Riotel Matane

3.5 star property

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Photo gallery for Riotel Matane

Terrace/patio
Lounge
Lobby
Lobby sitting area
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
250 avenue du Phare Est, Matane, QC, G4W 3N4
  • Reserve Faunique de Matane
    ‪2 min drive‬
  • Matane Lighthouse
    ‪2 min drive‬
  • Salmon Center
    ‪3 min drive‬
  • Matane, QC (YME)
    ‪7 min drive‬

Room options

Comfort Room, 2 Queen Beds, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Panoramic Room, Balcony, Ocean View (1 King and 1 Murphy double )

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Comfort Room, City View (1 Queen & 1 Double)

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Comfort Room, 1 Queen Bed, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

Comfort Room, 2 Double Beds, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Comfort Room, Sea View (1 Queen & 1 Double)

  • 25 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Comfort Room, City View, Ground Floor (1 Queen & 1 Double)

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Comfort Room, 2 Queen Beds, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Microwave, City View (Escale)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Comfort Room, 1 Queen and 1 Murphy Bed, Partial View (Ground Level)

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Murphy Bed

Comfort Room, 1 King Bed, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Riotel Matane

Beach hotel with indoor pool
At Riotel Matane, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Riotel Matane offers 96 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Oblivio Spa has 3 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Riotel Matane. During your stay, you're just a quick walk from Saint Lawrence River. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy a beachfront location while dining at Cargo
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with massages, body treatments or manicures and pedicures at Oblivio Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Saint Lawrence River and a 2-minute drive from Reserve Faunique de Matane
Riotel Matane offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the eco-certified Riotel Matane.

This Matane hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Cargo – This restaurant is located on the beach. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 12 to 21 for adults and CAD 7.50 to 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cargo

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are available for CAD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 21 for adults and CAD 7.50 to 8.5 for children
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
Property Registration Number 058914, 2023-11-30

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Riotel
Riotel Hotel
Riotel Hotel Matane
Riotel Matane
Matane Riotel Hotel
Riotel Matane Hotel Matane
Riotel Matane Quebec
Riotel Matane Hotel
Riotel Matane Hotel
Riotel Matane Matane
Riotel Matane Hotel Matane

Riotel Matane Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1006 reviews
Rating 8 - Good. 247 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful. Front desk printed a document and were veryhelpful
Stayed 3 nights in Oct 2024

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maude

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ghyslain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Jocelyn

Business traveller
Liked: Cleanliness
Below my expectations.
I have stayed in this Hôtel many times within a year and took the time to phone ahead to confirm that my room would not be on the ground floor, no problem... Upon my arrival I requested the same thing but was told the expédia clients only have those. My VIP status did not give much unfortunatly. Shower was in bad shape.
Stayed 1 night in Oct 2024

10/10 Excellent

Yan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Great restaurant attached to the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Business traveller
Liked: Amenities, property conditions & facilities
Fantastic place highly recommended
Stayed 1 night in Oct 2024

8/10 Good

Roberta

Stayed 2 nights in Sep 2024

10/10 Excellent

Cathy

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Malcolm

Stayed 1 night in Oct 2024

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Cynthia J.

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel in a beautiful area!
Stayed 1 night in Oct 2024

10/10 Excellent

Torben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rene

Stayed 2 nights in Jul 2024

10/10 Excellent

Giuseppe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a great spot right on the water
Stayed 3 nights in Sep 2024

8/10 Good

Genevieve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Mon séjour était parfait, c’est vous autres qui m’avez charger des frais de devise Américaines alors, que j’ai payé en argent Canadien et que je suis résident Canadien. Je veux être remboursé, ça ne restera comme ça @#$&*
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Emily, Wabush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the rooms were clean and so nicely designed. Loved the view of the St. Lawrence River. The front desk employees were extremely friendly! Would definitely return to stay here everytime we are in Matane! We did have trouble making a reservation with the restaurant onsite as the host wasn’t strong in English and we are not strong in French. We eventually got our reservation and when we came back for it a few hour later, waited 45 minutes to be sat, I believe they forgot about us. Once we were sat however the food and service was great!
Stayed 1 night in Sep 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beau à l’extérieur, pas fort à l’intérieur
Le matelas et les oreillers étaient très inconfortables. La salle de bain est extrêmement petite, le lavabo est à une hauteur enfant, impossible de fermer la porte si on est assis sur la toilette. Pas mon meilleur séjour
Stayed 1 night in Sep 2024