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El Kanah Retreat

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Kanah Retreat

Staircase
Front of property
Terrace/patio
View from room
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
975 Buxton-Marysville Rd, Marysville, VIC, 3779
  • Marysville Golf Club
    2 min walk
  • Gallipoli Park
    2 min drive
  • Terracotta
    3 min walk
  • Lilydale Station
    51 min drive

Room options

View all photos for Standard Forest Room

Standard Forest Room | Minibar, in-room safe, iron/ironing board, WiFi

Standard Forest Room

  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room

Minibar, in-room safe, iron/ironing board, WiFi

Deluxe Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier Room

Minibar, in-room safe, iron/ironing board, WiFi

Premier Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, WiFi

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Special Access Room

Special Access Room | Minibar, in-room safe, iron/ironing board, WiFi

Special Access Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, iron/ironing board, WiFi

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

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About this property

El Kanah Retreat

Family-friendly hotel in Marysville with free parking
This smoke-free hotel features a conference centre, an arcade/games room and a fireplace at reception. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a banquet hall. Weekly housekeeping is available.
El Kanah Retreat offers 23 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a weekly basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at El Kanah Retreat, you're just a quick walk from Marysville Golf Club. Features include free WiFi in public areas and free self-parking, plus a conference centre.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a front desk safe, a conference centre and a lift
  • Steps from Marysville Golf Club and a 2-minute drive from Gallipoli Park
As a guest of El Kanah Retreat, you'll find an arcade/games room, a fireplace in the lobby, and a front desk safe. Public spaces have free WiFi. Free self parking is available.

This 3-star Marysville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Highchair

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (2:00 PM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Sunday: 2:00 PM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

El Kanah Retreat Hotel
El Kanah Retreat Marysville
Elkanah Lodge Conference Centre
El Kanah Retreat Hotel Marysville

El Kanah Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 54 reviews" "
Rating 8 - Good. 14 out of 54 reviews" "
Rating 6 - Okay. 3 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful customer service
Stayed 1 night in Aug 2024

8/10 Good

parul

Liked: Cleanliness
Disliked: Property conditions & facilities
Not very accomodating for kids
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge was happy to accomodate our need to watch the netball final on the TV's available in the lounge
Stayed 1 night in Jul 2024

6/10 Okay

Debbie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

WEIXIAO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here overnight and the room is big and I like it. There are not many choices for breakfast. Overall we had a good experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Hem

Stayed 1 night in Nov 2023

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was asked to pay for extra hair and body shampoo for a 3 days 2 night stay as the ones provided only lasted for 1 day for the both of us.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

John

Travelled with family
Disliked: Staff & service
Clean and comfortable. Very limited facilities for dining.
Stayed 1 night in Aug 2023

6/10 Okay

Suzanne

Travelled with family
Disliked: Staff & service
Breakfast started at 8 but no staff member was there to start breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need table and chair outside room to sit
Stayed 2 nights in Apr 2023

10/10 Excellent

Lyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2023

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable- quiet
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Marysville
It was a very comfortable stay. Super clean and spacious room with a beautiful view.
Stayed 1 night in Feb 2023

4/10 Poor

Stephen

Liked: Cleanliness, staff & service
a
Stayed 1 night in Feb 2023

10/10 Excellent

Kylie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
'Homely' feel accommodation, The continental breakfast each morning was a welcomed surprise (and the views from the balcony breathtaking). Value for money.

8/10 Good

BIMAL

Stayed 3 nights in Sep 2022

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with everything - totally clean - everythng worked - most enjoyable stay -Thank you
Stayed 1 night in Sep 2022

10/10 Excellent

Hayley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about our stay here. It’s wasn’t just a place to sleep.
Stayed 2 nights in Aug 2022

10/10 Excellent

anita

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
We enjoyed our stay here at this beautiful, quiet and clean property. It is well maintained, however, we didn't see any staff during our stay check in and out was self service, which didn't bother us. If we needed something we called customer service number and they were quick to respond and helpful. The only thing is we couldn't eat in the rooms, yet their restaurant was closed as were most restaurants in Marysville so that was frustrating especially with children. It would be nice if there was a communal kitchen or at least fruit and sandwiches made available for guests. The breakfast is continental however could do with fruits and pastries. Overall we did enjoy our stay it, would stay definitely stay here again.
Stayed 5 nights in Jul 2022

8/10 Good

Noelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located . The bathroom / shower was not practical and lack of tissues !!!
Stayed 1 night in Jun 2022

10/10 Excellent

Daisy

Stayed 1 night in Jul 2022

8/10 Good

Jawad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2022

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service and rooms were spacious.
Stayed 3 nights in Jun 2022

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service
Warmly greeted at reception and the retreat was clean. Breakfast (Continental) was a bit underwhelming. Obviously the current shortage of staff is impacting this business like many others.
Stayed 1 night in Jun 2022