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ibis Styles Marseille Gare Saint-Charles

3.0 star property

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Photo gallery for ibis Styles Marseille Gare Saint-Charles

Front of property
Reception
Terrace/patio
Bar (on property)
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
28 Boulevard D Athenes, Marseille, Bouches-du-Rhone, 13001
  • Old Port of Marseille
    ‪19 min walk‬
  • Grand Port Maritime de Marseille
    ‪4 min drive‬
  • Velodrome Stadium
    ‪5 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Pillow-top beds, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Pillow-top beds, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Pillow-top beds, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Styles Marseille Gare Saint-Charles

Eco-certified hotel with 24-hour front desk and bar/lounge
A bar/lounge, a snack bar/deli and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site. Housekeeping is available on request.
Ibis Styles Marseille Gare Saint-Charles offers 59 accommodations with free newspapers and complimentary bottles of water. Beds feature pillowtop mattresses. 26-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Marseille hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at ibis Styles Marseille Gare Saint-Charles, you're just a quick walk from Centre Bourse. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Museum of European and Mediterranean Civilisations and a few minutes from Old Port of Marseille
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified ibis Styles Marseille Gare Saint-Charles.

This 3-star Marseille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 5:30 AM and 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 5:30 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 10 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Styles Marseille Gare Saint-Charles Hotel
Balladins Saint Hotel Marseille Charles
ibis Styles Marseille Gare Saint-Charles Hotel
Hôtel balladins Gare
balladins Marseille Gare
balladins Gare
ibis Styles Marseille Gare Saint-Charles Marseille
ibis Styles Marseille Gare Saint-Charles Hotel Marseille

ibis Styles Marseille Gare Saint-Charles Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 165 out of 825 reviews
Rating 8 - Good. 368 out of 825 reviews
Rating 6 - Okay. 175 out of 825 reviews
Rating 4 - Poor. 86 out of 825 reviews
Rating 2 - Terrible. 31 out of 825 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ernest, Middlesex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a great location. Staff helpful and friendly. Excellent room.
Stayed 2 nights in Oct 2024

6/10 Okay

Marie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This place had a bad smell in the buildings halls and main areas, thankfylly the room was ok. The room was small and had no extras, it had the bed and bathroom all clean. The buffet was not worth the cost, it had processed meat (2 kinds) cheese, breads, cearial yougart and eggs you boiled. Only stayed 1 night as it was to pungent. I would not stay long term. It is close to the metro so that was convenient.
Stayed 1 night in Sep 2024

8/10 Good

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was so helpful to us especially when we didn’t get our food order from uber Eats. The rooms are exceptionally small, and the neighborhood near the Train station dis not feel safe to walk in even at 5:30PM in broad daylight. The Google Maps directions to this Hotel took us all the way around the station and then down the street. I suggest after receiving a booking this Hotel email the guests directions on which exit to use out of the trains station. Walking around this massive block area, uphill at times, with luggage was not fun and totally avoidable!
Stayed 1 night in Jul 2024

10/10 Excellent

David

Property was everything I wanted & needed for my 1 night stopover in Marseille 10/10 however I would rate Xpedia’s competence 0/10 a bunch of absolute no hopers going nowhere
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, especially if you are traveling by train, because the train station is just one block away and a few minutes from Plaza de la Comedia. The main attractions are within walking distance. The room is big, with good space that makes me feel really comfortable, and a plus is having a mini kitchen furnished, which makes me feel even more comfortable. For sure, next time I will choose this place and totally recommend it.
Stayed 4 nights in Feb 2024

8/10 Good

Ross, Mountain View

Liked: Cleanliness, staff & service
A good 'traveler's hotel' conveniently located close to the Saint-Charles train station (though, if you have wheeled luggage, you have to make a long detour to avoid the large staircase in front of the train station). The included breakfast was good.
Stayed 3 nights in Oct 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

RAED

Liked: Staff & service, amenities
location is very good .but the room is quite small
Stayed 1 night in Feb 2023

10/10 Excellent

Jean-Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Nice with a good breakfast
Stayed 3 nights in Jan 2023

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to railroad station.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rugby trip, Saturday night.
Great stay. Came for the rugby, left early morning. Managed to get breakfast because it starts early. Really close to the train station. Excellent.
Stayed 1 night in Nov 2022

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel bien situado, limpio y la gente muy amable. Habitación limpia y cómoda. La dirección que expedía me dio no fue la acertada, me demoré en encontrarlo.
Stayed 1 night in Jul 2022

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The area felt unsafe but nothing actually happen. The hotel is conveniently half a block from the train station stairs (which is what we were looking for).
Stayed 2 nights in Jun 2022

10/10 Excellent

Matan-Eli

Stayed 1 night in May 2022

6/10 Okay

Helen

Liked: Cleanliness
Disliked: Staff & service
I was disappointed in this hotel as it was not up to other Ibis Style standards. It is a basic hotel. It was clean with nice sheets and towels. No cupboard space to unpack clothes so room does not invite you to stay long. Good breakfast.
Stayed 2 nights in Apr 2022

10/10 Excellent

Ines

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

4/10 Poor

Alasdair

Business traveller
Disliked: Property conditions & facilities, room comfort
Basic Room - No Kettle
Very basic room - no kettle or bottled water. Room size was fine and tv with chromecast a nice touch.Staircases and lobby had a pungent aroma.
Stayed 3 nights in Apr 2022

4/10 Poor

Delphine

Business traveller
Liked: Staff & service
An itchy experience
Hotel well located if you need an early morning train. Friendly reception staff. However, bedbugs tarnished my stay. Got a really strong reaction and now have to be on steroids. Pest control may need to fumigate all rooms as a preventive measure for future guests. Stains on the only bathroom towel provided, toilets flushing button not sealed properly which came off, etc. I have enjoyed all Ibis/Accor group experiences I have had in the past in other French cities/abroad. This was not my most enjoyable stay.
Stayed 1 night in Oct 2021

8/10 Good

Joris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and great team
At first, we tought the images were not in line with the expectations, but finally we realised they was a patio with an area to work which was oir initial need for our stay. The team was friendly and helpful at all time. Hotel is well located if you travel in and out of the gare saint charles. Breakfast is good.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you , for the nights ! Location is perfect!!!
Stayed 2 nights in Aug 2020

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Sheryl

Stayed 1 night in Dec 2019

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay
The room was larger than i expected, with a double bed and a proper bathroom with shower. The room was warm, but had no closet, just a little table in a corner. I stayed in a room close to the elevator facing an inner patio. I never heard the elevator while I was in the room, the only noise I heard was the toilet flushing from the room above. The breakfast selection was very good! The hotel is located right next to the train station, the area is a bit rough, but I never felt unsafe.
Stayed 3 nights in Nov 2019

10/10 Excellent

Ibra, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay here. Very close to everywhere and the staff is very professional. If I had chance to comeback in marseille, I would probably book in this hotel again. Thank you
Stayed 1 night in Oct 2019

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