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"An amazing hotel and excellent staff! If you want a luxurious break this is the place to be! Thoroughly recommend both the Sofitel hotels. They are a ... " More
3 Jun 2024 by Ahmed Benkirane/ Directeur Général
дорогая Елена,Благодарим вас за ваш отзыв. Мы глубоко сожалеем, что ваше пребывание у нас не соответствовало вашим ожиданиям. Ваше мнение очень важно для нас, и мы обязательно обсудим все ваши замечания с нашей командой, чтобы улучшить качество наших услуг. Мы надеемся, что в будущем вы дадите нам еще один шанс порадовать вас лучшим обслуживанием.
2 Oct 2017 by Ahmed BENKIRANE
Dear Bruno, Thank you for taking the time to review and share your experience at Sofitel Marrakech. We are delighted to hear that your stay was fantastic. Thank you for your positive feedback and for your praises. Our clients’ welfare is the first of our concern and we strive to provide a superior service to each and every one of our guests, thus your comments are invaluable to us. Your satisfaction is the greatest reward for our staff, therefore I will gladly share your kind words with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager.
Sofitel Marrakech Palais Imperial & Spa offers its guests a full-service spa, an outdoor pool, and a health club. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 549 square feet (51 square metres) and includes conference space. A children's pool, a nightclub, and a hot tub are also featured at the luxury Sofitel Marrakech Palais Imperial & Spa. An area shuttle within 10 km and an airport shuttle (available 24 hours) are available for a fee. Free valet parking is available. This Art Deco Marrakech hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Sofitel Marrakech Palais Imperial & Spa offers 157 accommodations with DVD players and minibars. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Le Jardin – This restaurant overlooks the garden.
Orangerie – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Oasis – Overlooking the pool, this restaurant only serves lunch.
So good – This restaurant serves lunch and dinner.
So zen – This restaurant only serves dinner.
24-hour room service is available.
An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
So Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sofitel Marrakech Palais Imperial & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges fees to access So Lounge on weekends and during special events.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
