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Riad Karmela

4.0 star property
VIP Access

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Photo gallery for Riad Karmela

Courtyard
Interior
Interior detail
Hallway
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000
  • Marrakech Museum
    ‪5 min walk‬
  • Ben Youssef Madrasa
    ‪7 min walk‬
  • Le Jardin Secret
    ‪8 min walk‬
  • Marrakech (RAK-Menara)
    ‪25 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior House

Superior House | Living area

Superior House

  • Sleeps 8
  • 3 Queen Beds and 2 Single Beds

View all photos for Superior Room

Superior Room | In-room safe, free WiFi, bed sheets

Superior Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Family Suite

Family Suite | In-room safe, free WiFi, bed sheets

Family Suite

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite (Private Terrace)

Suite (Private Terrace) | In-room safe, free WiFi, bed sheets

Suite (Private Terrace)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Riad Karmela

Riad with a full-service spa, a short walk to Marrakech Museum
This riad features a full-service spa, a restaurant and 3 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a coffee shop/cafe and spa services.
Riad Karmela offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the riad include a sauna.
Karmela has 2 treatment rooms. Services include massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Riad Karmela. During your stay, you're just a quick walk from Marrakech Museum. You'll find features such as free breakfast and free WiFi in public areas, plus 3 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 3 bars/lounges
  • Indulge with massages, reflexology or body scrubs at Karmela
  • Amenities include a front desk safe, laundry facilities and a terrace
  • On-site recreation includes a steam room and a sauna
  • Just a 5-minute walk from Marrakech Museum and 11 minutes on foot from Jemaa el-Fnaa
  • Airport shuttle service available for a fee
Riad Karmela offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at Riad Karmela. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

Guests are served a free buffet breakfast daily.
On-site venue – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 3 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Karmela

Children and extra beds

  • Children 3 and younger are not allowed at this property. All guests older than 3 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Nearby parking fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. Riad Karmela offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 3 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech

Riad Karmela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 351 out of 485 reviews
Rating 8 - Good. 105 out of 485 reviews
Rating 6 - Okay. 20 out of 485 reviews
Rating 4 - Poor. 4 out of 485 reviews
Rating 2 - Terrible. 5 out of 485 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sally Lai-Sim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an Amazing Riad with Amazing Staff. We stayed here for 7 nights and all the staff were very friendly, genuine and helpful. Airport transfers were arranged through Riad Karmela and we could not believe the effort of both of our drivers...on arrival he had waited over 2 hours for us! The second driver to the airport manouvered through almost impossible alleyways for us. Thank You to you both. The rooms were so spacious and clean. Breakfast was a delight each day and the staff were always attentive. The relaxation areas including the terrace were decorated to traditional standards, with beautiful furniture, paintings, photographs and Moroccan artefacts. The restaurant was almost full each night we stayed and highly recommended. The guitarist was also a pleasure to listen to on evenings. Thank You to all at Riad Karmela!
Stayed 7 nights in Nov 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and sweet
We had one lovely night here as we arrived from a tour bus and left the following morning for our plane but it was a very comfortable night. The staff were really helpful and friendly and the location in the heart of the Medina is great. Wish we could have stayed longer.
Our room
Marrakech skyline
Stayed 1 night in Nov 2024

10/10 Excellent

peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great friendly staff made superb effort to organize arrival logistics and meet any subsequent requests. Very authentic cultural experience on a first night in Morocco.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A collection of 3 Riads hidden down an alley just seconds from the madness of the medina. Lots places to relax inside on the patios and different areas on the roof terraces. Friendly helpful staff, who speak English, French as well as Arabic. Arranged airport transfers with Riad, though they forgot to collect us on arrival, so we had to ask a local to ring the Riad for us (so either double, double check or take the phone number and use data roaming!). Could arrange your own transfers, but difficult to find first time in the dark on your own, even with google (and if you can get internet). Very good breakfast, and dinner (we ate there twice in the evening, delicious spring chicken with vermicelli). Take some Euros, Riad will change and take back any unused dirhams- until you can access a bank. It was our first time in Marrakech and we thoroughly enjoyed the different culture. The only downside? the horrendous queues at the airport, both in and out (we got there 3 hours before our flight back home to be safe),shame really as I would like to explore more of the country.
Stayed 4 nights in Nov 2024

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and welcoming staff
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proactive service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff from the front desk and the cleaners . Felt welcomed from the start . Really nice people
Stayed 4 nights in Sep 2024

10/10 Excellent

Aqsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Riad for three nights with my two year old. The staff were very helpful and couldn’t do enough for us- we were made to feel very welcome and felt at home. The transfer from the airport was easy and quick and the driver munir was very friendly and helpful. All reception staff were great and always happy to help, my son was made to feel welcome and staff were great with him! The breakfast was nice and varied. We stayed in the suite with private terrace and enjoyed our stay throughly and would book again without a doubt. The Riad is nestled in the old town so taxis are hard to get you may need to walk a little to get one however tuk tuks are readily available and can be arranged via reception. Good value for money and the riad it self is decorated nicely and very spacious.
Stayed 3 nights in Sep 2024

8/10 Good

Sumit

Liked: Cleanliness, property conditions & facilities
Service/Facilities were not on par with the daily room rate charged - low in terms of value. Staff were available for help, but were cold and at times rude. My family and I did not feel comfortable with the interactions (and we visited 8 cities and hotels- mostly Riads/Dars during our 2 week trip to Morocco) Breakfast was a disappointment. Slim pickings and did not feel they were freshly prepared. Omlettes ordered took 20 mins. to deliver. No smile on faces of staff. AC was barely able to keep up with the Marrakesh Aug heat, was comfortable at nights but was uncomfortable to stay in the room during afternoons, even with AC on. Location is deep inside the old city, and a minimum walk time of 15 mins needed to access cars. The property charges for handcarts to bring/dispatch bags to locations accessible by cars. On the other hand, the location is walkable from/to places of interest in the medina. Property may not be right nor families, as staff was intolerant to noises created by/due to children in just the one instance it happened (compared to experience in 7 others Roads/Dars/hotels)
Stayed 3 nights in Aug 2024

10/10 Excellent

Adebisi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful riad, quirky but really cool design. Our apartment had a private roof terrace which was just lovely. The staff members are polite and super helpful. Breakfast was included and offered a decent spread. All together, a wonderful experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best riad i have stayed in
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah, Burlington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and super friendly team
Stayed 2 nights in Aug 2024

10/10 Excellent

Carla Maria Teodoro, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic and design boutique hotelin the meiddle of the Medina. Wonderful staff, very quiet and relaxing. Excellent experience. Wonderful staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

Ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got in late and was greeted by the hotel staff at my taxi. I was upgraded to the Hassan suite and was very pleased with the accommodations and the hotel environment and staff. I enjoyed the personal guide Aziz who showed me a memorable experience. The rooftop breakfast was excellent. When I return I will be staying there. Thank You staff for your hospitality.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024

8/10 Good

fellipe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for one night and besides the harassment we encountered by some young men not related to the riad as we walked from the parking lot, the riad offered some peace and tranquility. If you come with a car be aware of the fact that there is no parking on site, you will have to park your car and walk inside the medina to get to the riad. The parking attendants are a bunch of young men who will tell you that GPS does not work in the medina, they will start walking to escort you to the riad even if you don't request this, only to demand you tip them at the end. They are very aggressive and it's almost impossible to shake them off. Needless to say if you don't tip them the amount that they think is reasonable they will harass you and cause undue stress. Once you enter the riad though it's pretty serene and our room was very quiet despite being on the ground floor. The riad has a restaurant on the rooftop where you could have lunch/dinner and it's the same place where breakfast is served. Don't waste your time eating here for lunch/dinner, the food was mediocre at best. Breakfast was ok, buffet style, nothing special.
Stayed 1 night in Jul 2024

10/10 Excellent

Ikraam

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay at Riad Karmela the staff are nothing short of fantastic and I felt very comfortable and well catered to. Nothing but praise for the Riad and the hosts. Love it!
Stayed 5 nights in Jun 2024

10/10 Excellent

Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Mackenzie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! So helpful. Worth using them for airport transport as the area they are in is only accessible by car in one specific spot. Easy walk to the big market.
Stayed 4 nights in Jun 2024

10/10 Excellent

Farzaneh

Stayed 5 nights in May 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very sweet riad. Well appointed. Service was lovely.
Stayed 1 night in Apr 2024

10/10 Excellent

Elaine

Stayed 2 nights in Apr 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful calm space in the chaos of the medina
Stayed 3 nights in Apr 2024