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Mercure Marseille Centre Vieux Port

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Marseille Centre Vieux Port

Serves breakfast, lunch and dinner
Front of property
City view from property
City view from property
Classic Twin Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
1 Rue Neuve Saint Martin, Marseille, Bouches-du-Rhone, 13001
  • La Canebiere
    6 min walk
  • Le Panier
    8 min walk
  • Cours Julien
    11 min walk
  • Marseille (MRS-Marseille - Provence)
    27 min drive

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Classic Double Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Marseille Centre Vieux Port

Eco-certified hotel connected to a shopping centre in 1st Arrondissement with a 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Mercure Marseille Centre Vieux Port offers 200 accommodations with minibars and a safe. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Marseille Centre Vieux Port. During your stay, you'll be connected to a shopping centre and just a quick walk from Centre Bourse. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and a business centre
  • On-site recreation includes a 24-hour gym
  • 12 minutes by foot from Old Port of Marseille and a 4-minute drive from Grand Port Maritime de Marseille
  • Pets welcome for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13993 square feet (1300 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Marseille Centre Vieux Port. Parking is available for a fee.

This 4-star Marseille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 13,993 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 20.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Marseille Centre Vieux Port
Mercure Vieux
Mercure Vieux Hotel
Mercure Vieux Hotel Marseille Centre Port
Accor Marseille Euro Centre
Mercure Marseille Centre Hotel Marseille
Mercure Marseille Centre Vieux Port Hotel
Mercure Vieux Port Hotel
Mercure Vieux Port
Mercure Marseille Centre Vieux
Mercure Marseille Centre Vieux Port Hotel
Mercure Marseille Centre Vieux Port Marseille
Mercure Marseille Centre Vieux Port Hotel Marseille

Mercure Marseille Centre Vieux Port Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 359 out of 912 reviews" "
Rating 8 - Good. 400 out of 912 reviews" "
Rating 6 - Okay. 98 out of 912 reviews" "
Rating 4 - Poor. 41 out of 912 reviews" "
Rating 2 - Terrible. 14 out of 912 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Emily, Farmington Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Brenna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and in need of refurbishment - there were holes in the wall. Shower had really poor water pressure. Staff was friendly but charged us twice for the hotel taxes. Breakfast was overpriced.
Stayed 3 nights in Jul 2024

10/10 Excellent

JANICE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the bar in the lobby and ability to get ice from the bar. Large elevator. Quiet room with great view. AC would only get moderately cool.
Stayed 2 nights in Jul 2024

8/10 Good

Sana

Business traveller
Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Brigitte

Stayed 1 night in Jun 2024

10/10 Excellent

claude

Stayed 1 night in May 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Great hotel, spacious room, and very comfortable. The staff were always helpful. The location is excellent. My only complaint is that the towels were small and quite threadbare. Otherwise, we enjoyed our stay at this hotel.
Stayed 2 nights in May 2024

4/10 Poor

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room below average. Not easy way to park the car (by the way, parking lot smelt urine everywhere) Front desk kind of rude (maybe it was because I don't speak French)
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniela

Stayed 1 night in Apr 2024

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the location near the old port very convenient for visiting the old port area and selection of restaurants, all within walking distance. Check in staff were very helpful. The parking location and way back was a bit challenging even with good instructions from staff (at night and with new rental car) however was very safe and secure. Room was fine except that we found the paper glasses provided were a bit of a letdown.
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Amanda

Stayed 2 nights in Mar 2024

8/10 Good

Ilias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a parking problem
Everything very good and at a fair price, except for parking. We arrived on Sunday early evening but had to wander in a vast parking, end up in a closed mall and behind closed doors trying to get to the reception before a "search party" liberated us.
Stayed 1 night in Mar 2024

8/10 Good

Frances Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and a great location!
Stayed 6 nights in Mar 2024

10/10 Excellent

Irina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing comfort
In the city centre, less than 10 min walking to the Vieux Port. Extremely comfortable bed, nice shower with Nuxe shower gel, decent room size. Breakfast was also very good, with delicious local cheeses and lots of options. Will definitely stay here again when in Marseille.
Stayed 4 nights in Dec 2023

4/10 Poor

Dahlia

Disliked: Property conditions & facilities

4/10 Poor

Mark, Hillsborough

This is not a 4 star hotel. Bathroom had combination body wash/shampoo. Not lotions. No conditioner. No bar soap. Gym had no glasses for water all week long. This rating is based on a 4 star hotel rating.
Stayed 6 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

VICTORIA

Stayed 1 night in Nov 2023

10/10 Excellent

Angélique

Stayed 1 night in Oct 2023

6/10 Okay

les

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The parking was offsite and when I couldn't find it after a very long day driving a male member of staff was very dismmissive of my problem. On leaving I found my car had been broken in to and when I reported this a female staff member said I had parked on the wrong level and dissmissed the event as nothing to do with them. later that day a different female staff member did help with my situation. Overall, they could indeed SHOULD have offered more assistance to our situation
Stayed 2 nights in Oct 2023

10/10 Excellent

Marion A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, except the abominable plastic undersheets on the otherwise excellent beds .
Stayed 3 nights in Sep 2023