Tru By Hilton Martinsburg

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Exterior
Lobby
Lobby
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Parking included

Explore the area

Map
801 Snapp Street, Martinsburg, WV, 25401
  • Martinsburg Mall
    4 min walk
  • Triple Brick Museum
    3 min drive
  • Adam Stephen House
    3 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    11 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Martinsburg

Hotel in Martinsburg with free breakfast and fitness centre
A fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations. Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Martinsburg, you're just a quick walk from Wurzburg Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute walk from Wurzburg Dog Park and 4 minutes on foot from Martinsburg Mall
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. Tru By Hilton Martinsburg also features a fitness centre, laundry facilities, and express check-out. Free self parking is available.

This Martinsburg hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 66 reviews" "
Rating 8 - Good. 5 out of 66 reviews" "
Rating 6 - Okay. 4 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, free parking, location easy to access and great place for teens that welcomes fun in the lobby!
Stayed 1 night in Aug 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 1 night in Aug 2024

10/10 Excellent

DEBBIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, staff friendly, very clean & quiet!
Stayed 1 night in Aug 2024

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always happy to stay here!
I can’t say enough how much I love this chain! The design is so functional, with a shelf above the counter in the bathroom, gorgeous showers including a small footrest for shaving, USB-A and C built into the bedside outlet, and USB-A in the alarm clock. There are hooks at the entrance for hanging, so much better than hangers. All staff are super friendly and helpful! Breakfast was good, I wished there were a few more options (need bacon!) and yogurt flavours. There is complimentary coffee/tea/hot chocolate always available and they have a little shop around the front desk with tons of options for snacks and toiletries. The main level is bright and inviting, and there are board games, a pool table, and magazines available and I’m told the staff will play with guests :) There is lots of comfortable seating and tables, and many seats have outlets built into them. There is a board with recommendations of things to do in the area. The whole space was super clean, my only little complaint was the room floor, when I got out of the shower and stepped onto the tile it was clear they could use some extra TLC as the water from my feet was immediately dirty. The shower drain is also super loud. The bathroom products are heavily scented, so just be aware if you have sensitivities. I like it, but would prefer unscented lotion. Overall it was an amazing stay in line with my previous experiences with this chain and I highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price. Great shower with safty bar and easy and quick temp access. Very noisy, either due to thin walls or guests not aquinted with hotel etiquette. Like a teenage hangout.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Tru was extremely clean, close to many restaurants and shopping (some within walking distance). Staff was very friendly and helpful. Most importantly for us was how quiet it was. It was a short distance from the highway but the room was extremely quiet. Will definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff were super friendly and many asked how our stay was going. Lots of food options within walking distance.
Stayed 1 night in Jul 2024

2/10 Terrible

Shandell

Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new and NICE
Great stay in a brand new hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Lance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Had a pool table in the lobby which my son and i loved
Stayed 1 night in Jul 2024

10/10 Excellent

Ellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024