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Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Signature Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Alex Hotel & Spa. During your stay, you're just a quick walk from La Canebiere. You'll find features such as free WiFi in public areas, plus a full-service spa and a 24-hour gym.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Old Port of Marseille and a few minutes from Grand Port Maritime de Marseille
  • Cats and dogs welcome for a fee (restrictions apply)

Alex Hotel & Spa ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Alex Hotel & Spa

Family (1)
3 out of 5
Useita kuukausia aikaisemmin varattu yläkerrosten huone ei ollutkaan tultaessa vapaana vaan ainoastaan alimman kerroksen huone. Aamiainen oli ok mutta monet tuotteet loppuivat heti eikä täydennyksiä kuulunut.

Posted by on 17 Oct 2022

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5 out of 5
Incroyable, a refaire

Posted by on 18 Jul 2022

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5 out of 5

Todella hyvä pieni hotelli

Pros: Korkea siisteystaso, myös päivittäissiivoukset tehtiin huolella. Hyvä henkilökunta. Kotoisan pieni hotelli..
Location: Päärautatieasemaa vastapäätä oleva hotelli on helposti saavutettavissa sekä junalla että lentäen (lentokenttäbussilla) Marseilleen saavuttaessa.
Erinomaista! Todella hyvä pieni hotelli. Ystavällinen ja avulias henkilökunta. Hyvä ja kohtuuhintainen aamianen. Sijainti Saint Charlesin aseman lähellä on kätevä erityisesti Marseilleen tultaessa tai sieltä lähdettäessä, lentokenttäbussi tulee sekin asemalle. Kaupungin ydinkeskustaan sujahtaa nopeasti metrolla eikä kävellenkään ole liian pitkä matka. Lähikorttelit ovat värikkäitä,mutta mitään rauhattomuutta ei tarvitse pelätä. Huoneemme oli pihan puolella, joten en osaa sanoa kuinka meluisa olisi kadun puoli. Hyvin vilkas väylä siinä menee.

Posted by , from Seinäjoki on 16 Oct 2017

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Property Features

Alex Hotel & Spa offers its guests a full-service spa and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. Spa services, a terrace, and multilingual staff are also featured at Alex Hotel & Spa. This 3-star Marseille hotel is smoke free.

  • 33 guestrooms or units
  • 4 levels
  • Built in 2014
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Marseille (XRF-Saint Charles SNCF Train Station) (0.8 km / 0.5 mi)
  • Metro station: St. Charles Station (0.1 km / 0.1 mi)

Room Amenities

Alex Hotel & Spa offers 33 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • iPod dock
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Lounge 1713 – On-site bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alex Hotel Marseille
  • Alex Marseille
  • Alex Hotel
  • Alex Hotel & Spa Hotel
  • Alex Hotel & Spa Marseille
  • Alex Hotel & Spa Hotel Marseille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.