio. Was “upgraded” to a room with no patio and was unable to get our original room because they had given it away to someone else. Bathroom door handle was broken off on the inside, so you had to leave it open or have someone let you out when you were finished.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Building is impressive and has been nicely restored, but remains a work in process. - Air conditioning cut out during 2 of the nights at the Riad and room was sweltering without it - No keys are provided to Riad entrance door, which is locked overnight and attended by a night manager - we were woken up by repeated loud knocking in the early hours of one morning - Rooftop is still closed and apparently under renovation for another 3 months; had this been clearer at the time of booking, would likely have selected a different place to stay
Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities
The reception room and courtyard were beautiful, however, I am quite disappointed in the rooms. There was a huge issue with the plumbing in both of the rooms I booked. I would find leaks/puddles of water outside of the bathroom in the morning, and there was also a pungent odor upon entering the room itself throughout the entire duration of our stay. It is important to note that the front desk/concierge closes at night so if you would like to contact someone regarding such issues, you must do so during the day.
Stayed 3 nights in May 2019

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Property
What an amazing property! First, the location, just inside the old city walls & a short walk from the main square, was on point!! The staff was welcoming & helpful, rooms super clean & comfortable. Don’t miss the traditional Haman offered by their spa. The spa was a lovely setting to relax after the chaos of the old city streets. Definitely plan to stay again, hopefully soon.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

8/10 Good

Pooja

Liked: Staff & service, room comfort
Review
The property was centrally located and was very clean. However, all the rooms had a foul smell that came from the bathroom for the entire stay. The staff was very accommodating and helpful.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad and a very comfortable stay. The food at restaurant Max was amazing, highly recommended
Stayed 3 nights in Jan 2019