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Riad Karmela

4-star property
10, Derb El Ferrane Azbezt, Marrakech, 09 725 22 184
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4.6 out of 5
Wonderful!
See all 16 ebookers Reviews

"Very helpful team of staff that organised excellent guides for us to explore the city and the Atlas mountains. Hammam and massage was of a high quali ... " More

By a verified traveller on Thu 04 Jan 2018

Points Of Interest

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Suite (Private Terrace)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior House

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Family Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Riad Karmela. During your stay, you're just a quick walk from Boucharouite Museum. You'll find features such as free breakfast and free WiFi in public areas, plus 3 bars.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 3 bars/lounges
  • Indulge with body scrubs, reflexology or massages at Karmela
  • Amenities include a front desk safe, laundry facilities and a terrace
  • On-site recreation includes a steam room and a sauna
  • 6 minutes by car from Jemaa el-Fnaa and 6 minutes from Majorelle Garden
  • Airport shuttle service available for a fee

Riad Karmela ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riad Karmela

Everyone (5) Couples (4) Family (3) Friends (2)
5 out of 5

A wonderful Jewel!

Very helpful team of staff that organised excellent guides for us to explore the city and the Atlas mountains. Hammam and massage was of a high quality. Decor was well thought out and the food was good. It was lovely to have the opportunity to eat at the Karmela Princess ( the sister Riad opposite), which has a more contemporary feel in decor and menu. Highly recommended! Thank You

Posted by , from Bath UK on 4 Jan 2018

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Comment from Hotel Management

6 Jan 2018 by Joel

Thanks a lot for your nice comments Have a very nice year 2018 best regards Joel

5 out of 5
Excellent Hotel, very kind an friendly staff.

Posted by on 19 Jul 2024

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Comment from Hotel Management

25 Aug 2024 by joel

Merci Beaucoup Oliver. Hope to see you again

5 out of 5
Super Riad proche du centre de la Médina. Personnel et direction au top. A recommander.

Posted by on 7 Jul 2024

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Comment from Hotel Management

25 Aug 2024 by joel

Merci Stéphane....Même la Direction est top...C est gentil...a bientôt.

5 out of 5
Franchement j’étais avec ma femme et nos 3 enfants (8 ans, 7 ans et 3 ans) et vraiment top! Trop bien! Emplacement. Propre. Nourriture. Tout quoi! Acceuil parfait par Amine! Aziz au top! Tout le personnel super gentil! Petit dej magnifique! Merci encore pour tout!

Posted by on 12 May 2024

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Comment from Hotel Management

13 May 2024 by Marion & l'équipe Karmela

Merci beaucoup pour votre commentaire! Nous sommes heureux de savoir que vous ayez apprécié votre séjour avec nous!

5 out of 5
Eine tolle Unterkunft mit unglaublich wunderbarem und freundlichem Personal. Man fühlt sich von der ersten Minute an willkommen. Das Hotel ist mit sehr geschmackvollen Zimmern und vielen verschiedenen Terassen und Innenhofnischen landestypisch ausgestattet und bietet so einigen Erholungsraum. Auch das Frühstück lässt keine Wünsche offen. Es liegt sehr zentral in der Medina. Der perfekte Riad für einen Besuch in Marrakesch. :-) Wir würden sofort wieder hier buchen.

Posted by , from Altstaetten on 7 Mar 2024

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Comment from Hotel Management

11 Mar 2024 by Marion & l'équipe Karmela

Vielen Dank Edith für Ihr Feedback, wir freuen uns darüber!

1 out of 5

Posted by on 21 Apr 2023

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Comment from Hotel Management

11 May 2023 by Manager

Thank you for your Feedback

5 out of 5
Un accueil chaleureux et un service exceptionnel.

Posted by on 21 Sep 2021

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Comment from Hotel Management

28 Sep 2021 by Bouchra

Un grand Merci à Vous et à très bientôt

5 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

7 Aug 2019 by joel

Thank you

4 out of 5
Das Personal ist ausgesprochen freundlich, zuvorkommend und hilfsbereit. Etwas zu wünschen übrig lässt die Sauerkeit in den Nasszellen, aber im Grossen und Ganzen eine zu empfehlende Unterkunft mitten im Zentrum mit schöner Dachterrasse und luschigen Innenhöfen.

Posted by on 30 Apr 2019

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Comment from Hotel Management

6 May 2019 by Bouchra

Vielen Dank für Ihr Feedback, wir hoffen, Sie wiederzusehen Kind rgds

5 out of 5
tres beau riad tres bon accueil gentillesse des employes les femmes pour le petit dejeuner comme les hommes pour les diners la direction aux petits soins pour l'organisation des excurtions et pour tous renseignements concernant les visites dans marrakech tres bon souvenirs pour nous

Posted by on 19 Feb 2019

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Comment from Hotel Management

25 Feb 2019 by Bouchra

Bonjour, Merci pour votre commentaire, on espérant vous voir une autre fois. Nos meilleures salutations

About the Riad Karmela

Location 10, Derb El Ferrane Azbezt, Marrakech, 40000

Property Features

Riad Karmela offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Spa services, a terrace, and a garden are also featured at Riad Karmela. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Marrakech riad.

  • 19 guestrooms or units
  • 2 levels
  • 3 buildings
  • 3 bars or lounges
  • Built in 1800
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Marrakech Central Station (7.2 km / 4.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Riad Karmela offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and hairdryers. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily.

On-site venue – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the riad include a sauna.

Spa Services

Karmela has 2 treatment rooms. Services include massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

  • Body scrubs
  • Number of treatment rooms 2
  • Minimum age to access spa is 5
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via required shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. Riad Karmela offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children 3 and younger are not allowed at this property. All guests older than 3 are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riad Karmela

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Nearby parking fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Karmela
  • Karmela Marrakech
  • Karmela Riad
  • Riad Karmela
  • Riad Karmela Marrakech
  • Riad Karmela Hotel Marrakech
  • Riad Karmela Riad
  • Riad Karmela Marrakech
  • Riad Karmela Riad Marrakech

You should know

  • Children 3 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.