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New Hotel Le Quai - Vieux Port

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Hotel Le Quai - Vieux Port

Daily buffet breakfast (EUR 14 per person)
In-room safe, desk, laptop workspace, soundproofing
City view from property
Front of property
City view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2, Place Gabriel Péri, Marseille, Bouches-du-Rhone, 13001
  • La Canebiere
    1 min walk
  • Subway
    1 min walk
  • Vieux-Port Station
    2 min walk
  • Marseille (MRS-Marseille - Provence)
    31 min drive

Room options

View all photos for Superior Double or Twin Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Quadruple Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Terrace

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room, Terrace

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, soundproofing

Standard Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, soundproofing

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, soundproofing

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Single Room

In-room safe, desk, laptop workspace, soundproofing

Superior Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

New Hotel Le Quai - Vieux Port

Hotel with a 24-hour front desk, a quick walk to Old Port of Marseille
Along with a business centre, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
New Hotel Le Quai - Vieux Port offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of New Hotel Le Quai - Vieux Port's great location. During your stay, you're just a quick walk from Old Port of Marseille. You'll find features such as free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 7 minutes by foot from Old Port of Marseille and a 2-minute drive from Museum of European and Mediterranean Civilisations
  • Local-area shuttle service available for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly New Hotel Le Quai - Vieux Port.

This 4-star Marseille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 1900
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Vieux Port
New Hotel Vieux Port
New Vieux Port
Vieux Port Hotel
New Hotel Marseille
New Hotel Vieux Port Marseille
New Vieux Port Marseille
New Hotel Vieux Port
New Le Quai Vieux Marseille
New Hotel Le Quai - Vieux Port Hotel
New Hotel Le Quai - Vieux Port Marseille
New Hotel Le Quai - Vieux Port Hotel Marseille

New Hotel Le Quai - Vieux Port Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 314 out of 1000 reviews" "
Rating 8 - Good. 471 out of 1000 reviews" "
Rating 6 - Okay. 150 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The hotel was beautiful, clean and modern with amazing windows, the staff was very friendly and helpful, and the location was absolutely perfect for exploring the heart of the city!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vasthi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful introduction to Marseille!
Perfect location for a first visit to Marseille! Our views of the old port were perfect and the family room was huge even by American standards. It is right next to the metro, many restaurants and shops. The strength of the AC was a pleasant surprise! High quality toiletries were provided and the beds were very comfortable! I’d stay here again in a heartbeat.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area. Very close to the harbor and nice restaurants
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Abbey L

Liked: Cleanliness
Central, comfortable
Good hotel, very central. Clean and comfortable rooms 3 star.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, not my preferred location
Very close to the blue metro line and restaurants along the port. A bit of a walk to everything else but if you want to take the metro it’s fairly easy. The room was clean and comfortable but the bathtub siding was broken and there were pieces of tile missing. We didn’t mind much because it didn’t affect our stay. The balcony view was nice to have. There is an area of Marseille north of the hotel that I would try to avoid, near the red metro line, but anywhere in the tourist areas you need to have reasonable caution with your property to avoid having phones, wallets, and passports stolen.
Stayed 1 night in Jul 2024

10/10 Excellent

Kabalan

Stayed 1 night in Jul 2024

8/10 Good

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Clayton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and right on the ocean. Very close to the metro and so many walkable places nearby!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ihab, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to access all the activities and restaurants around the old port. Staff were very friendly and helpful. Room and bathroom were very spacious with lovely toiletries.
Stayed 3 nights in Jul 2024

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

DONGHAI

Stayed 2 nights in Jun 2024

8/10 Good

Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Paul

Travelled with family, Travelled with group
Very nice property in a good location at a reasonable price. Strongly recommend
Stayed 2 nights in May 2024

8/10 Good

Meg

Stayed 2 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite. The front desk help even made telephone calls to check on our luggage with the airline that never arrived.
Stayed 2 nights in May 2024

10/10 Excellent

Joanne

Liked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Quan

Stayed 3 nights in Apr 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room and great breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful decor and such a pleasure to have robes and slippers and a heated towel bar in the b athroom.
Stayed 1 night in Apr 2024

8/10 Good

James, Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally located in the harbour area of the city although once inside it is very quiet. The hotel was recently renovated and the room was well appointed with a towel drying rack (very useful for drying a few pieces of clothing). The bathroom had two sinks but only 1 bar of hand soap!! The wifi worked well for streaming but didn't try any tv channels or casting. Breakfast was the usual european fare but tasty and set up in the small lobby. The staff was pleasant and well informed except for one desk clerk who advised us that on Sunday all businesses and restaurants would be closed. In the tourist area such was not the case and it was business as usual. I would stay there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Naixiang

Stayed 1 night in Apr 2024